zulily return policy

What is Zulily's return policy for credit cards?

If you return an eligible item purchased with the Zulily credit card, we'll issue a refund to your Zulily credit card account instead of store credit. For items that were purchased using other methods of payment, such as PayPal or Visa, our policy is to issue return refunds in the form of store credit.

Can I return items to Zulily from outside of the US?

Returns are available to US members only for products shipped within the US (including APO/FPO/DPO addresses) and returned to Zulily from within the US. Do I need to buy a box from USPS?

How do I contact Zulily customer service?

Please contact Customer Service for more information: service@zulily.com or (877) 779-5615 What is the "PayPal Return Shipping on Us" program? For purchases made using a PayPal account, you may request reimbursement from PayPal for certain return shipping costs. Limitations apply. See PayPal for program details and terms & conditions.

How long does it take for Zulily to ship?

They typically take orders to get from a manufacturer, so if you get a size that isn't quite right, absorb the return cost, it's very unlikely the replacement size will be available. All that after waiting 6 to 8 weeks for shipping. Customer service is infuriating lately, very argumentative - customer is never right at Zulily. Wasn't always so.

What is the return policy for Zulily?

You must return the products to us without undue delay to the returns address that will be notified by zulily to you and in any event no later than 14 calendar days from the day on which we send you that address. Products must be returned at your own cost, unless they are faulty or not as described. 2.

Does Zulily have free return shipping?

For single-item returns, the fee is $4.95. For returns of two to five items, the total fee is $8.95.

How do I return clothes to Zulily?

You can start a return by following these steps:Sign in to your Zulily account.Go to the My Orders page.Find the item you wish to return and click on it.Print out the shipping label.Make sure the product is packed safely and the return label is visible.Take the package to the nearest USPS drop off location.

Do you get a refund when you return clothes?

In-Store Returns: You will likely need the receipt or invoice to return the item for a full refund. Some stores will refund without a receipt, but others may only give a replacement or store credit.

Is Zulily Chinese?

Zulily, LLC is an American e-commerce company headquartered in Seattle, Washington and owned by Qurate Retail Group.

Where is Zulily shipped from?

The shipping & handling time frame depends on what items you order and where you live in Canada. Your order will typically ship from our Zulily US warehouse within 10-12 days of the order date. For when specific items are expected to ship, take a look at the product description pages.

Is Zulily a reputable company?

Overview. Zulily has a consumer rating of 2.63 stars from 4,447 reviews indicating that most customers are generally dissatisfied with their purchases. Consumers complaining about Zulily most frequently mention store credit, return policy and poor quality problems. Zulily ranks 7th among Daily Deals sites.

How do I contact Zulily customer service?

(877) 779-5615Zulily / Customer service

What is the company Zulily?

Zulily is an online retailer that offers fashion products, home decor, toys and more. Customers can shop from many different brands and take advantage of Zulily's price-match promise, which guarantees the company matches or beats the price of other top retailers.

Can you get in trouble for returning too much?

Eleven percent of all purchases are returned; some online stores see 30 percent of their sales returned. It's created a massive secondary market, and it has some stores tracking what you bring back. Consumer advocates are warning that, if you return too much, you could get blacklisted.

What is a good reason to return an item?

The most common causes of purchase returns are unmet expectations, damaged or defective products, and incorrect fit. Any of these issues can be caused by failures on the merchant's part or by events the merchant had no control over.

Is it illegal to wear something then return it?

The short answer is – yes, it is possible. So, here is the law, and how to stay out of trouble. The practice of buying clothing, wearing it once or twice and returning it to the store is called “wardrobing” and it costs stores almost $10 billion dollars a year.

Is Zulily a reputable company?

Overview. Zulily has a consumer rating of 2.63 stars from 4,447 reviews indicating that most customers are generally dissatisfied with their purchases. Consumers complaining about Zulily most frequently mention store credit, return policy and poor quality problems. Zulily ranks 7th among Daily Deals sites.

How do I contact Zulily Customer Service?

(877) 779-5615Zulily / Customer service

Is Zulily in Australia?

Yes! Zulily is now shipping directly to Australia.

What is the company Zulily?

Zulily is an online retailer that offers fashion products, home decor, toys and more. Customers can shop from many different brands and take advantage of Zulily's price-match promise, which guarantees the company matches or beats the price of other top retailers.

The Zulily Return Policy in Short

If you’re unhappy with an item you bought on Zulily, you have 30 days after receiving it to initiate the return. The Zulily return policy requires you to cover all shipping costs, including handling fees (packaging, restocking, labor, materials, etc.).

How To Return Damaged Zulily Products

If the item you purchased was damaged upon arrival, you should contact Zulily’s customer service right away. You can do so:

Are There Any Non-Returnable Zulily Items?

Some Zulily items are entirely non-returnable and non-refundable once you remove them from the packaging. You can check whether the product you wish to order falls under that category in a few clicks:

Need Help Formulating a Return Request Letter? DoNotPay Has the Answer

If the Zulily return policy seems overwhelming, don’t throw in the towel yet. Our highly advanced, AI-operated app can act as a mediator between you and the e-commerce company.

1 Accounts

1.1 Account Creation. In order to use certain features of the Web site (e.g., purchasing products and services (referred to collectively as “Products” herein) from the Web site), you must register for an account with Zulily (“Zulily Account”) and provide certain information about yourself as prompted by the Web site registration form.

2 Terms of Sale

2.1 Products and Pricing. All Products or services listed on the Web site are subject to change, as is Product information, pricing, and availability.

3 Web Site

3.1 License. Subject to the terms of this Agreement, Zulily grants you a limited, non-transferable, non-exclusive, license to access and make personal use of the shopping services and features provided on the Web site.

4 User Content

4.1 User Content. “User Content” of a Web site user means any and all information and content that such user submits to Zulily by any means, including through social media (e.g., Facebook, Twitter), or uses with the Web site (e.g., a user profile or a feedback submission). You are solely responsible for your User Content.

5 Acceptable Use Policy

5.1 You agree not to use the Web site to collect, upload, transmit, display, or distribute any User Content (a) that violates any third-party right, including any copyright, trademark, patent, trade secret, moral right, privacy right, right of publicity, or any other intellectual property or proprietary right; (b) that is unlawful, harassing, abusive, tortious, threatening, harmful, abusive, invasive of another’s privacy, vulgar, defamatory, false, intentionally misleading, trade libelous, pornographic, obscene, patently offensive (e.g., material that promotes racism, bigotry, hatred, or physical harm of any kind against any group or individual) or otherwise objectionable material of any kind or nature or which is harmful to minors in any way; or (c) in violation of any law, regulation, or obligations or restrictions imposed by any third party..

6 Third Party Sites and Other Users

6.1 Third Party Sites. The Web site may contain links to, or advertisements for, third party web sites (collectively, “Third Party Sites”) (for example and without limitation, social media sites such as Facebook, Twitter, or Pinterest).

7 Arbitration Program

You agree that any dispute or claim relating in any way to your Zulily purchase, use of any Product, or use of the Web site will be resolved by binding arbitration rather than in court, except that you may assert claims in small claims court if your claims qualify.

How old do you have to be to register for Zulily?

By registering for a Zulily account you represent and warrant to us that: You are at least 18 years of age, and have the legal capacity to enter into this Agreement; All required registration information you submit is truthful and accurate, and that you will maintain the accuracy of such information;

How often does Smart Pay charge interest?

Remaining Smart-pay (s) will be charged approximately every 30 days after your initial payment. If you use a credit card or other credit product to fund a Smart-pay, the provider of your credit card or other credit product may charge you interest in connection with the payment.

Is Zulily a third party?

Such Third Party Sites are not under the control of Zulily and Zulily is not responsible for any Third Party Sites. Zulily provides links to these Third Party ...

Is Zulily a copyrighted website?

The Zulily Web site located at www.zulily.com is a copyrighted work belonging to Zulily, LLC. (“Zulily”). Zulily provides an online store offering something special every day. By clicking “sign in” and entering or otherwise using our Web site or mobile applications (the “Web site”), you agree to and accept these terms and conditions.

Is Zulily a change?

All Products or services listed on the Web site are subject to change, as is Product information, pricing, and availability. Zulily reserves the right, at any time, to modify, suspend, or discontinue any Web site feature or the sale of any Product with or without notice.

Can you use referral credit on a gift card?

Credits are only for use on Products available for purchase on the Web Site and may not be used for the purchase of gift cards or services.

Does Zulily offer free shipping?

Yes. As of -, Zulily does offer free shipping policies. View the discussion thread for more details.

Does Zulily offer free returns & exchanges?

No. Based on our last check on July 5, 2021, Zulily was not offering free return policies. Check the full discussion for updated information.

Does Zulily offer international shipping?

Yes. As of July 5, 2021, Zulily does offer international shipping policies. View the discussion thread for more details.

Does Zulily offer curbside pickup?

No. Based on our last check on July 5, 2021, Zulily was not offering in-store pickup. Check the full discussion for updated information.