All returned or exchanged items must be:
- Returned within 30 Days (14 Days for Pre-Owned Items).
- In new condition.
- In their original packaging.
- Must include all packing material, blank warranty cards, manuals, and accessories.
- Ship via insured ground service (USPS or UPS) with a tracking number. Return shipping charges are the responsibility of the customer. ...
Full Answer
How do I get a refund for my jomashop order?
The cost of shipping will be deducted from your total refund. You can request an RMA (Return Merchandise Authorization) number by going to the Return Center or by calling Jomashop.com. Some items on Jomashop.com may be considered special items and may have a limited return policy (please see the Special Orders section below).
What is jomashop's restocking policy for items under $4K?
Items under $4,000 USD do not have a restocking fee. Select items sold on Jomashop.com may be considered a "Special Order" and subject to a limited return policy. A "Special Order" may be:
Can I change the shipping address on a jomashop order?
Note: Orders placed through any company other than Jomashop.com cannot be altered. For example, shipping address changes can only be changed for orders placed directly through Jomashop.com.
How do I track my jomashop order?
You will receive an order confirmation via email after placing an order. If there are any discrepancies with your order, please contact Jomashop.com as soon as possible to correct the issue. When the order ships, a shipment tracking number will be provided to the customer via email. To track your package, please refer to the Order Status Page.
Does Jomashop have free returns?
If you are not satisfied with your purchase, you may exchange or return it for a refund within 30 days from shipping from our warehouse (excluding shipping and handling charges) Note: you may exchange or return it for a refund within 14 days from delivery for Pre-Owned items.
How do I cancel an order on Jomashop?
If you would like to attempt to modify or cancel your order, please call us at (877) 834-1434. Please have your order number ready. Alternatively, you can request an order change/cancellation through our Live Chat or the Customer Service center.
Who owns Jomashop?
owner Marvin SternbergFounded in 1987 by owner Marvin Sternberg, Jomashop began as a mail order retailer, advertising a range of watches, fine china, luxury crystal and high-end pens in publications like Southern Living and New York Magazine.
Where is Jomashop located?
Brooklyn, New YorkWhere is Jomashop 's headquarters? Jomashop is located in Brooklyn, New York, United States .
How long do JomaShop orders take?
Delivery time via Ground can range from 1 to 6 business days. Please view the provided map for transit time estimation. All items are shipped insured. Note that air and ground shipping times are measured in business days.
How long does standard shipping from JomaShop take?
Jomashop delivers to all parts of the United States and offers standard free shipping for all orders that are over $100. Standard shipping takes one to six days, but you can pay extra for express shipping.
How good is JomaShop?
JomaShop has a consumer rating of 4.66 stars from 8,822 reviews indicating that most customers are generally satisfied with their purchases. Consumers satisfied with JomaShop most frequently mention customer service, order number and great price. JomaShop ranks 1st among Watch sites.
How To Handle Jomashop Returns
The first step you need to take is to obtain a Return Merchandise Authorization (RMA) number. Do that by going to the Return Center and following the steps for the number request. Keep in mind that receiving it doesn’t guarantee that your return will be accepted.
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How long is the warranty on Jomashop watches?
Jomashop has a 1–5 year warranty for all of their watches (depending on the brand). This does not include things such as everyday wear and tear, alterations, or water damage. Essentially, it covers manufacturing defects such as inaccurate time-telling.
How many brands does Jomashop carry?
The company carries over 650 popular brands and 75,000 different items. They guarantee affordable prices for an expansive selection of accessories. Along with necklaces and sunglasses, Jomashop also offers handbags, shoes, clothing, beauty products, and more. Jomashop’s goal is to be a credible and transparent business.
What is Jomashop?
Jomashop is one of the leading online fashion retailers for accessories. They offer competitive prices for their range of men and women’s products, sourced from over 650 top fashion brands . The company has been featured in Business Insider, Men’s Journal, Insider, Town & Country, USA Today, Ask Men, The Manual, and many other publications.