- 1-Year (Adorama Protect logo) accidental damage protection
- Free 2-Day Shipping
- 60 day return policy with free return shipping
- First dibs on our best deals, discounts, and sponsored events
- Exclusive VIP360 dedicated customer service at VIP360@adorama.com or by Dialing 212.741.0052 Dedicated Customer Service
Full Answer
How long does it take to get a refund from Adorama?
Please allow 8 business days from when we receive your return to process your refund. You will be notified by email once your return is processed. Adorama reserves the right to refuse return, refund and/or charge a restocking fee for any product that doesn’t comply with the above mentioned requirements.
Can I return an oversize item to Adorama?
If you’re returning an oversize item shipped directly from the manufacturer, you’ll need to return it to their location. To ensure everything is in order, don’t hesitate to contact Adorama and ask for help. At Adorama, you can return all products in less than 30 days of the purchase, except:
What time does Adorama open & close?
If you visit the Adorama store, the hours are Sunday 9:30 am to 5:00 pm. Monday through Thursday, the store is open 9:00 am to 8:00 pm. Fridays the store opens at 9:00 am and closes at 2:00 pm. Adorama is closed on Saturdays.
Is Adorama a good company?
Adorama has generally good reviews, with 64% of reviews on Trustpilot giving the company an “Excellent” rating of five out of five stars and another 10% giving them a “Great” rating of four out of five stars. Concerningly, there are many one-star reviews for Adorama on Trustpilot - 17% of their reviews, in fact.
Does adorama allow returns?
For the first 30 days after your purchase you may return merchandise for a full money back refund, excluding any shipping charges.
Does adorama have free return shipping?
Free 60 Day Returns Returned or exchanged products must be in brand new, mint condition, and have all original manufacturer's packaging, materials, and accessories, including instruction booklets, packing inserts, and blank warranty cards. Used Items are excluded.
Does adorama sell returned items as new?
We do not sell used items as new, but if a unit was returned absolutely and completely unopened - eg because 2 were ordered in error, then yes, the chances are we would. Opened items, however, are sold as 'open box'.
Is adorama a trustworthy seller?
Adorama has a consumer rating of 3.91 stars from 467 reviews indicating that most customers are generally satisfied with their purchases. Consumers satisfied with Adorama most frequently mention next day, great prices and camera bag. Adorama ranks 7th among Photography Equipment sites.
How do I return something on Adorama?
To return used equipment to Adorama:Please download and fill out the Return Merchandise Form and include it with the merchandise, along with a copy of the original invoice. ... Used equipment must be returned within 30 days of purchase.More items...
Who is the owner of adorama?
Eugene MendlowitsAdoramaTypePrivateFounderMendel MendlowitsHeadquartersNew York City, New York, United StatesKey peopleEugene Mendlowits (Chairman/Owner) Michael Amkreutz (CEO)ProductsCameras, video, film, audio, computers, electronics.4 more rows
Does adorama offer warranty?
Adorama's warranty provides coverage for defects in manufacturing only, and expressly excludes coverage for excessive wear and tear and/or physical/accidental abuse, loss and theft.
Does adorama ship to India?
Do you ship internationally? Yes, Adorama ships throughout the U.S., Canada and to over 200 countries worldwide.
Is adorama trustworthy 2021?
“DO NOT PURCHASE FROM ADORAMA, POOR CSR,SHIPPING, SCAM!!!
Is adorama an authorized Apple reseller?
Adorama is an Apple Authorized Reseller, so you can trust that you're getting authentic products backed by Apple.
Does adorama charge tax?
Yes, this is how it works. We collect sales tax for orders that are shipping to a state that require us to do so.
What is adorama VIP360?
VIP360 provides you with a 1-year Adorama Protect powered by Extend Protection Plan, including accidental damage.
Does adorama collect sales tax?
We collect sales tax for orders that are shipping to a state that require us to do so.
Does adorama offer warranty?
Adorama's warranty provides coverage for defects in manufacturing only, and expressly excludes coverage for excessive wear and tear and/or physical/accidental abuse, loss and theft.
Does adorama ship on weekends?
All deliveries are to the threshold of your location during standard business hours Monday through Friday. White glove, inside delivery, evening, early morning, or weekend deliveries are sometimes able to be scheduled with the carrier for an additional cost.
How long does it take to return an Adorama product?
All About the Adorama Return Policy. You can return products to Adorama for any reason within 30 days of purchase for a full refund, minus the shipping charges. To qualify for a return, products must be: With all manufacturer’s materials and accessories, including booklets, packing inserts, and warranty cards.
How to return items on Adorama?
You can start the self-return process online as a registered or non-registered user. To initiate a return as a registered user, you should: Log in to your Adorama account. Go to your Orders page. Navigate to the item (s) you wish to send back. Click on Return Items from the menu on the right.
How long do you have to return Adorama?
If you bought a pre-loved item from Adorama that failed to live up to your expectations, you can return it within 30 days of purchase. To do so, you have to:
Can you return Adorama oversize?
Oversize Adorama products are subject to the standard return requirements . Return shipping costs are your responsibility. If you refuse the purchase once delivered to your home, the return shipping fees will be deducted from your refund.
How long does it take to return a Vip360?
Free 60 Day Returns. You may return eligible VIP360 merchandise for a full money-back refund within the first 60 days of purchase. For a Free Shipping label please email us at VIP360@adorama.com or call us 212.741.0052.
What is a vip360?
VIP360 is the $49.99 paid loyalty program. As a VIP360 member, your loyalty for shopping with Adorama is rewarded. Get access to exclusive benefits, specials, contests & more! Free Drops & Spills warranty on all purchases during active membership. Free 2 day Guaranteed Delivery on VIP360 items.
How to tell if your TV box is damaged?
A broken or damaged outer box is a first sign that your TV may have been damaged in transit. Open the box immediately and inspect your TV. If the TV is damaged, have the driver note it on the delivery document and contact us immediately to report the damage and file a claim.
How much is VIP360?
Membership to the VIP360 Program is available for purchase for $49.99 for the duration of one year. The Program is void where prohibited by law. VIP360 is available for $49.99 for one year. The program will automatically renew after one year unless canceled on the account management page.
How old do you have to be to be a vip?
You must be age 18 years or older and a legal resident of the United States to be eligible. By submitting an application for the VIP or VIP360 Program, you agree to be bound by these terms and conditions. No purchase is necessary to become a VIP member.
How old do you have to be to get a VIP360 account?
are eligible for membership but may be excluded from certain promotions. You must be age 18 years or older and a legal resident of the United States to be eligible.
What time does Adorama open?
If you visit the Adorama store, the hours are Sunday 9:30 am to 5:00 pm. Monday through Thursday, the store is open 9:00 am to 8:00 pm. Fridays the store opens at 9:00 am and closes at 2:00 pm. Adorama is closed on Saturdays. If it’s customer service you’re after, call 1-800-815-0702 Monday through Thursday 9:00 am to 7:30 pm or on Fridays ...
How long has Adorama been in business?
Adorama has been in business for 35 years and counting, and have established themselves as one of the go-to stores for photographers the world over. By and large, photographers trust Adorama, and all indications are that most photographers will continue to use Adorama for their gear needs for many more years to come.
What is an adorama?
Adorama Cameras, Lenses, & Other Gear. Adorama has an inventory of thousands of cameras, lenses, and other photography accessories. Carrying major brands like Nikon, Canon, Sony, Olympus, Panasonic, and others, you can find virtually any type of camera you want and lenses to go with it. But as their slogan says, ...
Where is Adorama located?
Though perhaps best known as a massive online retailer, Adorama operates a flagship store in New York City. Located at 42 W 18th Street New York, the store is a full-service destination for shoppers looking for photography gear, video gear, and other electronics. In fact, you can pick up a new DSLR or mirrorless camera, a couple of lenses, ...
How long does it take to return Adorama?
Adorama offers a 30-day return policy during which you can return most items for a full money-back refund, excluding any shipping charges. Of course, returned items must be brand new and in their original packaging with all accessories, booklets, packing inserts, and so forth accounted for as well.
Does Adorama cover shipping?
If you purchase an item and you receive it in defective condition (or if it’s the wrong item entirely), you can fill out an online return request and Adorama will resolve the issue, and they’ll cover shipping provided you inform them of the problem before shipping it back.
Does Adorama have coupons?
You can increase your savings by keeping an eye out for an Adorama photo coupon (and coupons on other gear, for that matter. Adorama makes it easy to get coupons with a dedicated page on their website with current coupons there for the taking.