Return-Policy.org

worx return policy

by Eliseo Koch III Published 1 year ago Updated 1 year ago
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How do I return a WORX product?

To return a product, call 1-866-354-WORX (9679). More information on returns can be found on our 30 Day Guarantee page. The purchase and use of WORX products is subject to additional terms and conditions found in our 3 Year Limited Warranty page.

What is WORX warranty?

Does Worx offer warranties on their products? Worx offers 2 years standard warranty + 1 year extended warranty available with product registration. Register your product here. 40V, 60V and 80V WORX products comes with a 5 year warranty.

Where is WORX company located?

Charlotte, North CarolinaWORX, sometimes stylized as Worx, is a line of lawn and garden equipment and power tools owned and distributed by the Positec Tool Corporation, a manufacturing company based in Suzhou, China, with North American headquarters in Charlotte, North Carolina.

How fast is WORX shipping?

U.S. Shipping Rates:MethodTransit TimeShippingFREE SHIPPING Orders of $50 and up (USPS First Class Mail)3-5 DaysFREEUSPS Priority Mail2-3 DaysStarts at $6.99UPS 2nd Day Air2 Days GuaranteedStarts at $29.99

How do I claim on my WORX warranty?

For guarantee claims, please contact Worx Customer Service. You will need to submit evidence of online registration and proof of purchase in the form of a valid receipt that displays the date and place of purchase.

Who manufactures Worxtools?

the Positec Tool CorporationWORX is a line of lawn and garden equipment and power tools owned and distributed by the Positec Tool Corporation, a manufacturing company based in Suzhou, China with North American headquarters in Charlotte, North Carolina.

Is WORX made in China?

Now, remember that Worx is owned by the Positec Tool Corporation, and yes, they make all of their products in China.

How good are WORX products?

For the most part, Worx is seen as a consumer brand, or in other words, it is seen as ideal for light use, repair jobs, and some DIY tasks too. Now, Worx products are all made in China. Surprisingly enough, though, people seem to be quite happy with the level of quality and durability that their products come with.

Is WORX and Greenworks the same company?

PASADENA, Calif., March 15, 2013 /PRNewswire/ -- Leading online tool retailer CPO Commerce recently announced the addition of leading outdoor power equipment manufacturers Worx and Greenworks to its stable of branded retail websites.

How do I clean my WORX trimmer?

DO hold the trimmer's cutting head level for straight, even cuts. DO inspect and clean the spark plug on gas trimmers each spring. DO keep an extra spool of cutting line on hand for when the trimmer runs out of line. DO brush the trimmer clean of all grass clippings after each use.

Are any hand tools made in the USA?

Since 1927, the Wright Tool Company has manufactured quality hand tools for professionals. Even since striking the first forging in Barberton, Ohio, Wright Tools continue to be made in the USA. They continue to make all of their wrenches, ratchets, sockets, and attachments using U.S. steel.

Where are WORX mowers made?

Suzhou, ChinaWorx is a brand of mowers and other lawn and garden equipment produced by the Positec Tool Corporation of Suzhou, China.

Who owns Positec Tool Corporation?

Don GaoFounded in 1994 in Suzhou as an export supplier of power tools for multi-internationals such as Black & Decker, Positec is 100%-owned by Don Gao, who ranked as the 248th-richest person in China with a fortune of $600 million in 2010.

Are WORX batteries interchangeable with Black and Decker?

Free shipping to Canada and United States. This battery adapter allow you to use Black and Decker 20V batteries on WORX 20V tools (sold in Canada and USA with 6 Pins).

How long is Worx money back guarantee?

WORX has a convenient 30 day money back guarantee on all direct purchases, less any applicable shipping and/or restocking fees. WORX offers the following hassle-free return solution:

What is the phone number for Worx?

Should you have any questions, please contact our Customer Care staff at 1-866-354-WORX. Customer Care hours are 9:00 am to 6:00 pm EST, Monday through Friday, and LIVE CHAT ONLY on Saturdays.

How long does it take to return a Worx product?

For any unopened product in its original, undamaged condition, you can return it to us along with the sales receipt within 30 days of the date you received the product. We will provide a refund of the purchase price, less any shipping and handling fees from the original order. You are responsible for the cost of shipping. To return a product, call 1-866-354-WORX (9679). More information on returns can be found on our 30 Day Guarantee page.

How long is Worx warranty?

The purchase and use of WORX products is subject to additional terms and conditions found in our 3 Year Limited Warranty page.

What carriers does Worx support?

Supported carriers include AT & T, T-Mobile, Verizon Wireless, Sprint, Boost, Virgin Mobile, U.S. Cellular, Cricket, Alltel, Cincinnati Bell, Cellcom, C-Spire, nTelos, MetroPCS, and other smaller regional carriers. The SMS Service may not be available on all wireless carriers. WORX may add or remove any wireless carrier from the Service at any time without notice. WORX and mobile carriers are not responsible for any undue delays, failure of delivery, or errors in messages.

What is the phone number for Worx?

You can also reach a Solution Center Team Member at 855-279-0505.

What does "worx" mean?

In these terms and conditions "we" and "us" and "WORX" means Positec Tool Corporation, its subsidiaries Positec USA, Inc. and RW Direct, Inc., and its related affiliated companies. "You" means you as the user of this Website or as a customer of WORX. By visiting this website or placing an order through this website ("Website"), ...

Where does Worx ship?

Worx ships items within the continental US, Alaska, Hawaii, Puerto Rico, Guam. Shipments can be made to P.O. Box addresses when shipping Smartpost and if the shipment is under 70lbs. Shipments can be made to United States territories. Shipments cannot be made to addresses outside of the United States.

Does Worx sell to end users?

WORX sells and ships products to end-user customers only. WORX reserves the right to refuse or cancel your order if we suspect you are purchasing products for resale. If, for any reason, your credit card company declines or otherwise refuses to pay the amount owed for the products you have purchased, you agree that we may, at our option, require you to pay any overdue amounts incurred (including any third-party chargeback fees or penalties) by any means acceptable to us. In the event legal action is necessary to collect on balances due, you agree to reimburse us for all expenses incurred to recover sums due, including reasonable attorneys'; fees and other legal expenses.

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