There are some exceptions to Zara’s return policy, some of which are listed here:
- Swimwear must include the hygienic strip
- Women’s undergarments may be exchanged or returned only if they are in new condition and you have the protective bag or sticker for them.
- Accessories must be returned with their original packaging intact.
- Fragrancies must be returned in their original, sealed package.
Is Zara changing their return policy?
Special conditions for exchanges and returns of certain articles:
- Swimwear: must include the hygiene strip.
- Undergarments:
- Woman: may be exchanged or returned provided they are in the same condition as when purchased and retain the protective bag or sticker with which they were sent to you.
- Man: undergarments may not be exchanged or returned.
How do I return something to Zara?
Read the following steps and follow while returning the product via mail, which is as follows:
- You can return the product within 30 days from the date of purchase.
- First, you have to register or request a return at the “ Official Site ” of Zara.
- Then Zara will confirm your return and will send you an invoice label.
- Attach that label along with the receipt and originally packed product.
Does Zara have free returns?
If you wish to return a Zara item, the company’s return policy gives you 30 days to do it free of charge. The Zara return process varies based on whether you bought the product online or at a Zara store. See the step-by-step instructions for both options below.
Is Zara free return?
Zara orders over $50 get free standard shipping. Returns are free within 30 days of your order’s original email shipment confirmation. You do need to process the return on Zara’s website to get the free shipping label; start that process by logging in to your account. See Zara’s return policy here.
Can you return sale items?
The law, as contained in the Consumer Protection from Unfair Trading Regulations, simply says that if a product is on sale or special offer, the retailer must show the original price and it must have been selling at that price for 'a meaningful period of time'.
What is Zara's return policy after 30 days?
The ZARA return policy will not give a full refund after 30 days. However, ZARA will give a merchandise credit to be used at ZARA retail stores if you have the original receipt. In addition, the tags must be intact, and the merchandise must be new, unwashed, unworn, and unaltered.
Does Zara have a strict return policy?
Subject to the conditions set forth below, Zara will gladly accept returns or exchanges of new, unworn, unwashed, and unaltered merchandise with all internal garment tags intact with your original receipt within thirty (30) days of the original purchase date. Refunds are made in the form of original payment.
Does Zara take no receipt returns?
We do not accept returns without a receipt, however, as gesture of good will, we will allow an even exchange (of the same item) for a different size or color, if available for sale, at the store only. A written copy of this policy is available upon request.
Can you return Zara final sale?
The exchange and return period is 30 days from the purchase date. To exchange or return an item purchased from any of our stores, you must present the paper sales receipt. You can also present it via your ZARA QR (only available for returns).
How many days is Zara return policy?
Exchanges and returns can be made within 30 days of the purchase date. To exchange or return any purchase made in our stores, it is vital that you show the paper receipt. You can also show it through the Zara APP or your ZARA QR (only available for returns).
What is Zara exchange policy?
You have 30 days from the shipping date to exchange your purchase from Zara.com free of charge. The items must have all their labels and be in perfect condition. You can change the size of your items by accessing the order details. Just select the items to exchange and the size you would like to receive.
Can I return a Zara in-store purchase online?
You can return your order at any Zara store free of charge in the same market where you made the purchase, provided the store has the same section to which the items you wish to return belong. You only have to present the purchase receipt along with the items you wish to return.
How do I return to Zara on Covid?
Zara Store You can bring it on your phone, bring in a printed copy or show your ZARA QR which you will find in the “Purchases” section in the Zara app. Remember, you don't need to request a return through the website/APP for in-store returns.
How do I exchange on Zara?
Exchange at a Zara store You can bring it on your phone, bring in a printed copy or show your ZARA QR which you will find in the “Purchases” section in the Zara app. If you prefer to make an exchange for a different item, it will be returned and a new purchase will be made.
How do I return to Zara on Covid?
Zara Store You can bring it on your phone, bring in a printed copy or show your ZARA QR which you will find in the “Purchases” section in the Zara app. Remember, you don't need to request a return through the website/APP for in-store returns.
Can you return something to Zara without a tag?
Can I return my Zara item without a tag? I was surprised to discover that yes actually, you can. As long as the item is in perfect condition, with no tears, damage or marks, you can still return it without the tag. If you still have it, bring it along to the store or pack it up with your return.
Can you return online Zara items to store?
You can return your order at any Zara store free of charge in the same market/region where you made the purchase.
How long is Zara's Return Policy
Zara operate on a 30 day exchange and return policy, however refunds are within 14 daysof purchase.
Can I return an item to Zara without a receipt?
No you can't return items without a receipt. Zara requires returns to be in original packaging and accompanied with a receipt.
Does Zara Price Match?
No Zara does not offer price matching to their customers but rather aim to keep their pricing competitive.
Does Zara have free return shipping?
Yep, returning your items to Zara is free. Here’s our comprehensive guide to Zara returns for more information.
Can I return to Zara after 30 days?
If you miss the window for returns, you can still return your items to a Zara store. However instead of receiving your money back, you’ll receive store credit.
What Is The Return Policy At Zara?
Zara do have a return and exchange policy. You have 30 days after the item has been shipped to request an exchange, after which you will have 14 days to return the item to Zara.
How Strict Is The Zara Return Policy?
The strictest part of Zara’s return policy is the perfect, unopened package along with filling out a Return Request form. Like most retailers, you’ll have to provide a receipt.
Does Zara Have Free Returns?
Only from the standpoint that you are returning the items in exactly the same condition as when you purchased them.
Are There Return Exceptions?
Zara does have a number of exceptions, which they label under the term, “special conditions.” According to Zara, these items have “certain criteria that must be fulfilled” in order to return them.
How long does Zara take to refund?
Zara operate on a 30 day exchange and return policy, however refunds are within 14 daysof purchase.
Does Zara refund money?
Once the request is approved, you have to ship the item back, paid for by Zara, and when it is received, they will refund your money in the same payment form you originally used.
Does cosmetics have to be returned?
Cosmetics: Has to be returned in the exact condition and packaging in which it was purchased
How to return items to Zara?
Return Through Drop Point 1 If you are a registered user, log in to the account and go to your Orders section. 2 Select the item you want to return at Zara.com or exchange and click on Return. 3 If you are not registered, you can simply create a return request through the emails Zara has sent to you. 4 In both cases, when you raise a return request, you will be sent a form to fill and attach with the return package. 5 You can fill out the details and visibly attach the label. 6 Drop off this to your nearest drop point which will also be mentioned in the email.
How long does Zara take to return items?
There has been no change in the return policy of Zara since COVID-19. The store-bought items can be returned within 30 days from store opening. Online purchases can be sent back through the post. The only change is that there is a delay in the shipping and processing of returns.
What About ZARA Refunds?
Refunds are processed through the same method your payment was made. Except for gift cards where the refund is given in the form of store credits.
How long does it take to return a Zara product?
It is possible to return a product after 30 days in some cases. However, Zara has the right to accept or reject your return request. While returning the product, make sure that it is in its original package and good condition.
How to find the store locator for Zara?
Go to the Zara website and click on the store locator section.
How long does it take to get a return postmarked?
Make sure that the items are returned or exchanged within the 30 days’ time frame. In case of return through shipping, the return parcel must be postmarked within 30 days from the time you receive a shipping confirmation email.
How long does it take to exchange a store bought item?
Just like the return policy, the exchange for all products can be done within 30 days of purchase in-store as well as online. The store-bought items can only be exchanged in the stores. However, items bought online can be either exchanged at stores or through the post.
How do I return my Zara product in-store?
If you purchased your item in-store, you’re able to return it at any Zara store in the same region as where you purchased it .
How long can you return Zara items?
The same conditions apply to Zara sale items. You’re able to return them up to 30 days after purchase.
Where can I drop off Zara returns?
On Zara’s website, it identifies post offices as ‘Drop-Off points’. This means your local post office.
How long do I have to return something to Zara?
Zara accepts returns up to 30 days from the shipping date of your purchase if bought online, or the sale date if bought in-store.
Can I return at Zara without receipt?
According to Which, a retailer has ‘no legal obligation to give you your money back, should you return an item without a receipt. However, many stores will offer an exchange or credit note, so it’s always worth asking.’
Can I return sale items?
The same conditions apply to Zara sale items. You’re able to return them up to 30 days after purchase.
How to request a refund from Zara?
If you ordered something as a guest user, you can request a refund by clicking on the link that appears in the emails Zara has sent you about the relevant order.