- There is a 30 day return policy on unused MoMA and Vans Era Sneakers.
- Select items that are Online Only will note on the product page: This special order item is final sale and non-returnable.
- Custom or personalized items are not returnable, unless damaged or defective.
Full Answer
What is the return policy for MoMA and Vans Era sneakers?
MoMA and Vans Era Sneakers - Only unworn merchandise can be returned within 30 days post purchase. For orders shipping to international addresses,select shipping country at the top of our banner and proceed to shop.
What's new at MoMA design store in 2021?
Plus, new for 2021: MoMA Exclusive small trees in a set of five. Discover what sets MoMA Design Store apart. Do you know how we choose products for MoMA Design Store?
What is the return policy for special order items?
Special Order items are subject to a 25% restocking fee if returned and/or if the order is cancelled more than one week of the order date as governed by the manufacturer. Please contact customer service for assistance.
Can I return an item that is purchased online only?
Select items that are Online Only will note on the product page: This special order item is final sale and non-returnable. Custom or personalized items are not returnable, unless damaged or defective.
Can you get a refund at MOMA?
Please arrive during the 30-minute window of your timed ticket. If your plans change, please see any staff member for assistance and we will accommodate you. If you need a refund, please contact tickets@moma.org.
How much is MOMA shipping?
$7.95Standard Delivery $7.95 Standard Flat Fee Shipping applies to orders shipped in the contiguous 48 states and it does not apply to orders shipped internationally. Hawaii, Alaska, Puerto Rico and U.S. Territories standard shipping cost is $22.95. Free Shipping offers only apply to standard delivery shipments.
Is MoMA free for NYC residents?
Admission to MoMA PS1 is free for all NYC residents. Fees for everyone else are suggested ticket prices. Staff at other museums who have a valid ID will receive free admission for themselves and one guest. There is currently no AAA discount on MoMA tickets.
How many guests can I bring to MoMA?
With free admission for four guests on every visit, you can treat friends and family to MoMA all year long.
Shipping & Returns Policy
Look for '$7.95 flat fee eligible' next to qualifying items throughout our website.
MEMBERSHIPS
Memberships are delivered to U.S. and International addresses separately from items in your order and arrive within 10 business days.
INTERNATIONAL ORDERS
For orders shipping to international addresses,select shipping country at the top of our banner and proceed to shop. Select Continue to Shipping on the Shopping Cart to proceed with your international order.
SPECIAL DELIVERY & WHITE GLOVE DELIVERY
Some oversized and white glove delivery items require additional shipping time and may be shipped by truck within the contiguous U.S., as noted on the product page.
U.S. RETURNS
Your satisfaction is our goal. If for any reason you are not satisfied with your purchase, you may return the merchandise within 90 days for a refund in the form of original payment. Some product exceptions apply.
RETURN POLICY ON SPECIAL ORDERS
Select items that are Online Only will note on the product page: This special order item is final sale and non-returnable.
RETURN POLICY ON SPECIAL ITEMS
Tiwal 3 Inflatable Sailboat - Subject to a 15% restocking charge in original packaging. Please contact customer service for assistance.
Live in Color
These new designs bring vibrant hues and elements of surprise to your home.
These Are Popular
These top-rated designs are back in stock—and getting rave reviews from our customers.
Discover what sets MoMA Design Store apart
Do you know how we choose products for MoMA Design Store? Or what informs our unique point of view? Discover what sets MoMA Design Store apart in our What Makes Us Different story.
