Return-Policy.org

zenni optical return policy

by Burdette Torp Published 2 years ago Updated 1 year ago
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The customer may return an order for any reason ONLY on the following terms: Customer must return the glasses to Zenni Optical within 60 days of having received them for a 50% refund, credited back to Customer's credit card, or a one-time 100% store credit refund (excluding shipping) to be used at ZenniOptical.com.

Does Zenni Optical offer expedited shipping?

Does Zenni Optical offer expedited shipping? Zenni Optical uses standard shipping for orders in the U.S., and it takes 14 to 21 days to receive your glasses. It can also ship internationally, and you can pay for expedited shipping. Zenni Optical Review - Pros, Cons and Verdict.

Are Zenni glasses good quality?

These trendy sunglasses are a cheap and chic way to protect your eyes, thanks to 100 percent UV protection and a wider-than-average footprint—something Dr. Pilavas stresses is important when choosing protective eyewear. After all, the more coverage, the better!

How long does Zenni Optical take to ship?

Zenni Optical glasses can arrive at your home in as little as two weeks or as long as three weeks. Their site states fourteen to twenty-one days for standard shipping. This includes the time it takes to make the glasses and the travel time to your home.

Does Zenni Optical make quality eye glasses?

Zenni Optical’s mission is to bring high-quality eyewear to anyone who needs it, which is why it has opted for an online-only sales method. The website offers a huge range of glasses, and the...

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Can you return zenni glasses if you don't like them?

If you made a mistake during the order, or you just don't like the glasses, you can return them for a one-time-use 100% store credit (excluding shipping), or for a 50% refund (excluding shipping) to the credit or debit card or PayPal account.

Is there any warranty on zenni glasses?

If our inspection shows the glasses were made incorrectly, we will remake them for you at no charge. Defects in the anti-reflective (AR) coating and photochromic films are warrantied for one (1) year from the date of receipt. This warranty does not cover normal wear and tear to the frames, lenses, or coatings.

Why is zenni so cheap?

There are various reasons why Zenni Optical is able to keep the cost of its eyeglasses low. Zenni glasses are made at a dedicated factory and shipped directly to the consumer. Also, because Zenni sells its glasses online, they don't pay for brick-and-mortar retail space.

Can glasses be returned?

Usually, an optical store will offer a refund or replacement for the following reasons: There's a manufacturer defect such as a frame that breaks. They will be replaced or your money will be refunded. The prescription is clearly wrong, due to a mistake in how your eyes were measured or the in how the lenses were made.

Where do Zenni glasses come from?

Zenni Optical owns a production facility in China. Once you place your order, it goes straight to the factory where all the frames and lenses are made, according to the company. There, the lenses are cut and assembled to your frames using the pupillary distance and prescription information you have provided.

Does pupillary distance change?

Typically, the Pupillary Distance falls in a range between 54 and 65 mm. As children grow up, their PD keeps on changing but once they become adults, this value remains constant.

Are Zenni glasses made in China?

Our factory is in China. About 89 percent of the glasses sold in the United States are made in China. We are right in the center of excellence for glass manufacturing.

Is Warby Parker better than Zenni?

Zenni is cheaper, and therefore you should go with it if you're on a tighter budget. On the other hand, Warby Parker is better, mainly because you have a lot more lenses to choose from, higher quality materials, more services like prescription renewal, and so on.

Is Zenni Blokz worth it?

Definitely worth it, especially for the price. Zenni offers the same Blokz coating on their glasses, but for a similar non-prescription frame, it's $10 more off their website (and there was a shipping delay on top of that).

What happens if you hate your new glasses?

Some optical stores and online sellers guarantee your satisfaction with your eyeglasses — even if you simply don't like them — by offering a refund or a store credit for the amount you paid for them. If so, you usually must return the glasses within a specified period of time (for example, within 30 days of purchase).

Is there a return policy on prescription glasses?

If for some reason you are not completely satisfied with your prescription eyeglasses (frames and lenses) you may return them for a refund less a 20% restocking fee within 30 days of the date your glasses were purchased. Eyeglasses must be returned in the original packaging and in saleable condition.

Can I cancel my prescription glasses?

You have the possibility to cancel your ordered glasses in many stores. However, the return and refund policies are very different in the stores. It is therefore important to be clear about the consequences before buying. For example, there are stores where there is no possibility to cancel the order.

Can Zenni replace lenses?

Zenni Optical does not just stop offering glasses lens replacement to its potential customers at affordable rates; they go beyond that to provide numerous frames that give customers options to select the perfect pair of glasses that suits them.

How do I contact Zenni?

If you are a customer and have a customer service comment, complaint, concern or idea, we encourage you to give us a call at our toll-free number (800) 211-2105, or email our customer service team at service@zennioptical.com.

What does it mean when Zenni Optical says manufactured?

"Manufactured” status means that the glasses have completed production and are on the way to our shipping center.

What does PD mean for glasses?

pupillary distanceSimply stated, pupillary distance (PD) is the measurement of the distance between your two pupils, and it helps make sure you eyeglasses will fit and align correctly with the center of your eyes.

How long does it take to get a refund from Zenni?

You get a 50% refund on your credit card if you return the glasses within 30 days of receiving them. Alternatively, you get a one-time 100% refund as store credit that can be used at zennioptical.com. Shipping charges are non-refundable according to zenni return policy.

How long is Zenni warranty?

Zenni offers a 30-day warranty period. If you find any manufacturing defect, you can return the glasses for examination within this period. If Zenni’s examination reveals the glasses do not match your request, you will get a free replacement.

How long does it take for a refund to be processed for Forever 21?

Relax, because the Forever 21 refund policies are much more comfortable compared to other brands once the return gets approved and the product has arrived at our warehouse, which only takes 2-3 business days to arrive. Once the order is received the refund takes only 2-5 business days to reflect in your bank account.

How to return Zenni optical?

You need a Return Authorization (RA) number to proceed with a return. Contact the store through their chat, call, or email options within 30 days of receiving the product for the Zenni Optical return label. 2. Gather the following items for the return :

How to return a Forever 21 item?

Step 1- The first thing you need to do is to log into your Forever 21 account. Step 2- Then click on the tab of My orders. Step 3- Select the item you wish to return. Step 4- Then choose the account in which you prefer for the refund to be initiated.

Does Zenni refund credit card?

Zenni provides refunds to the original payment method to comply with PCI. In case the credit card you used is not available, Zenni will issue the refund in the form of store credit. This store credit is applied to the account from which you placed the order.

Is Zenni a return policy?

Zenni has a difficult return policy for its products. The most common complaints about Zenni usually revolve around their return policy. You may find it hard to return a product and get refunded if you don’t like it.

What Is the Zenni Optical Return Policy All About?

Since Zenni is an online-only merchant, there are many reasons why you might need to return their product after the purchase. The glasses you bought could’ve gotten damaged during shipping, or the store might have sent you a defective product by mistake.

How To Return Unwanted Product to Zenni

If you wish to return an item to Zenni, you will have to contact them and ask for a return authorization number.

Not Satisfied With a Zenni Product? DoNotPay Helps You Return It in a Flash!

Returning an item you ordered by mistake to Zenni can be a tiring, stressful task. You might have to dial the customer support number several times before getting a proper answer. Processing your return request can take a couple of days as well.

What Types of Refunds Does Zenni Offer?

Before you make a return request to Zenni, you should also learn about their refund options.

Request a Chargeback for a Defective Product With DoNotPay

In case Zenni Optical refuse to grant you a refund or deny your return, you can file for a chargeback through DoNotPay. Here’s how:

Is the Company Refusing To Cooperate? We Can Help You Get Justice

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What is anti fog coating?

The anti-fog coating is on both sides of the lenses for most glasses and on the backside of the lenses for premium sunglasses. Each pair of anti-fog coated lenses comes with a special anti-fog activator lens cloth that activates the anti-fog properties every time you clean your lenses to help keep them extra clear.

What time does Zenni open?

It's just one more way Zenni makes it easy to get eyeglasses you'll love. Customer Service. Hours: 5am - 9pm PT every day. Call: (800) 211-2105.

What is the difference between rimless and half rim glasses?

Half-rim frames are great for people with slim faces. They show more of your face than full- rim frames, and are more durable than rimless glasses. Rimless glasses are great for people who will treat their glasses delicately, and who want their glasses to be practically invisible on their face.

What is ASTM F803?

ASTM F803 refers to protective eyewear standards for various sports.

How are prescriptions written?

Eyeglass prescriptions may be written in different ways, though most are either printed or handwritten in horizontal rows. The first row is the prescription for the right eye (OD), and the second row is for the left eye (OS). Within each of these rows are three values: Sphere (SPH), Cylinder (CYL), and Axis.

Does UV light hurt the eye?

UV light is invisible to the human eye, but it is UV light that gives us a sunburn, and too much exposure to it can damage the eye. All of the lenses Zenni Optical offers come with 100 percent UV protection, for free. VA: Visual acuity: how well the eye can see.

How many digits are in the temple arm length?

Often the lens width and nose bridge width are 2-digit numbers separated by a square, and a temple arm length is a 3-digit number in front of or behind the others. Knowing these numbers can help you choose a frame similar in size when shopping.

What are the different types of lenses?

You’ll also find several types of lenses and lens features available at Zenni. While some of the following options are free, others are available for an additional cost: 1 Bifocals 2 Progressives 3 Single-vision distance or reading glasses 4 Prescriptions with prism corrections 5 Non-prescription glasses 6 Astigmatism-correcting lenses 7 Protective goggles and glasses 8 Mid-index and high-index lenses 9 Impact-resistant polycarbonate lenses 10 Polarized lenses 11 Mirrored lenses 12 Trivex lenses 13 Lens coating

How long does it take to return Zenni glasses?

Zenni Optical’s Return Policy. While Zenni doesn’t offer a try-on period or extended warranty, you do have 30 days to return your glasses. To make a return, you’ll have to call Zenni within 30 days of the date you received the glasses to request a return authorization number.

How much are Zenni glasses?

You can find men’s and women’s glasses starting at $6.95 with select styles on the higher end of the scale at $50. Children’s glasses begin at $10 and go up to nearly $30.

How much are progressive lenses?

Progressive lenses begin at $27.95 and bifocals start as low as $17. “If you just need a basic pair of glasses — frames, lenses, complete including shipping — you should be able to do that whole thing for roughly $15,” says Clark.

How much credit do you get for referring someone to get glasses?

If you’re happy with your experience, consider referring a friend. You’ll receive a $5 credit for each person you refer, which means you’ll save even more on your next pair of glasses.

Who is the person who ordered Zenni glasses?

Zenni Optical glasses ordered by Team Clark member Nicole. The online retailer carries a huge selection of glasses and sunglasses including a variety of frame styles and lens features. You can browse the available glasses online.

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