Can I return an item to woodcraft for a refund?
Please be assured that Woodcraft stands behind its sale prices and you can return an item for a full refund if you are not completely satisfied. Feel free to contact our Customer Service Department with any questions 1-800-225-1153. Why do I need cookies enabled?
How do I cancel a back order from Woodcraft?
You will also receive an email notification with the back order date. If, at any time, you decide you do not want the back ordered item, you can still cancel that item by calling Woodcraft Customer Service at 800-535-4482 and Woodcraft will refund your PayPal account. How do I make a return?
What is Woodcraft's free shipping policy?
Occasionally, Woodcraft will offer a free shipping promotion. During the promotion, your package will be shipped free of charge based on weight and geography utilizing UPS Ground, USPS or a combination of the two services. Free Shipping offers exclude freight items and are only available in the contiguous 48 states.
How do I contact Woodcraft customer service?
Woodcraft Customer Service. CUSTOMER SERVICE: 1-800-535-4482. Available Monday through Friday, 8:30 a.m. - 5 p.m. EST. Email: custserv@woodcraft.com.
How to apply Woodcraft coupon?
To apply a Woodcraft coupon to your online order, locate the Code printed on your coupon and enter it in the appropriate box on the Shopping Cart page. Provided your coupon is valid, your discount will by applied to your shopping cart when you click "Apply".
How to cancel a back order on Woodcraft?
If, at any time, you decide you do not want the back ordered item, you can still cancel that item by calling Woodcraft Customer Service at 800-535-4482. Woodcraft will issue a refund.
What does C-TPAT stand for?
C-TPAT Stands for Customs-Trade Partnership Against Terrorism and is a voluntary initiative to build cooperative arrangements with our overseas suppliers to strength and improve the overall international supply chain and U.S. border security. Through C-TPAT, importers, ensure the integrity of their security practices, verify the security guidelines of their suppliers, and take an active role in preventing acts of terrorism.
Payment terms
All new accounts will be set up either prepaid by credit card, Paypal, or other pre-approved arrangements. All orders will be shipped prepaid unless other arrangements have been authorized. Personal checks are not accepted. ALL orders MUST be shipped to the billing address of the payment method (credit card or Paypal)
Pricing
All prices, products, and terms are subject to change without notice. Orders are accepted based upon prices and terms in effect at the time of shipment. Acceptance of shipment constitutes acceptance of these terms.
Back-orders
If you’ve ordered an item that is out of stock, you will be contacted between 1-2 business days and be advised of a delivery date estimate.
Shipping
All orders will be shipped by UPS, FedEx or USPS ground unless otherwise specified. It is the responsibility of the buyer to keep Woodcraft Technologies, Inc. informed of any address changes in writing. Any charges incurred as a result of a failure of the customer to inform Woodcraft Technologies, Inc.
Returns
Woodcraft Techologies, Inc. will evaluate each return with discretion to determine the best course of action. Restocking fee of up to 50% may be accessed on installed / used parts. No returns will be accepted without prior approval from a Woodcraft Technologies, Inc. employee.
Liability
All items sold by Woodcraft Technologies, Inc. are intended for racing use and may render some vehicles illegal for street riding in some States. The purchaser is responsible for familiarity with the local and national laws pertaining to the use of any Woodcraft Technologies, Inc. products.
Warning
Installation and use of some Woodcraft Technologies, Inc. products will change the response of the motorcycle to rider control inputs. Failure of the rider to adapt to these changes may cause loss of control and serious injury or death.
Payment Terms
Pricing
- All prices, products, and terms are subject to change without notice. Orders are accepted based upon prices and terms in effect at the time of shipment. Acceptance of shipment constitutes acceptance of these terms.
Back-Orders
- If you’ve ordered an item that is out of stock, you will be contacted between 1-2 business days and be advised of a delivery date estimate.
Shipping
- All orders will be shipped by UPS, FedEx or USPS ground unless otherwise specified. It is the responsibility of the buyer to keep Woodcraft Technologies, Inc. informed of any address changes in writing. Any charges incurred as a result of a failure of the customer to inform Woodcraft Technologies, Inc. of these changes will be the sole responsibility of the customer. Woodcraft c…
Returns
- Woodcraft Techologies, Inc. will evaluate each return with discretion to determine the best course of action. Restocking fee of up to 50% may be accessed on installed / used parts. No returns will be accepted without prior approval from a Woodcraft Technologies, Inc. employee. Returns must be accompanied with a return authorization (RA) number and ...
Liability
- All items sold by Woodcraft Technologies, Inc. are intended for racing use and may render some vehicles illegal for street riding in some States. The purchaser is responsible for familiarity with the local and national laws pertaining to the use of any Woodcraft Technologies, Inc. products. The purchaser of any part releases the manufacturer of those parts and Woodcraft Technologie…
Warning
- Installation and use of some Woodcraft Technologies, Inc. products will change the response of the motorcycle to rider control inputs. Failure of the rider to adapt to these changes may cause loss of control and serious injury or death. Improper installation and/or failure to comply with all warning and instructions may cause a loss of control and serious injury or death. Do not install o…