- Free Drops & Spills warranty on all purchases during active membership
- Free 2 day Guaranteed Delivery on VIP360 items
- 60 day return policy
- Monthly Contests
- Free returns online and in store
- Exclusive VIP360 customer service at VIP360@adorama.com or by Dialing 212.741.0052
Full Answer
How do I return an Adorama product?
To ensure everything is in order, don’t hesitate to contact Adorama and ask for help. At Adorama, you can return all products in less than 30 days of the purchase, except:
Where do I Send my Adorama order?
Once you’ve completed all the steps, send the parcel to: Adorama c/o Order Processing 3 Slater Drive Elizabeth, NJ 07206 For international returns, mark the items as VENDOR RETURN to skip duties and customs.
Why buy vip360 from Adorama?
Buy one of the thousands of VIP360 products at Adorama, and it will be delivered within 2 business days. Exclusions apply. Buy with confidence. As a member, you get 60 days to return VIP360 products and return shipping is FREE, too. Worry less about accidental drops & spills.
How long does Adorama take to ship?
For just $49.99/year your order of qualifying Adorama products will arrive at your door in 2 business days or less. All additional shipping options are still available in case you need it faster or want to pick it up in our store. Thousands more products ship free when they’re in the shopping cart with a VIP360 product.
Can I return camera to adorama?
At Adorama, we want you to be completely satisfied with all of your purchases, both new and used! That's why we let you return most used equipment within 30 days of purchase, no questions asked!
Is adorama good with returns?
We believe that in order to have the best possible online shopping experience, our customers should be 100% satisfied with their purchase. So, if you're not happy with your purchase for any reason, just go through our easy self-service return process.
Is Adorama Camera trustworthy?
Overview. Adorama has a consumer rating of 3.91 stars from 467 reviews indicating that most customers are generally satisfied with their purchases. Consumers satisfied with Adorama most frequently mention next day, great prices and camera bag. Adorama ranks 7th among Photography Equipment sites.
Does adorama have a warranty?
Adorama's warranty provides coverage for defects in manufacturing only, and expressly excludes coverage for excessive wear and tear and/or physical/accidental abuse, loss and theft. The warranty is valid only at Adorama Camera.
Does adorama pay for return shipping?
Adorama Oversize Return Policy Return shipping costs are your responsibility. If you refuse the purchase once delivered to your home, the return shipping fees will be deducted from your refund. If you're returning an oversize item shipped directly from the manufacturer, you'll need to return it to their location.
What is B&H return policy?
If you are dissatisfied with a Used equipment purchase for any reason, you may return your merchandise to B&H within 30 days of the purchase date (after receiving an RMA), subject to the conditions and exclusions below: All returned merchandise must be in the same condition as sold, with all included accessories.
Is adorama GREY market?
Because there is no factory-authorized middleman, there is no manufacturer's warranty. However, "Grey Market" products purchased from Adorama are warrantied by Adorama Camera and are returned to Adorama Camera for any warranty repair.
What happened to adorama?
In 2020, AdoramaPix rebranded as Printique. Adorama initially offered in-store workshops to help educate and share content with other members of the photography community. the company moved their educational efforts online by establishing the Adorama Academy (now known as the award-winning Adorama Learning Center).
Are B&H and Adorama the same company?
Adorama is owned by the same people that own B&H: Nikon FX SLR (DF, D1-D5, D600-D850) Talk Forum: Digital Photography Review.
Does Adorama sell new items?
We do not sell used items as new, but if a unit was returned absolutely and completely unopened - eg because 2 were ordered in error, then yes, the chances are we would. Opened items, however, are sold as 'open box'.
Does Adorama have personal shoppers?
Orders can also be placed via our inbound and outbound sales team and Adorama personal shoppers.
Is Adorama tax free?
Post #635120. Adorama is not 'charging' sales tax. A new law came in March 1st which enables States to require retailers to 'collect' tax on their behalf. So the percentage tax you will pay is the one charged by the State to which your goods are shipped - presumably your home address.
Can you return laptop to adorama?
I called Adorama customer support again. They said what they can do is have me return the laptop, and if the technician finds that there are no defects, I will be charged a restocking fee. They asked for a case number again, and if I can not get a case number, a name of the representative they can reference.
Does adorama ship to India?
Do you ship internationally? Yes, Adorama ships throughout the U.S., Canada and to over 200 countries worldwide.
How long does it take to return an Adorama product?
All About the Adorama Return Policy. You can return products to Adorama for any reason within 30 days of purchase for a full refund, minus the shipping charges. To qualify for a return, products must be: With all manufacturer’s materials and accessories, including booklets, packing inserts, and warranty cards.
How to return items on Adorama?
You can start the self-return process online as a registered or non-registered user. To initiate a return as a registered user, you should: Log in to your Adorama account. Go to your Orders page. Navigate to the item (s) you wish to send back. Click on Return Items from the menu on the right.
How long do you have to return Adorama?
If you bought a pre-loved item from Adorama that failed to live up to your expectations, you can return it within 30 days of purchase. To do so, you have to:
Can you return Adorama oversize?
Oversize Adorama products are subject to the standard return requirements . Return shipping costs are your responsibility. If you refuse the purchase once delivered to your home, the return shipping fees will be deducted from your refund.
How long does it take to return Adorama?
Adorama offers a 30-day return policy during which you can return most items for a full money-back refund, excluding any shipping charges. Of course, returned items must be brand new and in their original packaging with all accessories, booklets, packing inserts, and so forth accounted for as well.
What time does Adorama open?
If you visit the Adorama store, the hours are Sunday 9:30 am to 5:00 pm. Monday through Thursday, the store is open 9:00 am to 8:00 pm. Fridays the store opens at 9:00 am and closes at 2:00 pm. Adorama is closed on Saturdays. If it’s customer service you’re after, call 1-800-815-0702 Monday through Thursday 9:00 am to 7:30 pm or on Fridays ...
How long has Adorama been in business?
Adorama has been in business for 35 years and counting, and have established themselves as one of the go-to stores for photographers the world over. By and large, photographers trust Adorama, and all indications are that most photographers will continue to use Adorama for their gear needs for many more years to come.
What is an adorama?
Adorama Cameras, Lenses, & Other Gear. Adorama has an inventory of thousands of cameras, lenses, and other photography accessories. Carrying major brands like Nikon, Canon, Sony, Olympus, Panasonic, and others, you can find virtually any type of camera you want and lenses to go with it. But as their slogan says, ...
Where is Adorama located?
Though perhaps best known as a massive online retailer, Adorama operates a flagship store in New York City. Located at 42 W 18th Street New York, the store is a full-service destination for shoppers looking for photography gear, video gear, and other electronics. In fact, you can pick up a new DSLR or mirrorless camera, a couple of lenses, ...
Does Adorama have coupons?
You can increase your savings by keeping an eye out for an Adorama photo coupon (and coupons on other gear, for that matter. Adorama makes it easy to get coupons with a dedicated page on their website with current coupons there for the taking.
Is Adorama good for photography?
Adorama Review. If you’re in the market for new photography gear, chances are you’ll include Adorama on your short list of places to find what you need. It makes sense, too. For more than three decades, Adorama has been one of the top go-to establishments for photographers to get their gear. It’s built a solid reputation for having an excellent ...
How long does it take to return a VIP360?
60-Day Return Policy. Return shipping is also free. For a Free Shipping label please email us at VIP360@adorama.com or call us 1-800-811-4001. You may return eligible VIP360 merchandise for a full money-back refund within the first 60 days of purchase.
How much is VIP360?
Membership to the VIP360 Program is available for purchase for $49.99 for the duration of one year. The Program is void where prohibited by law. VIP360 is available for $49.99 for one year. Taxes may apply on the VIP360 membership fee.
How to contact VIP360?
A team of customer service representatives is dedicated exclusively to VIP360 members. To reach them, email VIP360@adorama.com or call 1-800-811-4001. 1-Year “Drops & Spills” Protection. We want your order to be worry-free!
How old do you have to be to get a VIP360 account?
are eligible for membership but may be excluded from certain promotions. You must be age 18 years or older and a legal resident of the United States to be eligible.
