There are a few important things to note when returning a product you purchased online from Abode:
- Orders shipped and/or used outside of the United States are void of any returns or refunds.
- Abode is not responsible for paying return shipping costs (i.e. ...
- In order to return an item, please visit https://goabode.com/returns. ...
- Only items that have been purchased directly from Abode, are eligible to be returned to Abode.
What happens if you return a package that is not moving?
If there is a little movement in the package, the items will hit together in transit, resulting in a lot of loss in value.
Is Iron Abode responsible for carrier mistakes?
Iron Abode will not be responsible if the carrier makes mistakes. However, we can and will help you with things that are in our control. In case of damage we will work with you to resolve the issue to your satisfaction with expert product repair, parts replacement or an exchange.
Is Iron Home responsible for lost items?
Iron Home will not be responsible for any items lost or stolen during shipping. *Note: If you are unsure whether or not your package is safe on your door step please require a signature (additional carrier fees may apply)- you must contact IRON ABODE before placing your order if you want to add this option.
