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makita return policy

by Ashton Bins Published 2 years ago Updated 2 years ago
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How long is a Makita warranty?

MAKITA® GENERAL PRODUCT LIMITED WARRANTY Every Makita® product is warranted to be free of defects from workmanship and materials for the period of ONE YEAR from the date of original purchase.

How do I claim my Makita warranty?

For more information on warranties for Makita Tools, go to the WARRANTY link at makitatools.com, or contact the Makita Call Center, located in Buford, Georgia, at (800)4-MAKITA.

Is Makita a Chinese brand?

Makita Corporation (株式会社マキタ, kabushiki gaisha Makita) (TYO: 6586) is a Japanese manufacturer of power tools. Founded on March 21, 1915, it is based in Anjō, Japan and operates factories in Brazil, China, Japan, Mexico, Romania, the United Kingdom, Germany, United Arab Emirates, Thailand and the United States.

Is Makita discontinuing 18v?

No. The LXT range will continue to exist alongside the new GXT range, and as one of the most successful cordless platforms in the world, the 18v LXT range is sure to be developed and supported long into the future.

Is Makita owned by Milwaukee?

Q: Are Makita and Milwaukee the same company? No, they are not. The two are two different brands, one from America, while the other is of Japanese origin. Both companies nonetheless started as only electronic repair shops.

How long do you have to register Makita warranty?

CONDITIONS OF REGISTRATION The tool is registered by the end user within 30 days of purchase.

Who is Makita owned by?

Makita is one of few remaining power tool brands not owned by a larger corporation. Fein and Hilti are also independent.

Is Makita the best?

Of all the major power tool brands, Makita is the most competent and comprehensive in OPE. They have a very wide range of tools on both the 18V and 18V X2 platforms along with professional-level gas equipment that features their MM4 4-stroke technology.

Is Makita Made in USA?

Makita. Since 1985 Makita has produced products here in the U.S.A. at a facility just outside of Atlanta in Buford, Georgia.

Can DeWalt batteries fit Makita?

Cost effective, simple to use and easy to fit, the DeWalt / Milwaukee to Makita Badaptor Duo Battery Adaptor is the perfect addition to your collection of power tools. The Badaptor Duo is designed to allow users to attach their existing DeWalt or Milwaukee 18V batteries to a Makita 18V tool in a matter of seconds.

What is the difference between Makita CXT and LXT?

Succinctly stated, the CXT tools are 2 lb class, while the LXT sub-compacts hover around the 3 lb range. There is also some size disadvantage regarding the 18V LXT batteries, and overall, the CXT batteries are easily one-half the size of the larger 18V LXT power packs.

What does XGT stand for Makita?

40V Max XGT - Next Generation Technology | Makita Australia.

How do I find my Makita serial number?

Makita serial number on most products are indicated by a grey, silver, or white rectangle strip. Most serial numbers would end with a letter. These serial numbers are commonly located either on the side or bottom of the tool.

Where is the date code on Makita tools?

Tool model number, serial number and date codes are located on the name plate as shown below.

What power tools have lifetime warranty?

Hilti offers a lifetime guarantee against manufacturing defects for many of its power tools. They also have a 2-year No Cost Coverage that includes service and wear-and-tear maintenance.

Can you overcharge a Makita battery?

A: No. Makita recommends charging a brand new battery to a full charge before using it. Q: Can Makita Lithium-Ion batteries "over charge"? A: No, Makita chargers are designed so that they will not overcharge a Lithium-Ion battery.

What is Makita's priority?

Makita’s priority remains to protect the health of our employees, their families, and our customers whilst following the government guidelines on social distancing and hygiene rules during this pandemic.

Who will approach your vehicle and confirm your RMA?

A Makita staff member will then approach your vehicle and confirm your RMA details.

Is Makita responsible for failed collection?

Makita will not be held responsible for any failed collection of your item (s).

How long does it take for a brokerage to cancel an order?

Your order will be cancelled if you do not accept import or custom fees assessed by your brokerage office within five business days of receipt at that location.

How long does it take to ship a light package?

Economy Shipping (U.S. Only): Economy shipping is our most affordable option for domestic U.S. light parcel orders. Standard lead time is 5-8 business days throughout the continental U.S. - delivery dates are not guaranteed and tracking is not provided.

How long does standard shipping take?

Shipping standard lead time is 3-7 business days throughout the continental U.S. - delivery dates are not guaranteed and tracking is not provided. Standard shipping should be selected if the shipping destination is a United States PO Box or United States Mailing Address. You must be already receiving US Postal Office mail at the address selected for your shipment to be eligible for STANDARD SHIPPING.

Returns Policy

You may return new, non-used, unopened items within 30 days of delivery date. Please note that we have a 20% re-stocking fee, all parts must be in re-sellable condition. If you ordered an incorrect item, or the error was on the customers part, the customer will be responsible for return shipping costs.

Shipping

Orders are shipped by UPS GROUND or USPS Parcel/Global unless other method is preferred. If you need faster service, tell us how to ship please note that faster shipping is just that, it will only reduce the shipping time. See below.

How long is a Makita package?

Packages up to 108" in length or 165" in length plus girth (L+2W+2H) can be shipped through this program and those item (s) are grayed out on the drop down list. To locate the closest Makita Servcie Center to you, please go to www.makitatools.com/service/service-centers.

How to contact Makita?

If you do not receive an email confirmation that your request has been submitted, you may contact Makita at 1-800-4MAKITA (1-800-462-5482).

How much weight can you ship with Makita?

Item and/or package shipped in for service cannot exceed 100 lbs. and those item (s) are grayed out on the drop down list. To locate the closest Makita Servcie Center to you, please go to www.makitatools.com/service/service-centers.

How long is Makita responsible for tools?

Makita is not responsible for tools left over 60 days. Any Estimates over 60 days will either be returned “as is” to the shipper or disposed of.

Which states are excluded from Makita shipping?

This shipping program is available to the 48 contiguous states. Alaska, Hawaii, and Puerto Rico are excluded due to air shipment requirements. To locate the closest Makita Servcie Center to you, please go to www.makitatools.com/service/service-centers.

Where is Makita located?

Makita U.S.A., Inc. is based in La Mirada, California with a manufacturing, distribution and training center in Buford, GA, a distribution and training center in the City of Wilmer, TX, and a distribution center in Mt. Prospect, IL. If you do not find the information you are looking for within the FAQs, please contact our customer service team based in Buford, GA at: (800)4-MAKITA for further assistance.

Do you need to pack tools for FedEx?

Tools should be properly packed and prepared for shipment prior to dropping off at a FedEx collection point. Some locations, such as FedEx Office may offer packing material and services for additional fees.

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Economy Shipping

Standard Shipping

Ups Ground Shipping

Ups Next Day/2 Day Service

Economy Worldwide

Shipping Times

Backorders

Returns/Exchanges

  • We gladly accept returns of unworn, unwashed merchandise for a full refund within 90 calendar days of purchase. We fully guarantee our merchandise to be free of manufacturing defects and will accept any defective items for a full refund. The customer is responsible for any shipping costs for any returns with the sole exception of manufacturer defec...
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