- You can use the original Zappos.com box your order came in or any plain, unmarked cardboard box to ship your return.
- If there are any existing shipping labels, stickers, or other materials on the shipping box, please remove them.
- Add the item (s) you’re returning and any printouts required from Steps One and Two above.
Full Answer
How to use Zappos return policy to your advantage?
- You can use the original Zappos.com box your order came in or any plain, unmarked cardboard box to ship your return.
- If there are any existing shipping labels, stickers, or other materials on the shipping box, please remove them.
- Add the item (s) you’re returning and any printouts required from Steps One and Two above.
Does Zappos offer free returns?
Zappos returns are always free. When it comes time to return a purchase, log into your Zappos and print out the pre-paid label. You can also opt to have Zappos email you the label if that's easier.
Does Zappos have free shipping?
Yes, Zappos free shipping is available all the time and on every order. There’s no minimum purchase required for shoppers to enjoy Zappos free shipping. There are also two other options for faster shipping available at checkout.
Can I return shoes to Zappos If I wore them?
Shoes purchased and worn during the Program must be returned within 30 days of the purchase date in accordance with the return instructions received by the purchaser via email after the purchase date. Unworn Shoes remain subject to Zappos’ standard return policy. By participating in the Program, you agree to receive emails about the Program and you may opt-out of emails at any time.
Can you return Amazon Zappos shoes?
A: If you are not 100% satisfied with your purchase from Zappos you can return your item(s) for a full refund within 365 days of purchase. (Returns must be unworn, in the state you received them, and in the original packaging.) Some items ship with an attached security tag.
How do I return items to Zappos?
Please call the Zappos Customer Loyalty Team at 1-800-927-7671 for assistance returning the item. They will need some information in order to pull up the account that the gift was purchased on. You will have to provide their phone number, first and last name, or email address.
Are Amazon and Zappos connected?
Amazon.com Inc. bought Zappos in 2009 for $1.20 billion. And since then, the retail giant has kept the Zappos brand distinct from Amazon. But that recently changed when Zappos overhauled its loyalty program and added a benefit to shoppers who link their Amazon Prime membership to their Zappos loyalty program account.
Is Zappos return shipping free?
FREE 365 DAY RETURNS Return shipping from anywhere in the United States is always FREE. If you are not 100% satisfied with your purchase from Zappos, you can return your qualifying item(s) for a full refund within 365 days of purchase.
Can I return Zappos to Kohl's?
Here's what it states: You have 365 days from the date of purchase to make a return if you're not 100% satisfied with your order. There are no minimums or exclusions on returns. You can order ten pairs of shoes and return them all....CostcoeBayTargetMacy'sSHEINKohl'sWayfairREIWalmartUlta1 more row
Can I return shoes to Zappos if I wore them?
Shoes purchased and worn during the Program must be returned within 30 days of the purchase date in accordance with the return instructions received by the purchaser via email after the purchase date. Unworn Shoes remain subject to Zappos' standard return policy.
Can I use my Amazon store card at Zappos?
From now through 09/21/2021,* earn 5% Back when you shop your favorite footwear, clothing, and handbags at Zappos. Simply use your Amazon Rewards Visa Card at Zappos to get your 5% Back!
What did Amazon do to Zappos?
November 2009: Amazon buys Zappos for $1.2 billion. Hsieh stays on as CEO at his current salary of $36,000 per year.
Can I use an Amazon gift card on Zappos?
You can log on using Amazon credentials, however at this time an Amazon GC won't work on Zappos.
Does Zappos have a restocking fee?
Zappos return policies If you don't love your Zappos purchase, you have a full 365 days to get a refund. Zappos returns are always free. When it comes time to return a purchase, log into your Zappos and print out the pre-paid label. You can also opt to have Zappos email you the label if that's easier.
Do you have to wear Zappos shoes at Amazon?
It seems Amazon recognizes this problem and that is why they have the Zappos at Work program that provides employees with a $110 discount for approved work boots and even insoles. In fact, it is now mandatory to wear safety shoes in most Amazon warehouses.
Who does Zappos use for shipping?
USPSA: All orders are shipped USPS and usually take 5-10 business days for arrival but may take additional time.
Who does Zappos use for shipping?
USPSA: All orders are shipped USPS and usually take 5-10 business days for arrival but may take additional time.
What is Zappos rapid refund?
If you chose the “Rapid Refund" option, we'll issue your refund in approximately 24 hours of first scan by UPS at drop-off or pick-up. If we don't receive the item(s) you chose to return, we may charge your credit card for those items.
How do I contact Zappos?
cs@zappos.comZappos / Customer service email
Do you have to wear Zappos shoes at Amazon?
It seems Amazon recognizes this problem and that is why they have the Zappos at Work program that provides employees with a $110 discount for approved work boots and even insoles. In fact, it is now mandatory to wear safety shoes in most Amazon warehouses.
How long does it take to get a refund from Zappos?
If you are not 100% satisfied with your purchase from Zappos, you can return your qualifying item (s) for a full refund within 365 days of purchase – no catches or exceptions!
Does Zappos offer free shipping?
Zappos always provides FREE standard shipping on ALL orders – no minimums or exclusions! Some customers may qualify for expedited shipping at no charge – check out our mobile app or Zappos VIP for details.
Does Zappos ship to APO?
Zappos ships anywhere in the United States, and to all US territories and military APO/FPO addresses. Just because shipping is free, doesn 't mean it should take a long time. At check out, you will typically see 3 shipping options with estimated delivery dates so you can pick the option that works best for you.
1. FREE UPS Drop-Off (No Printer Needed)
We’ll email you a return code, so The UPS Store associate can scan it on your mobile device. They’ll print and attach your FREE return label. More instructions below.
2. FREE UPS Pick-Up (No Printer Needed)
UPS will pick up your return the next business day. UPS asks that you be at home for them to retrieve your package. More instructions below.
3. Email & Print My Return Label (Printer Needed)
This option allows you to print your own label and drop off your return at an authorized UPS location. More instructions below.
How long can you run in Zappos shoes?
Because of this, Zappos recently instituted the 30 Day Runlimited Guarantee. This guarantee lets you buy a pair of running shoes, run in them for 30 days, and return them for any reason.
Why don't my shoes fit right?
But having said that, it’s pretty easy to make the argument that the reason they don’t fit right (or give me blisters) is due to a design flaw in the shoe.
Do you need the box for Zappos shoes?
Zappos says you do, but from personal experience, you DO NOT always need the box or original packaging to make a return. This doesn’t mean to throw the shoe box away the second you get it. It’s always smart to hold on to it until you know for sure the shoes are keepers as the return will be much easier.
When did Amazon buy Zappos?
Updated October 12, 2020 by Kyle. Amazon bought Zappos back in 2009, but fortunately they didn’t also adopt Amazon’s less than liberal return policy. They kept their same “100% satisfaction guarantee” policy which had made them so successful up to that point. But like any store policy, there are nuisances and tricks to make it work best for you ...
Physical Store Returns Policy
Items purchased at an Amazon Physical Store can be returned within 30 days for a full refund, subject to our other listed return guidelines listed below.
To Return an Item
If you linked your account at the time of purchase from an Amazon Books, Amazon 4-star, or Amazon Pop Up:
Amazon Physical Store Holiday Returns Policy
Items purchased at an Amazon Books, Amazon 4-star, or Amazon Pop Up store location between October 1 and December 31 may be returned until January 31 the following year for a full refund, subject to our other return guidelines listed above.
Amazon.com Returns Policy
Items shipped from Amazon.com, including Amazon Warehouse, can be returned within 30 days of receipt of shipment in most cases. Some products have different policies or requirements associated with them.
Mistaken Returns
Ensure you enclose the correct and complete item when making a return. The correct item must be returned to receive a refund.
Amazon Global Store Return Policy
It can take up to 25 days for an item to reach us once you return it. Once the item is received at our fulfillment center, it takes 2 business days for the refund to be processed and 3-5 business days for the refund amount to show up in your account.
Amazon Alexa Voice Shopping
Non-digital products purchased using Alexa are eligible for free returns, except for Amazon Pharmacy purchases, which are subject to Amazon Pharmacy's return policy. To return a product purchased using Alexa, process your return as normal in the Returns Center. We'll automatically refund you any shipping charges applied to the return.
Seller Return Policy
When you order from a seller that fulfills and ships its own inventory (also called a third party seller), your return is sent back to the seller instead of Amazon.com. While most sellers offer a returns policy equivalent to Amazon.com's, some seller returns policies may vary.
Delivery with Services
Returns or exchanges for items purchased from a third-party seller that provided a Delivery with Service (in-home unpacking, installation, assembly, etc.) have to be scheduled by the seller.
Amazon Devices
Amazon-branded devices such as Kindle e-readers, Fire tablets, Amazon Fire TV devices, and Echo devices and their accompanying Amazon-branded accessories purchased from Amazon.com can be returned within 30 days of receipt of shipment as long as they remain in the same condition as the date of purchase.
Free Shipping
- Zappos always provides FREE standard shipping on ALL orders—no minimums or exclusions! Some customers may qualify for expedited shipping at no charge—check out our mobile app or Zappos VIPfor details.
Shipping Destinations & Speeds
- Zappos ships anywhere in the United States, and to all US territories and military APO/FPO addresses. Just because shipping is free, doesn't mean it should take a long time. At check out, you will typically see multiple shipping options with estimated delivery dates, so you can pick the option that works best for you. Please note some items are ineligible for expedited shipping—su…
Free 365 Day Returns
- Return shipping from anywhere in the United States is always FREE. If you are not 100% satisfied with your purchase from Zappos, you can return your qualifying item(s) for a full refund within 365 days of purchase. Returns must be unworn with the original tags attached (including the security tag, if applicable) and with the original packaging; ret...
Exchanges
- You also have the option to exchange an eligible item instead of returning it for a refund. SELF-SERVICE EXCHANGES You may be able to process a self-service exchange in your Zappos.com account—you will see this option in your account if an item is eligible to exchange via self-service. For self-service exchanges, you may only exchange one (1) item at a time from an order, and the…