Return-Policy.org

acima return policy

by Alayna Kuhlman MD Published 2 years ago Updated 2 years ago
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Return Policy

  • All returns are subject to inspection by our Quality Personal team before a refund is processed.
  • We will credit your original method of payment EXCLUDING delivery charges within 3 weeks of receiving your return.
  • We will have a representative contact you as soon as the merchandise has been processed for a refund.

Returns: You're responsible for making payments during the time you have the leased item, but you can return it anytime without penalty, according to Acima, as long as the item is in good condition. Payments you made before the return won't be refunded, according to customer service representatives.Feb 18, 2022

Full Answer

Does Acima offer lease-to-own financing?

Acima offers lease-to-own financing on a variety of merchandise, including furniture, auto parts, appliances and electronics. And you may be approved even with no credit. But Acima isn’t upfront about the total costs of leasing, and you may pay a good deal more than you originally thought you would if you don’t pay it off within the first 90 days.

Does Acima own the merchandise?

Acima owns the merchandise until you’re ready to own it. After you sign the lease agreement, Acima purchases the merchandise you picked out and leases it to you until you obtain ownership or terminate the lease. When can I own my product?

Do I need to install the Acima marketplace™ extension?

If you’re on a desktop, some retailers featured on Acima MarketPlace™ do not require the extension, and others do. The best bet is to install it on your browser so you can shop at any retailer you choose. If you are interested in shopping with a mobile device, you can request a lease line through the Acima mobile app.

How do I use the Acima leasepay card™?

The virtual Acima LeasePay Card™ makes checkout easy. The Acima browser extension powers shopping at most of our online retailers. So make sure to install it on your Chrome desktop browser. Once you choose an online store, you’ll have the option to apply up-front so you know how much you have to work with. Shop as you normally do! Find

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Does Acima have a return policy?

Each retailer has its own return policy. They'll generally accept returns within 30 to 60 days of purchase. If you decide to return an item after 60 days, you'll return it directly to Acima without penalty. Call Acima's customer service department and the company will pick up the merchandise.

Can I cancel my Acima lease?

Lease cancellation — If you no longer need or want your items, Acima does allow you to cancel your lease without penalty. But you'll have to contact customer service to process your request.

Does Acima hurt your credit?

Credit will only have a negative impact on your credit score if you have an excessive amount of credit or if you are not paying back the money as agreed. Yes, Acima does report back to credit bureaus, but this is done with your best interests at heart.

How do I return furniture to Acima?

During the first 60 days, returns are allowed at the sole discretion of the retailer, after 60 days you can return the merchandise by contacting Acima to arrange pickup.

What happens if I dont pay my Acima lease?

What happens if I don't pay Acima? Acima is a leasing company, so you can return your purchase to the company at any time without owing any additional money; however, you will be responsible for any unpaid lease charges or fees.

How do I remove a payment method from Acima?

To remove a payment method, you'll need to:Select the Profile and Settings icon in the top right-hand corner.Select Payment Methods, which is next to the credit card icon.Choose the payment you want to remove.Select Edit on the bottom of the screen.Select Delete in the bottom left-hand corner.More items...•

Can you pay off Acima early?

Borrowers choose their repayment schedule: Acima can take payments weekly, biweekly, twice monthly or monthly to coincide with the borrower's pay dates. Borrowers save money by paying off their debt early: If borrowers pay off their debt within 90 days, they'll only have to pay the original balance, plus a $10 fee.

How long does Acima credit last?

Acima lease terms are 12, 18 or 24 months, after which you'll own the merchandise free and clear. (You can also choose to pay your balance in full at any time during your lease to save on total costs – more on that later.)

Can you get an extension on Acima?

We don't extend funds to you or on your behalf. You make lease renewal payments to Acima while using the merchandise, and you can use a purchase option to own the property, or terminate the lease at any time, without penalty.

Does Acima give money?

Personal Loans: With Acima, after an easy application process, you can receive instant approval to begin your shopping experience, all without credit*. After you choose your item and make a low initial payment, you'll simply make monthly or biweekly renewal payments.

Can you pay bills with Acima?

What payment methods does Acima Credit accept? You can make online bill payments here. Or pay using doxo with credit card, debit card, Apple Pay or bank account.

Is Acima a credit card?

THE ACIMA LEASEPAY CARD™ IS A PAYMENT CARD OPERATING ON THE MASTERCARD PROCESSING NETWORK. IT IS NOT A CREDIT CARD AND NO LINE OF CREDIT IS BEING PROVIDED OR EXTENDED TO YOU.

How do I use Acima lease at Best Buy?

Once you review your lease agreement and sign, we'll purchase any eligible products you selected and lease them to you. After you get your products, you can obtain ownership by making the required payments or choosing early purchase savings. If things change, you can return the products to us.

Does progressive leasing report to credit?

No. We do not currently report to credit bureaus. Progressive Leasing provides a lease-to-own purchase program, not credit.

Can I use Acima more than once?

Ability to Stack Merchandise As we already hinted at, leasing gives you the ability to take home more items at the same time. Purchasing things like a new, name-brand TV, couch or range outright at most retailers would be a major financial decision for each individual item.

What is Acima?

Acima is an alternative way to shop for the name-brand items you want, at the stores you want, without paying cash or relying on credit. After comp...

What type of items can be leased with Acima?

All kinds! We lease merchandise for personal, family, or household use to consumers. Our merchandise categories include furniture, mattresses, appl...

Who owns the merchandise I’m leasing?

Acima owns the merchandise until you’re ready to own it. After you sign the lease agreement, Acima purchases the merchandise you picked out and lea...

When can I own my product?

If you prefer predictable payments and the flexibility of the lease, you can own it after making all lease renewal payments. If you’re ready sooner...

How is leasing different from a credit transaction?

In a credit transaction, a financial institution extends funds to you or to another on your behalf, which you can then use for a purchase. If you m...

Can I use my lease approval amount at any store?

Your approval amount can be used for eligible items at online retailers in the Acima MarketPlace and in our mobile app, as well as thousands of bri...

How do I apply with Acima?

First, you’ll need to choose a participating merchant. You can use our store locator to find store locations near you, or browse the Acima MarketPl...

Do I need a good credit score to use Acima?

While we may receive your consumer report and credit score, we look at multiple data points in order to make a final decision, and we regularly app...

What do I need to apply?

Be 18 years old or olderHave an active checking account with at least $1,000 of income per monthHave at least three months of income history with y...

How much can I get approved for by Acima?

You can be approved for eligible items valued at $300 to $4,000.

What items are eligible to lease from Acima?

Generally, you may lease durable goods from Acima that are for personal or household use and can be returned.Eligible Items IncludeFurnitureMattres...

How do I use my lease line with online retailers?

If we partner with a retailer you selected, just look for the Acima option at checkout. Get approved in the Acima mobile app or online with the ret...

What is Acima's relationship with these retailers?

We partner directly with some retailers you find here on Acima MarketPlace™ to offer a more integrated checkout experience. Once you review your le...

How will I receive my items?

When you shop online using Acima, we want you to have the same options for product delivery as any other customer. When you check out after complet...

Can I add services like installation or extended warranties?

Not at this time. These types of services are not eligible to be added to your lease agreement. You’ll need to arrange any installations, such as f...

Flexible terms that put you in control

After all scheduled payments have been made as detailed in your agreement, the merchandise is yours to keep.

Get the stuff you need from stores you know

Shop thousands of online and in-store retailers for furniture, electronics, appliances, tires, and more.

What does Acima say about payments?

Acima says your “payments are based on the value of the merchandise you select and the cost of lease services.” That means you won’t know exactly how much your financing will cost until after you apply.

How long does Acima lease?

The company offers lease terms of 12, 18 and 24 months, with a couple of early purchase options. 90-day early purchase — If you choose this option, Acima says you’ll pay the “Acima cash price” for ...

How to apply for Acima credit?

How to apply for Acima financing. There are three ways to apply with Acima Credit: online, on your mobile device or in a partner store. Acima says it will issue you an immediate credit decision once you complete a brief online or mobile application. To apply, you’ll need to provide the following:

Does Acima have a lease to own?

Acima offers lease-to-own financing on a variety of merchandise, including furniture, auto parts, appliances and electronics. And you may be approved even with no credit. But Acima isn’t upfront about the total costs of leasing, and you may pay a good deal more than you originally thought you would if you don’t pay it off within the first 90 days.

Does Acima look at credit score?

While some lenders look primarily at your credit scores when deciding whether to approve you for financing, Acima considers other factors. Your income history, monthly income, checking account and checking account activity will all be evaluated when you apply.

Which is better, affirm or avant?

Avant personal loan: If you’d like more time to pay off your merchandise, an Avant personal loan may be a better option since it offers longer loan repayment terms. Affirm personal loan: Since some retailers that partner with Affirm offer no-interest loans, an Affirm personal loan may be a more affordable option.

Install our Chrome extension

The Acima browser extension powers shopping at most of our online retailers. So make sure to install it on your Chrome desktop browser.

Choose an online retailer

Once you choose an online store, you’ll have the option to apply up-front so you know how much you have to work with.

Complete your lease agreement

Apply (if you haven’t already done so), sign your agreement, and setup an initial payment.

Pay for your items with Acima

Use the card number and billing address on the virtual Acima LeasePay Card™ powered by Mastercard® to complete the payment transaction during store checkout.

Get your stuff and pay as you go

Your selected retailer will ship the items out. You’ll then have the option to lease until you own it, purchase early at a discount, or return it with no penalty if it doesn't meet your needs.

What items are eligible to lease from Acima?

Generally, you may lease durable goods from Acima that are for personal or household use and can be returned.

How do I use my lease line with online retailers?

If we partner with a retailer you selected, just look for the Acima option at checkout. Get approved in the Acima mobile app or online with the retailer of your choice in our store locator, and shop at any of the retailers featured on Acima MarketPlace™.

What is Acima financing?

Acima is a financing solution if you’re looking to buy appliances, mattresses, car tires, and other retail purchases. This lease-purchase option (or rental purchase) is an alternative to using a credit card or getting a personal loan.

How old do you have to be to get Acima?

Along with earning at least $1,000 a month and having three month’s of income history, you must be at least 18 years or older to qualify for Acima. You’ll need a Social Security number or an individual taxpayer identification number (ITIN). And you’ll need a government-issued photo ID.

How long do you have to have an active checking account to apply for Acima?

Getting approved for Acima also requires an active checking account. You must have the account for at least 90 days prior to submitting an application. The checking account must be in good standing, too. This means no non-sufficient fund fees, excessive overdrafts, or negative balances.

Is Acima a good credit card?

These credit cards are easier to get without prior credit history or bad credit. Similarly, Acima might not be the best choice if you have good credit.

Does Acima build credit?

Build credit. Another perk of Acima is that it’s useful for building a credit history. The company will report your payments to Experian, which is one of the major credit reporting agencies. Timely payments add positive activity to your credit report. This can help you establish credit and build a better credit score.

Does Acima own the merchandise?

Technically, Acima still owns the merchandise. So you’ll make your lease payments directly to Acima. Once you’ve paid off the lease, you’ll own the merchandise outright. It’s important to note, you can only use Acima with their participating merchants.

Do you have to pay sales tax on Acima credit?

You will not pay an application fee when applying for Acima credit. But your total lease payments do include the Acima cash price for a particular merchandise, and the cost of the lease service. Depending on where you live, you’re also required to pay sales tax on each rental payment.

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Summary

If you can’t afford to pay for something outright or you’re not sure you’ll want to keep a purchase for the long haul, Acima’s rent-to-own financing plans could be worth considering.

What is Acima?

Acima is a financing company that provides lease-to-own programs at a wide array of online and brick-and-mortar retailers. As an alternative to credit cards and conventional lenders, Acima offers eligible customers flexible payment plans and leasing options.

How Acima works

Unlike some other pay-over-time services, using Acima isn’t as simple as clicking a box at checkout.

Pros and cons of paying with Acima

If you elect to make all of your payments for the life of your Acima lease, you could end up paying about twice what you would have paid in cash by the time you’re done, making this a potentially pricey way to shop. That said, Acima can be a good option for people with bad or no credit and who need to purchase something now.

Tips for maximizing Acima

If you decide to take advantage of Acima’s lease-payment program, keep the following tips in mind to make the most of your approval.

Final thoughts

Acima and other rent-to-own financing companies like it can fulfill the needs of a certain subset of shoppers. However, consumer advocates have long warned against the darker side of the rent-to-own business model.

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