Can you return items from Adore Me?
Make sure to ship back your entire set in its new, unworn condition* within 30 days of delivery. Sets received 30 days after delivery, or incomplete sets will not be accepted. Complete your exchange & return form available under My Orders. Repack items in their original packaging and seal the box securely with tape.
How long do I have to return my Adore Me box?
30 daysYou have 30 days from the end of the try at home period (7 days from the delivery date) to send the items back to us. For hygiene purposes, the items need to be unworn, unwashed, all tags attached, and in overall good condition to be received in our warehouse.
Where can I drop off Adore Me returns?
Drop the return in your mailbox, with your mailman, at work or at a post office without waiting in line. Do not return packages to self-serve drop boxes as this may result in delays.
Can you cancel Adore Me after first purchase?
You will be charged $39.95 that becomes store credit that you can use to buy anything on Adore Me. If you don't want to use your store credit, you can simply request a refund online, no questions asked! Q: Can I cancel? A: Yes!
Is Adore Me sanitary?
The Adore Me team obsessed over every detail to make sure Elite exchanges are 100% sanitary and products remain in perfect condition. We know that if we mess this up, this entire service will not work: First, we've sold over 4 million bras and countless panties since we launched in 2011.
How do I get my free Adore Me set?
If your grand total exceeds $39.95 you will be charged the difference. You must purchase all 5 products before the reward points will be applied to your account. Only after your 5 full priced sets have been shipped, will you earn your free set. The option to combine your 5th purchase and your free set is not available.
How do I print a return label from Adore Me?
(This button is only available up to 30 days of your order's delivery.) Choose Return then, click **Continue** Select the item(s) you'll be returning and reason for the return, next click "Request Return Label" On the subsequent page, click on the **Print Label** button and follow any additional steps.
Can I buy from Adore Me without membership?
With Adore Me, you can either checkout as a non-member for higher costs, or subscribe to their VIP member program that charges you $39.95 per month. Typically, you receive an amazing deal with your sign-up (like $25 sets) and are able to cancel anytime.
What shipping does Adore Me use?
US-continental express shipping ($14.95): 1-2 business days processing with 2-5 business days delivery after the ship date.
What does Adore Me do with returned items?
Packages sent back to our warehouse go through a standard quality control system once they have been processed we'll send you confirmation that your return has been received and provide refund details at that time.
Is it hard to cancel Adore Me?
Make sure you are logged into your online Adore Me account then: Go to your membership settings HERE. Once you are logged in select "Cancel Membership" Follow the steps to "You have unsubscribed from the Elite membership"
Is Adore Me better than Victoria Secret?
Results were generated by 379 employees and customers of Victoria's Secret and 6 employees and customers of Adore Me. Victoria's Secret's brand is ranked #119 in the list of Global Top 1000 Brands, as rated by customers of Victoria's Secret....Victoria's Secret vs Adore Me.27%Promoters6%Passive67%Detractors
How do I cancel my Adore Me Elite box?
Make sure you are logged into your online Adore Me account then:Go to your membership settings HERE.Once you are logged in select "Cancel Membership"Follow the steps to "You have unsubscribed from the Elite membership"You will receive an email confirming your cancellation.
Is Adore Me shipping discreet?
Adore Me Quality: Lacking A Great Gift Experience The quality of their packaging is simple and discreet (in case you were worried about that), and everything inside is wrapped in pink tissue paper and held together with an Adore Me sticker.
How do I contact Adore Me?
If you require further assistance, please contact us by telephone at 1.800. 433.2367 (Monday – Sunday 8:30 a.m. – 8:30 p.m. (EST)) or by email to our Customer Care department at Help@AdoreMe.com and our agents will assist you to change your account settings and/or deactivate your account.
How long does it take for Adore Me to ship?
After you place an order it usually takes us 1-2 business days to pack and get it ready to ship. Packages are typically delivered within 3-5 business days after the ship date for U.S. orders and 11-14 business days after the ship date for international orders.
Time Restrictions
Ship back your entire set in its new, unworn condition within 30 days of delivery. Sets received 30 days after delivery, or incomplete sets will not be accepted.
Cost of Shipping
Adore Me offers prepaid shipping labels, but charges a $5.95 restocking fee for all returns.
Exchange Options
Exchanged orders must be returned within 30 days. Final sale items may be exchanged for the same style, different size while stock lasts.
Activation in just a few clicks
First, sign up for a PayPal account—it’s fast and free. Then, return to this page to activate Return Shipping on Us to get refunded for up to $30 on 12 eligible purchases a year.
File a claim in minutes
After you’ve returned your item in a way that’s convenient for you, visit the refund request page within 30 days of the return ship date.
