How to contact Advance Auto Parts?
- New or Existing Online Order
- Speed Perks Loyalty Program
- Feedback about shopping experience with Advance Auto Parts
How to get into Advance Auto Parts?
- International Shipping Requirements (PDF)
- Delivery Request Form (PDF)
- Delivery Request Process (PDF)
Does Advance Auto Parts replace caliper warranty?
Replacement parts are warranted for 90 days from the date of exchange or the remainder of the warranty period on the original part, whichever is longer. Refunds will only be considered if you bring the defective part to an Advance Auto Parts store along with your original sales receipt within 45 days from the original date of purchase.
Is Walmart buying Advance Auto Parts?
Walmart Inc. announced on Tuesday a partnership with Advance Auto Parts Inc., one of the largest U.S. aftermarket parts retailers, that will create an automotive specialty store on Walmart.com ...
What is the return policy at Advance Auto Parts?
Online purchases can be returned to any Advance Auto Parts store within 45 days from the date of purchase. Bring original packaging and your receipt, Order Confirmation email or Merchandise Return Form. All refunds will be credited back to you via the same payment method used for your original order.
Can I return items to any Advance Auto Parts?
After an in-store purchase, you can return the item to any Advance Auto Parts store. Be sure to bring its original receipt.
Does Advance Auto have a restocking fee?
Some merchandise, including opened gaskets and ELECTRICAL/ELECTRONIC GOODS are non-refundable. Third party or other outsourced merchandise, including certain Special Order, Commercial Tools and equipment are all subject to a 15% re-stocking fee.
How long does it take to get a refund from Advance Auto?
Refunds will process back to the same payment method used for the original order within 7-10 business days.
Does Advance Auto Parts accept returns without receipt?
Return or exchange of NEW items (original condition and packaging, unopened and uninstalled, including all original materials supplied with the item) without proof of purchase (store receipt or online order number) may be made, at Advance's discretion, in exchange for an Advance Auto Parts Merchandise Card.
Can you return opened parts to AutoZone?
To return a product to an AutoZone store, return an item in its original condition and packaging, with receipt, within 90 days of the purchase date to request a refund. Return a defective item within the warranty period. Requests for refunds may be denied if the item has been used or installed.
How long do you have to return a core to Advance Auto Parts?
Advance Auto Parts with a Receipt? Return or exchange any Advance Auto Parts item with original purchase receipt within 45 days as NEW requires that item must be in original condition and packaging, unopened and uninstalled, including all original materials supplied with the item.
How long does it take to get my money back from AutoZone?
Returning a Product to an AutoZone Store For faster processing, you can take the credit card used to make the purchase to an AutoZone store, as the refund will be credited immediately.
Are car batteries returnable?
Yes, you can return your car battery to a store. Each store has different policies for returning car batteries. If something is wrong with it we strongly recommend you take it back.
Are refunds instant?
With a refund, there is no temporary authorization that shows up and needs to be completed. It's all one transaction. And it processes within a day or two or three after the merchant initiates it.
How do I cancel an online order from Advance Auto Parts?
For Ship to Home orders, it's best to chat or call our Online Order Team as soon as you realize you want to cancel the order. We can be reached at 1-877-238-2623 (ADVANCE), opt.
Can I return a part to O Reilly's?
If your product is defective and covered by warranty, you may return it to any O'Reilly Auto Parts store for a replacement, repair, or refund. You MUST have the original sales receipt to be eligible for warranty service.
Do you need receipt for core charge?
You must pay the core charge when you buy the part. After you replace the pump, you return the old one to the store with your receipt (which includes the core charge). As long as the old part is in acceptable condition, the store will then refund the $15.
Can I return spark plugs?
Parts that have been opened, unsealed, plugged-in/installed, or "used" in any manner are not returnable, unless there is a valid warranty issue.
How long does it take to return Advance Auto Parts?
Online purchases can be returned to any Advance Auto Parts store within 45 days from the date of purchase. Bring original packaging and your receipt, Order Confirmation email or Merchandise Return Form. All refunds will be credited back to you via the same payment method used for your original order. Shipping and handling charges are not refundable except in case of returns due to our error.
How long does it take to return a new item?
Return or exchange any item with original purchase receipt within 45 days as NEW requires that item must be in original condition and packaging, unopened and uninstalled, including all original materials supplied with the item. Returns that do not meet these criteria will be denied.
How long is the warranty on a sandbox?
The warranty period is 45 days from your date of purchase or any longer warranty period that may be printed on your original sales receipt. Please refer to our Limited Warranty Policy for specific details.
Does Advance Auto Parts require a photo ID?
Advance Auto Parts reserves the right to limit returns or exchanges at any time, for any reason. Advance Auto Parts reserves the right to require a valid photo ID that will be recorded at the time of return. Applicable information from your ID will be retained, subject to applicable Federal, State, and Local laws, in a company-wide database of customer return activity that Advance Auto Parts and its affiliates use to authorize returns.
Is Advance Auto Parts refundable?
Clearance and "AS IS" merchandise are non-refundable. Advance Auto Parts reserves the right to limit returns or exchanges at any time, for any reason. Advance Auto Parts reserves the right to require a valid photo ID that will be recorded at the time of return.
What is advanced auto return policy?
The Advanced Auto return policy allows you to send the item back by initiating your return request on the company’s website:
How long does it take to return an item to Advance Auto Parts?
Advance Auto Parts allows you to return an item purchased online or at a physical store within 45 days of the purchase date. Returns must meet the following criteria, or your Advance Auto Parts return request will be denied:
Does DoNotPay take care of your request?
DoNotPay will take care of your request and notify you of the outcome. We can also help you get your money back from many major companies, such as:
Can you return a battery from Advance Auto Parts?
Since a battery is an electrical component, Advance Auto Parts’ return policy does not allow its return unless it is covered by warranty. Without the warranty, you can try to return your battery and may succeed if the store manager approves, but the chances are slim. Next time you wish to purchase such an item, do not forget to use DoNotPay to claim the Advance Auto Parts battery warranty!
Can you cancel a service with DoNotPay?
If you want to skip the hassle of waiting on the phone when canceling a service, requesting refunds or compensation from airlines, requesting a college fee waiver, or connecting with a loved one in prison, you can count on DoNotPay to provide easy solutions.
How long does it take to return Advance Auto Parts?
Online purchases can be returned to any Advance Auto Parts store within 45 days from the date of purchase. Bring original packaging and your receipt, Order Confirmation email or Merchandise Return Form. All refunds will be credited back to you via the same payment method used for your original order. Shipping and handling charges are not refundable except in case of returns due to our error.
How long is Advance Auto Parts warranty?
The warranty period is 90 days from your date of purchase or any longer warranty period that may be printed on your original sales receipt. During the warranty period, we will replace or refund, at our option, any new part that fails due to a defect in materials or workmanship under normal use and service after proper installation. Simply return the part along with your original sales receipt to any Advance Auto Parts store. You must be the original purchaser of the part and still own the vehicle on which it was installed. This warranty is not transferrable. Replacement parts are warranted for 90 days from the date of exchange or the remainder of the warranty period on the original part, whichever is longer.
How long is a commercial vehicle warranty good for?
Parts installed on commercial-use vehicles are warranted for 90 days from the date of purchase only, regardless of any longer warranty period that may be printed on your sales receipt.
How long is the warranty on a sandbox?
The warranty period is 45 days from your date of purchase or any longer warranty period that may be printed on your original sales receipt. Please refer to our Limited Warranty Policy for specific details.
Does a crankshaft need to be replaced before installation?
Crankshafts. The installer must validate that the crankshaft OE number matches and there is no visible damage to the unit prior to installation. Warranty is limited to replacement of the crankshaft and bearings prior to installation. Warranted crankshafts that are returned must include the bearings supplied with the unit.
Is Advance Auto Parts returnable?
The list below provides a high-level list of merchandise that is classified as Advance Auto Parts non-returnable per our Return Policy. Some parts may be denied return because they share the same categorization as their electrical counterparts (i.e. fuel pumps). In these cases, the Team Member may override the denial and process the return. This list represents most but not necessarily all of the non-returnable parts. See your local store team member for assistance
Does Advance Auto Parts accept returns?
Advance Auto Parts reserves the right to limit returns or exchanges at any time, for any reason. Advance Auto Parts reserves the right to require a valid photo ID that will be recorded at the time of return. Applicable information from your ID will be retained, subject to applicable Federal, State, and Local laws, in a company-wide database of customer return activity that Advance Auto Parts and its affiliates use to authorize returns. We accept the following IDs for returns: Driver’s License, State ID, Military ID, Permanent Resident Card or Border Crossing Card.
How to contact Advance Auto Parts?
If you do not have a store location near you, please contact 1-877-ADVANCE (238-2623) for warranty assistance. Your online order confirmation is required to validate your proof of purchase for warranty coverage.
How long is a commercial vehicle warranted?
Commercial Use Vehicles. Parts installed on commercial-use vehicles are warranted for 90 days from the date of purchase only, regardless of any longer warranty period that may be printed on your sales receipt.
How long is a replacement car warranty good for?
This warranty is not transferrable. Replacement parts are warranted for 90 days from the date of exchange or the remainder of the warranty period on the original part, whichever is longer.
How long is a warranty on a sandbox?
General Limited Warranty Period and Applicability. The warranty period is 90 days from your date of purchase or any longer warranty period that may be printed on your original sales receipt.
Does a crankshaft need to be replaced before installation?
Crankshafts. The installer must validate that the crankshaft OE number matches and there is no visible damage to the unit prior to installation. Warranty is limited to replacement of the crankshaft and bearings prior to installation. Warranted crankshafts that are returned must include the bearings supplied with the unit.
Does the warranty on a car battery expire?
The battery Free Replacement Period begins the day of purchase and expires at the end of the Free Replacement Period that is printed on your original sales receipt. This period does not renew when the battery is replaced during the Free Replacement Period. There is no other warranty outside of the Free Replacement Period that began when the battery was purchased. Installation or use of an automotive battery in any other type of vehicle or equipment voids your warranty.
Does failure to provide proof of installation void warranty?
Certain parts must meet specific installation requirements. Failure to provide proof that these requirements have been met will void your warranty.
How long is a replacement warranty on Advance Auto Parts?
This warranty is not transferable. Replacement parts are warranted for 90 days from the date of exchange or the remainder of the warranty period on ...
How long is a commercial vehicle warranted?
Commercial Use Vehicles. Parts installed on commercial-use vehicles are warranted for 90 days from the date of purchase only, regardless of any longer warranty period that may be printed on your sales receipt.
How long is a replacement warranty?
Replacement parts are warranted for 90 days from the date of exchange or the remainder of the warranty period on the original part, whichever is longer. Refunds will only be considered if you bring the defective part to an Advance Auto Parts store along with your original sales receipt within 90 days from the original date of purchase.
What is a limited warranty?
LEGAL. This limited warranty represents the total liability of Advance Auto Parts for any part it warrants. Advance Auto Parts makes no other warranties expressed or implied, including the warranties of merchantability and fitness for a particular purpose.
When does a battery warranty expire?
Your warranty begins the day you purchase the battery, and expires at the end of the warranty period printed on your original receipt and Order Confirmation email, or when you sell your vehicle, whichever occurs first. This warranty cannot be transferred to anyone at any time.
When does the warranty expire on a car battery?
Your free replacement period begins the day you purchase the battery, and expires at the end of the "Free Replacement Period" printed on your Order Invoice and Order Confirmation email, or when you sell your vehicle, whichever occurs first. When a battery is replaced during the "Free Replacement Period", the warranty does not renew, it continues on from the original date of purchase.
How long is a warranty on a sandbox?
General Limited Warranty Period and Applicability. The warranty period is 90 days from your date of purchase or any longer warranty period that may be printed on your original sales receipt.
Can you return a sandbox?
Basically you cant return it unless they can basically put it back on the shelf.
Can I return a defective part?
Personally, as long as the part doesn't look like its been installed, I go ahead with the return. If it looks suspect, I just return it defective. However if I know for certain that the part was installed, I will not give the customer their money back. The policy itself is pretty stupid, but it gives us a written policy to fall back on in the event that we do deny the customer a return.
