What is Aldo's return policy for unworn items?
We guarantee to refund unworn or unwashed items when you return it in sellable condition, with the original receipt and packaging, within 30 days of your purchase. ALDO reserves the right to refuse any return sent or communicated after the 30-day period or the return of any item which is not in the same condition as when received.
Can I get a refund for my Aldo purchase?
It is important to us that you are happy with your ALDO purchase. In the event that you wish to return your purchase for a refund email your order number and return request to help@aldoshoes.co.za. We will get in touch within 24 hours to help you with the process.
How do I return an Aldo Kids product?
Please note: ALDO Kids products can only be returned by mail or in stores that carry the ALDO Kids collection. See list of stores that carry the ALDO Kids collection Price adjustments may be applied with the original receipt on regular priced items bought in store only, within 7 days of the original purchase.
Does Aldo have free shipping?
The ultimate destination for style-minded men and women, Aldo Shoes and accessories offer boundless options and of-the-moment styles to inspire you to live life out loud, your way, always. Skip to main content Free shipping & easy returns. Learn More Free shipping & easy returns.
Can you return worn shoes to ALDO?
We guarantee to refund unworn or unwashed items when you return it in sellable condition, with the original receipt and packaging, within 60 days of purchase. Refunds will be credited to your original method of payment.
Can you return a shoe after wearing?
You can only return them for refund or exchange if they are unworn, in the original product packaging, and you have the receipt or invoice. While they say you can return items for any reason for up to 60 days, they can't appear to have been worn.
Can you return at ALDO without receipt?
** Please note that a receipt is required to receive a refund in the original form of payment. Customers who do not provide a receipt will receive an ALDI Merchandise Credit gift card equal to the current retail price of the returned item.
Can I return call it spring at ALDO?
Purchases returned in-store can only be refunded on an ALDO gift card or a debit card. Note that for in-store returns, Afterpay will continue taking the installments from your account until the full payment is complete. Purchases returned by mail will be refunded directly to your Afterpay account.
Do I need the box to return shoes?
You should always expect goods to be returned in the original packaging only. Most people just slap the return label on the external box, in this case a shoe box.
How can you tell if new shoes are worn?
Take your shoes off your feet and set them side by side on a level surface. Get down so your eyes are level with the surface and check to see if there's a visible slant to the soles at the heels. If there is, you've got a worn out pair of shoes on your hands.
Can I return to any ALDI store?
You're welcome to return to any ALDI store for a refund. Please ensure you have your receipt or any other proof of purchase handy. To view our refund policy please visit ALDI Refund Policy.
How do I claim my Aldi warranty?
Simply bring the product back to any ALDI store with proof of purchase (eg. receipt, bank statement, warranty card, credit card statement), ideally with the product packaging. Our friendly staff will then assist you with a refund or replacement. Visit the Help Centre for more information on Returns & Warranties.
Will Walmart pick up a return?
Walmart's return policy You can return items in-store, for free by mail, or via a scheduled pickup from your home.
Can ALDO shoes be resoled?
Since they use a cemented construction you cannot resole them (nor you should anyways). You get nothing for your money and we are talking about close to Meermin's ballpark prices. I advise you to never step foot in an Aldo store.
How long does an AfterPay refund take?
within 14 daysYou'll receive your refund from AfterPay within 14 days to your chosen account. If you have any questions about your AfterPay account, please get in touch with AfterPay.
Can you return jewelry at ALDO?
The basic policy is to hand over the product undamaged and new to the same store along with its receipt. Your refund will be given to you within 10 days. Note that you must return the items to the same store and not a different outlet since they may not be accepted elsewhere.
Can I return shoes after wearing them Nike?
You can return items (some exceptions apply) for any reason within those 60 days. That includes custom Nike By You sneakers. Even after 60 days, you can still return items if they're unworn and unwashed. And remember, returns are always free for Nike Members.
Can I return shoes after wearing them target?
Enjoy free & easy returns We're happy to accept returns for a full refund within 90 days for most items. Add an extra 30 days if you paid with RedCard. And you have up to a year to change your mind on Target owned brands or registry items.
Can you return vans after wearing them?
Vans allows returns of nearly all items! The company will accept your return as long as the item is in new condition and you follow Vans' return policy. The policy differs for Vans online returns, in-store returns, and custom products.
Can you return shoes after wearing them Adidas?
What is your return & exchange policy? You have the right to return one or several products for a refund within 14 days after receiving your order. The product should be in the same condition as when it was received. The product shall also be in their original containers with labels intact and protective stickers.
How can I return my order?
All online orders may be returned via mail free of charge or at any ALDO store. Purchases and orders placed in store can be returned in store only. Note that Paypal purchases are only refundable through Paypal if returned by Mail.
How to return an item to UPS?
To initiate your online return, simply put in your order number and zip code on the top right and click on Start a return request. Your order will then appear and you will be prompted to select the item (s) you wish to return. Please select the dropdown option which best describes the reason for your return. Click submit and we will send you the UPS label via email with detailed instructions on how to proceed.
How long will it take for me to receive my refund?
As usual, your refund will be processed once your package has been recieved in our Distribution Center. Once received, please allow 10-15 business days for your refund to be completed. However, depending on your financial institution, it could take up to 10 business days for your funds to be reflected on your statement.We apologize for any inconvenience this may cause and thank you for your patience.
How can I exchange my order?
If you are not fully satisfied with your items visit one of our store locations and our associates will help you find the style or size that's right for you.
How long does it take to get a refund from a bank?
Due to increased volume and additional health & safety protocols, you may experience delays in receiving your refund. As usual, your refund will be processed once your package has been recieved in our Distribution Center. Once received, please allow 10-15 business days for your refund to be completed. However, depending on your financial institution, it could take up to 10 business days for your funds to be reflected on your statement.We apologize for any inconvenience this may cause and thank you for your patience.
Can you return items purchased from other retailers?
Items purchased from other retailers, including department stores, should be returned to the store from which it was originally purchased and should be subject to the return policy of the originating retailer.
Can you return a face mask?
In the interest of hygiene, face masks, earrings, hair accessories and insoles may not be refunded or exchanged at any time.
How long does it take to return an Aldo item?
Our standard returns policy for store purchases is 30 days. Sale items must be returned within 14 days. We guarantee to refund or exchange, unworn items, returned in a sellable condition with original receipt and packaging. Aldo reserve the right to refuse any return or exchange that does not meet these terms & conditions.
How to return an item to Royal Mail?
To initiate your return, visit our Return Centre and simply put in your order number and email address to start a return request. Your order will then appear and you will be prompted to select the item (s) you wish to return. Please select the dropdown option which best describes the reason for your return. Click submit and we will send you a Royal Mail label via email with detailed instructions on how to proceed.
Can you return underwear?
In the interest of hygiene, earrings, jewellery, sunglasses, hair accessories, insoles, swimwear, cosmetics and underwear may not be refunded or exchanged at any time.
Can Aldo be returned?
Aldo reserve the right to refuse any return or exchange that does not meet these terms & conditions. In the interest of hygiene earrings, insoles, swimwear, cosmetics and underwear may not be refunded or exchanged at any time.
When will ALDO Stores reopen?
Following local government and public health authority guidelines, we’re so happy to announce that the majority of our stores are now open! Please check out our store locator for all store details.
How can I return my order?
All online orders may be returned via mail free of charge or at any ALDO store. Purchases and orders placed in store can be returned in store only. Note that Paypal purchases are only refundable through Paypal if returned by Mail.
How can I cancel or modify my order?
If you wish to purchase additional items, you must do so as part of a new transaction or if you are not satisfied with your order, not to worry, we have a very easy return policy. Visit our Return Policy for additional details.
How to return an item to UPS?
To initiate your online return, simply put in your order number and zip code on the top right and click on Start a return request. Your order will then appear and you will be prompted to select the item (s) you wish to return. Please select the dropdown option which best describes the reason for your return. Click submit and we will send you the UPS label via email with detailed instructions on how to proceed.
How long does it take to adjust a price?
Price adjustments for purchases may be applied on regular-priced items within 7 days of the original online purchase. All price adjustments for in-store purchases should be processed in-stores.
How to return an Aldo shoe?
In the event that you wish to return your purchase for a refund email your order number and return request to help@aldoshoes.co.za. We will get in touch within 24 hours to help you with the process.
How long does it take to get a refund from Aldo?
Refunds can be issued for unworn items when you return it in sellable condition, with the original receipt and packaging, within 14 days of your purchase. ALDO reserves the express right to determine whether the returned product is deemed sellable. Exceptions include, but are not limited to:
What happens if you return something that is defective?
If you decide to return something for any reason outside of it being defective, late, or if a wrong product has been received then you will have to cover the cost of returning the item to us.
Can you return an item to Aldo?
If the reason for the return is due to errors on ALDO’s behalf, then we will cover the costs of returning the item. All returned items need to be unused and in perfect condition, with swing/ price/ care tags attached and in their original packaging. We cannot accept returns of damaged products, personalised or otherwise non-saleable products.
Can you return items under warranty?
Items under warranty may be subject to assessment or repair if returned as faulty.
Can you return hair accessories?
For hygiene purposes, earrings, socks, hair accessories and cosmetics may not be refunded or exchanged at any time.
Can you exchange an Aldo shoe?
It is important to us that you are happy with your ALDO purchase. In the event that you wish to exchange your purchase we encourage you to exchange your item within one of our ALDO stores (excluding Edgars). If you would like to process the exchange via the online store, please could you email your order number and exchange request to help@aldoshoes.co.za. We will get in touch within 24 hours to help you with the process.
How long does it take to get notice of an ALDO program change?
ALDO will make reasonable efforts to give you sixty (60) days’ notice of any material amendment and a comparison illustrating the changes. Otherwise amendments will be effective upon posting of the revised Program Terms on ALDO’s website.
Where is the Aldo Crew?
The ALDO Crew Loyalty Program (the" Program ") is sponsored by Aldo U.S. Inc., 1209 Orange Street,#N#Wilmington, Delaware, 19801 , United States (" ALDO "). By enrolling in the Program, you agree to be bound by these Terms and Conditions, (the" Program Terms "). In the Program Terms, "membe", "you" and "your" mean each member enrolled in the Program.
How long do rewards last?
Unless a different expiration date is stated on the face of the applicable Reward Voucher, all Annual Rewards expire one hundred and twenty (120) days from date of issuance. Annual Rewards may only be used once and are void after first use.
Can you suspend an Aldo account?
Without limiting any other remedies, ALDO may suspend or terminate any ALDO Crew Account and/or revoke any or all benefits you may be entitled to if ALDO suspects, in its sole discretion, that any member or other person has abused any of the Program privileges, engaged in deceptive, forged or fraudulent activity in connection with this Program, or violated any term of the Program or any other agreement with or policy of ALDO (including the aldoshoes.com Terms and Conditions). If ALDO terminates your membership or terminates the Program for any reason, all Annual Rewards, Crew Credits or other benefits earned on your ALDO Crew Account will be forfeited.
Can you adjust your Aldo Crew Credits?
ALDO may adjust your ALDO Crew Account status or ALDO Crew Credits balance at any time and without notice, due to any computer or other error, technical issues experienced by ALDO, machine malfunction, fraud or other misuse of the Program. All transactions involving ALDO Crew Credits are subject to review and verification by ALDO.
Does Aldo Crew require email?
Enrollment confirmation and other program communications will be sent to the email address indicated in your ALDO Crew Account. Email subscription is not mandatory to participate in ALDO Crew, but unsubscribed members will not receive emails from us regarding the Program , including Annual Rewards and notification of special benefits. These Annual Rewards and information pertaining to special benefits will be available in the My Account section of Aldoshoes.com. Members may access their ALDO Crew Account at www.aldoshoes.com/us/en_US
Can you use annual rewards on clearance?
You will be able to use Annual Rewards on any merchandise for sale including regular and marked down but not on clearance items. Vouchers may not be used to purchase gift cards or combined with any other promotional offers, unless otherwise noted on the offer. Any applicable taxes will be payable on the value of the merchandise after the reduction of the value of the Reward Voucher and on the applicable shipping fees. Each Reward Voucher issued will have a unique reward number and may be used only once. Annual Rewards are not transferable and may not be sold, resold, exchanged or bartered.
