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gamestop return policy

by Effie Funk Published 2 years ago Updated 1 year ago
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GameStop Returns and exchanges for in-store purchases are subject to the following guidelines:

  • A receipt is required for all returns and exchanges.
  • Unopened new merchandise (except tablets) = full refund within 30 days of purchase.
  • Opened new merchandise (including tablets) = identical exchange within 30 days of purchase.
  • New accessories (opened or unopened) = full refund within 30 days of purchase.

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Full Answer

Does GameStop have tax?

You can click the graphic below for the historical numbers, but it shows that GameStop had US$95.0m of debt in July 2021, down from US$472.2m, one year before. But on the other hand it also has US$3.44b in cash, leading to a US$3.35b net cash position. How Healthy Is GameStop's Balance Sheet?

How to outsmart GameStop return policy?

GameStop Return Policy. We value our customers and are committed to providing quality support when things don’t go as planned. You have 30 days from your in-store purchase or receipt of shipment to exchange or return, unless noted in our exceptions. You can return most items in-store, online or by calling our customer service at 1-800-883-8895.

Does GameStop accept returns?

Yes—GameStop still accepts returns and trade-ins of merchandise on a limited basis. The primary change to the policy is that only credit or credit card-based purchases are eligible for return at the moment. GameStop has also implemented a range of protective measures to ensure customers can purchase, return, and exchange products safely.

How does GameStop return policy work?

To return an item you ordered:

  • Go to the Online Returns Centre.
  • Choose items to return.
  • Choose how to resolve your return.
  • Select how to send your item back.
  • Locate your return label (if applicable).
  • Add your return label (if applicable) and package your items for return.

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What is GameStop's return policy?

You have 30 days from your in-store purchase or receipt of shipment to exchange or return, unless noted in our exceptions. You can return most items in-store, online or by calling our customer service at 1-800-883-8895. To process your return, please provide your in-store receipt or GameStop.com order number.

Can I return an opened item to GameStop?

A receipt is required for all returns and exchanges. Unopened new merchandise (except tablets) = full refund within 30 days of purchase. Opened new merchandise (including tablets) = identical exchange within 30 days of purchase. New accessories (opened or unopened) = full refund within 30 days of purchase.

Can you return items to any GameStop?

You can either return your purchase to any GameStop location, or you can send it back using the return shipping label that came with your order. Be aware that all of the above info pertains to both online and in-store purchase. Namely, you NEED your receipt or packing slip to be eligible for a return.

Can I return a game to GameStop if I dont like it?

News: GameStop to Launch "Guaranteed to Love it" program. If you return the game within 48 hours of the game's launch you get your money back in the form of Trade-in Credit. First game is Days Gone. If you hate it, bring it back with 48 hours and get $59.99 in trade-in credit.

How long does a GameStop refund take?

It takes between three to five business days for a GameStop refund to show up in your bank account. If the refund is over $150, it will take up to 14 days for GameStop to mail you the check, no matter whether you use mail or go to the store to return the items and request a refund.

Do you need an ID to return games at GameStop?

The products you wish to return must be: Items must be returned with the original receipt, and a government-issued photo ID may also be requested. GameStop reserves the right to refuse a return and requires that the item is sent to the manufacturer.

Can you buy a PS5 in store at GameStop?

GameStop has confirmed that it will be selling PlayStation 5 consoles in stores this Saturday, May 28. It's the retailer's first PS5 in-store sale event in over a month, following what has been a dry month for restocks of Sony's console in the US.

Can you return part of a GameStop bundle?

Conversation. 🚨🚨🚨 GameStop Bundle return🚨🚨🚨 they will do FULL refund on your card for items in the bundle that you don't want but you have to have the return. Label that came in your shipping box.

Can you return parts of a GameStop bundle?

Conversation. 🚨🚨🚨 GameStop Bundle return🚨🚨🚨 they will do FULL refund on your card for items in the bundle that you don't want but you have to have the return. Label that came in your shipping box.

Can you return opened games to Walmart?

Conclusion. According to Walmart's return policy, customers are able to return unopened video games for a refund within 90 days of the purchase date. If a customer tries to return a video game that has been opened, the store will only offer an exchange for the same title.

How does GameStop game warranty work?

Peace of mind - Sleep better knowing that your gaming products can receive a one-time replacement for normal wear and tear issues. Hassle-free Replacement - Same day in-store replacement gets you back into the game quickly or send it back to us for an exchange.

Can you return an opened Oculus Quest 2?

You can only process a return if it is within 60 days of receiving your order. After your device has been received for a return, it will be inspected before you will be able to get a refund. Items like the oculus quest 2 are available for a refund if you apply for a refund within 14 days of receiving your order.

What is Gamestop's Return Policy

You can return your products in exchange for a refund providing the item is returned within 30 days from the date of purchase.

What is Gamestop's return policy on Controllers

You have 30 days to exchange or return your controllers after making a purchase in-store or receiving a shipment.

Does Gamestop have a 30 day return policy?

Yes Gamestop have a 30 day return policy, meaning you need to return your item within 30 days of purchasing to receive a refund.

Can I return an item to GameStop without a receipt?

No, under no circumstance will Gamestop accept a return without a receipt.

How long does GameStop take to return?

GameStop return policy allows you a return period of 30 days for most of its items sold. If you have not opened the product and are not completely satisfied with your purchase, you can return the item to get a refund for the paid amount or exchange it. Just remember to keep the receipt safe because, without it, the return is impossible.

How long does it take for GameStop to refund?

For in-store returns, GameStop would refund the amount immediately, whereas, for online returns, it will take around 10 days to complete the whole process.

How to contact GameStop customer care?

In both cases, it is advisable to get the approval of the GameStop customer care representatives. You can call them at 1-800-883-8895 or email them here. Below steps explain how to proceed with both the processes to ensure hassle-free returns.

Is GameStop strict on returns?

To enhance your gaming experience and avoid misuse of the return policy, the company has clearly laid down its terms and conditions, including return period and processes. Compared to other retailers, GameStop return policy is quite strict. Read on to find how and what you can do as a consumer to ensure smooth returns.

Can you return a game if you are unqualified?

Remember: Your return should be eligible. In the case of unqualified returns, you will not get the game or your money back. Therefore, it is always better to check with customer care regarding eligibility. The shipping charges would have to be paid by you.

Can you return a GameStop item?

If you want to return an item you purchased after applying a discount/promotional code/offer, you’ll get a refund after deducting the discount you applied. The discount won’t be given back.

How Long Do I Have to Return My Item?

For most eligible items, GameStop will grant refunds up to 30 days after purchase. According to GameStop’s website, all electronics must be returned within 30 days of in-store purchase, or for online purchases, within 30 days of receipt of shipment. Pre-owned items have only 7 days.

Gamestop return policy on open box

Only defective products will be refunded if they are opened. If you are trying to return a product for any reason other than faultiness, for example, if you have changed your mind or you bought the wrong item accidentally, it cannot be opened. GameStop retains discretion regarding defects.

What is a Defective Product?

A defective product is one that is either broken, not fully functioning, or has not performed to expected standard. FindLaw.com describes 3 main types of defects in products. Firstly, a defect in design produces failures and faults in a product that stem from the design of the product.

How do I Return an Item I Bought Online?

GameStop accepts refunds for online orders, but the items must be shipped back within 30 days of the original receipt of shipment. GameStop make the process easy with their online portal. Most importantly, you will need to ship all items back to the address that the parcel originated from.

Can I return an item to Gamestop without a receipt?

GameStop won’t grant any refunds that aren’t provided with a receipt. If you bought the product online, you must provide the GameStop.com order number. In some cases, GameStop may allow refunds that utilise a different proof of purchase, such as a bank statement.

How Is the Refund Paid?

You can choose exactly how you receive the money for your refund. Most commonly, the refund will be paid directly back into the account that purchased the original product. However, you can choose a different bank account, be paid in cash, a store credit, or even exchange for a new product.

What If My Refund Is Not Accepted?

GameStop has the legal authority to refuse refunds, but it is exposed to legal challenge. If you believe you refund should have been granted, and it wasn’t, you have the legal right to challenge their decision.

Does GameStop Accept Returns During the Coronavirus Pandemic?

Yes—GameStop still accepts returns and trade-ins of merchandise on a limited basis. The primary change to the policy is that only credit or credit card-based purchases are eligible for return at the moment.

What Types of Returns Are Prohibited During the Coronavirus Pandemic?

To limit the risk of transmission, GameStop has temporarily suspended return eligibility for items purchased with the following:

What Is the Accepted Timeline for GameStop Returns?

How long you have to return an item purchased from GameStop depends on the type of merchandise:

How To Return Products to GameStop

GameStop offers two ways to return merchandise respecting the predetermined timeframes:

DoNotPay Will Handle Your GameStop Return for You

If you’re sick and tired of reading through GameStop’s numerous terms and conditions—don’t worry because there’s a simple alternative available to you. DoNotPay will manage the process from end to end.

Complete All Tasks From the Comfort of Your Home

As soon as you subscribe to our versatile app, you’ll be able to do all of the following without leaving your home:

What are points?

Points are the currency of the PowerUp Rewards program. Pros get 10,000 points just for enrolling or renewing and can earn 20 points per dollar on almost everything they buy. Pros can redeem points for coupons. For example, Pros can redeem 5,000 points for a $5 off one single item coupon.

How do I manage my Pro subscription preferences?

You can manage your Pro subscription at GameStop.com, call 1-800-883-8895, or email SUBSCRIPTIONHELP@GAMESTOP.COM.

How do I earn points?

You can earn points on almost everything you buy at GameStop. As a PowerUp Rewards Member, you’ll provide your account number (usually able to look up with your phone #) at time of purchase in store, or sign into your PowerUp Rewards account when making a purchase online at GameStop.com.

Where can I use my points and what can I redeem them for?

Visit the Rewards Center within the My Account section online to redeem points for coupons you can use in-store or online. You may also talk to a store associate when at a GameStop store. You can redeem points for many things, including redeeming as little as 5,000 points for a $5 Reward Certificate.

How long does it take for points to post to my account?

Points will post to a Member’s account within approximately 24-48 hours from the time of purchase.

Do my points expire?

PowerUp Rewards points are valid for one year from date of posting to the Member's Account, provided the Member remains active in the Program. "Active" is defined as making at least one purchase or trade in every 12-month period.

How do I get access to console sales?

Follow GameStop on Twitter (@GameStop) and check your email to know when Pros get exclusive access to the newest consoles. Pro tip: it can take up to 24 hours for your exclusive Pro benefits to kick in, so be sure to go Pro now so you never miss an exclusive offer.

I love anti-mask boycotters

First guests of today drive up 5 minutes after open, they look to be a husband and wife in their 50s. No masks, of course. The woman looks at the sign staying masks are required then opens the door and starts to step in.

Quitting after being told I don't need higher pay but just more hours

After posting a question to this sub and reading all the awesome responses. I decided I will attempt to ask for a raise on one of my days off since I went in to pick up a pre-order, it went something like this.

Why are we open so late?

I know this is a topic that gets posted here a lot. But seriously, I have had only one customer come in since 6. I’m sorry but that $10 eShop card is not worth staying open until 9.

Should SGAs be paid more?

I'm only asking this because it seems like all the responsibility we are given but with none of the benefits. I also want to see how other SGAs feel about this topic. Even before covid pay was crap but now it seems even worse with most places around where I live offering $14+ for the retail positions but not Gamestop.

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Introduction

Gamestop Return Policy Guide

  • For purchased electronics, GameStop has a variety of return procedures. All refunds must be returned within 30 days of the purchase date, with a receipt or Gamestop.com order number. GameStop return policy allows you a return period of 30 days for most of its items sold. If you have not opened the product and are not completely satisfied with your ...
See more on returnpolicyguide.com

Returns by Type of Product

  • The return policy differs based on In all cases, the receipt is Mandatory. No receipt means no returns! Also, for GameStop, games for which shrink wrap is removed are considered to be opened.
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Gamestop Return Process

  • You can return the products bought online both in-store or via mail. To return your products to GameStop, you just have to provide the receipt and the product in an unopened condition. You can return the items both in the store or online. In both cases, it is advisable to get the approval of the GameStop customer care representatives. You can call them at 1-800-883-8895 or email them h…
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Gamestop Refunds – Gamestop Refund Policy

  • Refunds would be made in the original mode of payment. For in-store returns, GameStop would refund the amount immediately, whereas, for online returns, it will take around 10 days to complete the whole process. An exception to Payment Mode: In case the purchase amount was higher than $150, you would get a check from GameStop Corporate within 14 working days fro…
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Defective Or Damaged Goods

  • What if you received a defective item from the company itself, without any fault of yours? Don’t worry, you are covered in the return policy. Just inform the customer care within 30 days of the purchase, and the company would exchange it for an identical item. Any shipping costs incurred by you would also be subject to reimbursement. In case you have crossed the 30-day timeline, th…
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Promotional Discounts and Returns

  • GameStop regularly launches promotional discounts and offers. If you want to return an item you purchased after applying a discount/promotional code/offer, you’ll get a refund after deducting the discount you applied. The discount won’t be given back. Also, if it was a bundled purchase, you would be better off returning the entire order.
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FAQs

  • Can GameStop cancel my return?
    If The Company Feels You Are Misusing The Return Policy, You Can Be Denied Returns Or, In The Worst-Case Scenario, Even Ban You From Future Returns.
  • What is a Pre-owned Guarantee?
    All the items bought by GameStop are checked and comes with a guarantee. In case you are dissatisfied, you can return it within 7 days or exchange within 30 days.
See more on returnpolicyguide.com

Conclusion

  • Do you know that there are more than 55 million GameStop PowerUp Rewards members? Also, it owns the EB Games, a magazine (Game Informer), a video game website (Kongregate), and a prepaid cellphone company. Check these out too – Dick’s Sporting Goods, Best Buy, andAmazon Return Policy. Don’t let your unused game lie on your table, request a return before 30 days. If yo…
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