What is the return policy at Value City?
After your receipt of merchandise, if you are dissatisfied for any reason, you may return it for a full refund, less delivery fees, so long as it is returned or exchanged within 7 days of pickup or delivery.
Can you return a couch?
Fortunately, despite what the retailer may try to tell you, you can still send the faulty sofa back. Under the Sale of Goods legislation, a retailer has a responsibility to provide you with goods of a certain standard of quality and durability.
Can I cancel an order from Value City?
You may cancel your order and ask for a full refund prior to delivery or pick up. A full refund will be issued to the original method of payment. To cancel your order, simply call a service representative.
Is Value City owned by Ashley?
Ashley Furniture and Value City Furniture are family-owned retailers with a passion for quality furnishings. For these brands, customer service joins affordability, style, and comfort on the list of key values. A few differences between Ashley Furniture and Value City Furniture may help you decide where to shop.
What percentage of furniture is returned?
“Shoppers return 5 to 10 percent of what they purchase in store but 15 to 40 percent of what they buy online,” David Sobie, co-founder and CEO of Happy Returns told CNBC.
Can I return furniture after delivery?
If the item arrives damaged or different from how it was described or purchased, many retailers will pay for the return shipping. But if you're simply returning the item because you no longer like or need it, you will probably have to cover that cost.
Can I return a couch to City Furniture?
Item must be in new, unused condition in the original packaging. Any damage must be reported to Customer Care within one (1) day after delivery and will require clear photographs to arrange appropriate services. For minor damages, CITY Furniture will provide in-home repair service.
Why does Value City Furniture take so long to deliver?
The entire furniture industry is continuing to experience backlogs in the supply chain, which contributes to delay issues that are out of our control. We appreciate your patience during this time.
What is pure promise?
Pure Promise is a 5 year worry-free protection plan for your furniture. It covers stains, accidents, and structural damage to fabric, leather, and wood items. A Certified Service Technician responds to all incidents. Trained Professional will repair or replace damaged items.
Is Value City Furniture Made in China?
Many of the brand's products come from their Colombus, OH headquarters, but they have about 30 different factories nationwide. These factory locations supply Value City Furniture stores across the country with their chic and comfy furnishings.
Is Value City Furniture Made in USA?
The team at the brand's furniture manufacturing facility in North Carolina.
Who manufactures furniture for Value City?
American Signature, Inc.American Signature Furniture & Value City Furniture American Signature Furniture and Value City Furniture sell residential furniture manufactured by American Signature, Inc., as well as more than 30 additional manufacturers from 125 locations around the East Coast, Midwest, and Southeastern United States.
How do I return a couch package?
1:062:32Packing Sofa - YouTubeYouTubeStart of suggested clipEnd of suggested clipCover the couch in sections with the packing blankets taping. Around each one to keep it snug andMoreCover the couch in sections with the packing blankets taping. Around each one to keep it snug and secure. Once you have the couch covered you'll be ready to take it to the truck.
Can a store refuse to give a refund?
In the U.S., there's no federal law that says merchants have to accept returns. However, retailers are required to provide a repair, exchange, or refund if a product is defective. And under the FTC's “cooling off” rule, you have the right to cancel some sales within three days of the purchase and get a full refund.
Can I cancel furniture order before delivery?
Make it clear that you need the goods by a certain date, or for a service to start or finish by a set date. If the retailer does not deliver by then, you'll be legally entitled to cancel your order and demand a refund for a deposit or the cancellation of any credit agreements.
What is the restocking fee?
A restocking fee is a fee charged to a customer when merchandise is returned for a refund.
What is the restocking fee for a return?
Except where prohibited by law, a 15% restocking fee may apply to returned merchandise or cancelled orders. If a restocking fee is not charged, your refund will include taxes paid and the cost of any additional protection or warranty programs purchased.*
How long is a warranty on a defective item?
For a period of one year, in-home service for repair or replacement of defective items.
How long does it take to return a sandbox?
Returns must be made within 7 days upon receiving item(s) and will incur a 15% restocking fee.
Does the inclusion of products on this website imply or warrant that these products will be available at any time?
The inclusion of any products on this website does not imply or warrant that these products will be available at any time. Product availability may differ by region, so the easiest way to obtain stock information is to provide us with your zip code. You can also contact your local store to see if the product is available for immediate purchase.
Do you have to pay for online orders?
All online orders must be paid in full at the time of purchase. The standard forms of payment for online orders are Visa, MasterCard, American Express, Discover and our private label credit cards.
Can product information change without notice?
Product information is subject to change at any time without notice. If you need more information than what is provided in the Product Description, a Home Furnishings Consultant at your local store will be happy to answer all of your questions.
Who is responsible for all assembly of merchandise after pick up?
The buyer is responsible for all assembly of merchandise after pick-up. The buyer accepts full responsibility for securing merchandise in or to their vehicle. Value City Furniture is not responsible for any damage to merchandise or vehicle during customer transportation. Service.
How long does it take to cancel an undelivered order?
An undelivered order may be cancelled within 3 days from the date of sale with a full refund. You may also cancel your sale, with a full refund if we are unable to deliver by the promised delivery date. A 25% restocking fee on merchandise as shown will be collected on all if cancelled after the 3 day cancellation period. ...
What is warranty limited?
Anything not covered by the factory warranty. Warranties are available for review prior to sale. All warranties are “limited warranties"
Does Value City Furniture remove bedding?
Bedding removal: Value City Furniture will remove, at no charge, on a one to one basis, your replaced bedding at the same time your new bedding is delivered
Is mattress sales final?
All mattress sales are final. No returns are accepted on used mattresses.
Is delivery fee refundable?
Deliveries will be made at an additional charge, delivery fees are not refundable. Specific delivery days are scheduled according to zip-code. We cannot guarantee time stops
Do you have to pay all balances due prior to delivery?
All balances due must be paid in full prior to scheduling your delivery
Do accessories come with warranty?
Accessories Carefully inspect all pictures, lamps and accessories at the time of delivery. No warranty or service is provided on accessory items, they are sold “as is”.
Is a warranty limited?
Anything not covered by the factory warranty. Warranties are available for review prior to sale. All Warranties are considered limited warranties.
Is Value City Furniture responsible for fabric dye?
Due to various mill standards beyond our control, we cannot guarantee wearing ability, color fastness or shrinkage of any fabric used on upholstered merchandise. Value City Furniture is not responsible for any cleaning, dye lot variances, or pilling of fabrics.
What is Party City Return Policy?
Party City will provide a return or exchange within thirty days of your original purchase, however, their official position is to deny returned packages that have been opened.
How long do I have to return or exchange at Party City?
Customers have 30 days to return or exchange their purchases at Party City.
Can You Make Returns To Party City Without A Receipt?
It is the official policy of Party City that any returns made to them without a receipt or the provided confirmation email for online orders will be refused. That’s not to say you can’t escalate and gain the ear of a reasonable manager, however, those instances are a matter of luck, depending on the manager and the Party City that you go to.
Are There Return Exceptions?
Party City doesn’t list any exceptions or particulars about their return policy. It’s pretty straightforward. Seasonal exchanges are exceptions but not in a good way.
How much money will Food City give in 2020-2021?
For 2020-2021 school year, Food City will donate $700,000 in cash through the Food City School Bucks program. The points your school earns will help grow their share of the $700,000 total. It's like a pie - the size of your school's slice will depend on how many they have received. Schools should encourage their supporters to register their ValuCard for the Food City School Bucks program. The program will run from September 2, 2020 thru May 11, 2021.
Why is Food City recalled?
Food City is committed to providing the highest quality products for the best value, everyday. Occasionally, products sold in our stores may be voluntarily recalled by the manufacturer to protect the public from products that may cause health problems or may be misbranded due to incorrect labeling and/or packaging. Please visit our Recalls page for more information.
What is the expiration date on a product?
The "sell by" or "pull" date is the last date the product should be sold. "Use by" or "best if used by" date indicates the approximate last date a product will be of best quality. The "expiration" date gives the last date an item should be sold; and also the last date an item should be used before it is likely to lose flavor and quality.
Is it possible to guarantee 100% of the product one sells is refined from crude oil sourced in the United States?
Because of the way that crude oil is handled in the United States (with all crude oil being mixed in either storage tanks or pipelines) it is basically impossible for anyone to truthfully guarantee that 100% of the product one sells is refined from crude oil sourced in the United States.
What is Party City’s return policy?
The standard return policy for Party City states that the company will accept all returns and exchanges, with some exceptions, within 30 days of purchase with the initial receipt.
How To Return a Party City item?
The process for returning an item depends on if you are returning a product to the store or via the mail.
Does Party City accept returns after 30 days?
The Party City return policy says that you must return an item within 30 days of purchase.
Can you return an online purchase to the store?
Party City does allow you to return a product to an in-person store as long as it is unopened and you have your receipt from purchase .