Full Answer
What is the repair policy at Alexander McQueen outlet stores?
For the avoidance of doubt, repairs for items purchased in an Alexander McQUEEN outlet store will only be available in an Alexander McQueen outlet store in the same country (or region if applicable). Whether or not this policy applies shall be solely determined by Alexander McQUEEN subject to applicable laws.
Does Alexander McQueen provide after sales services?
Alexander McQUEEN provides after sales services for any items purchased from www.alexandermcqueen.com or its directly operated stores. If you have a request, we invite you to visit your closest store or contact our client service team here.
How does Alexander McQueen ensure my purchase is safe?
On Alexander McQueen, every purchase is made with maximum security thanks to the use of Trustwave and Geotrust-certified secure servers and the implementation of the most advanced encryption services (SSL). We only use protected connections, as demonstrated by the “https” URL prefix and the lock symbol that appears in the browser’s address bar.
Can you return Alexander Mcqueens?
ALEXANDER MCQUEEN (“We”, “us”, “ our”) accepts returns or exchanges of ALEXANDER MCQUEEN products (“Products”) eligible to return (as defined in ALEXANDER MCQUEEN General Terms and Conditions of Sales) within 30 calendar days of receipt of the Products.
How long can you return a shoe?
You can only return them for refund or exchange if they are unworn, in the original product packaging, and you have the receipt or invoice. While they say you can return items for any reason for up to 60 days, they can't appear to have been worn.
How do you check if Alexander Mcqueen's are real?
The top of the heel tab should have a noticeable straight-line shape. In comparison, the fake pair would have a softer, rounder shape. Moving on, verify the Alexander McQueen logo on the heel. An authentic pair would have bolder, brighter letters on the logo, but smaller spacing.
What is return policy for Hudson Bay?
If you're unhappy with your purchase for any reason, you may return it with its original packaging to any Hudson's Bay store, or ship it back to our warehouse with proof of purchase. Refunds and exchanges are not permitted after the allowable return period or without an original receipt.
What is champs return policy?
Our guarantee: It'll fit or we'll exchange it for free! You have up to 45 days from the shipment date to complete the return. The items must be in new condition and repackaged in the original box with all tags and packaging included. Returns, exchanges, and refunds are subject to our return and exchange policy.
Can I exchange shoes without a receipt?
If you don't have a receipt, try to make the return within 30 days and the company may be able to find your purchase in its system if you used a debit or credit card for the transaction. You'll need to show ID to return items without a receipt.
Does Alexander McQueen run small?
Generally speaking, Alexander McQueen shoes run a size big.
How do you clean Mcqueens?
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Do Alexander McQueen's come with a dust bag?
Finished with an Alexander McQueen signature on the tongue and heel counter. The sneakers come with an additional set of shoelaces. To lessen our environmental impact and to reduce cotton consumption, we will no longer be providing a dust bag with our sneakers.
Can I return a final sale item?
"All Sales Final" Policy in the U.S. All Sales Final policies are not prohibited under federal or any state law. As long as the policy is clear and in writing, retailers do not have to issue a return or refund except when a product is defective.
How long do you have to return something to the Bay?
We accept exchanges or returns on most undamaged major home purchases within 14 days of pick up or home delivery. All returns and exchanges are subject to a 20% restocking fee.
How do I return an online order?
Returning Online Purchases: Go to the online site where you purchased your merchandise. Find and read the return policy. Most online stores will only accept returns of unused and unopened items. If it is clothing, you must keep the tags on the clothing in order to return the purchase.
What is the return policy for the shoe department?
Customer Return Policy Within 30 days of receipt of your shipment, you may return unworn merchandise in the original box/package for a full refund. We'll even refund the shipping cost if the return is a result of our error or a manufacturer's defect.
Can I return shoes after wearing them Nike?
You can return items (some exceptions apply) for any reason within those 60 days. That includes custom Nike By You sneakers. Even after 60 days, you can still return items if they're unworn and unwashed. And remember, returns are always free for Nike Members.
Can I return shoes if I wore them once Foot Locker?
Returned/exchanged merchandise must be unworn and in new condition with the original tags. Exchanged items must be returned in the original boxes and bags and must include all the original hang-tags.
Can I return worn shoes to journeys?
Journeys gives you 365 days to decide! We allow all merchandise in new condition, with original receipt, to be returned for a full refund or exchange within 365 days of purchase. Shipping charges are excluded. For returns created prior to 09/28/21, please Contact Us.
ORDER STATUS
The order is confirmed and we have sent a confirmation email with the Order Number. If you do not see the email, please check your SPAM folder.
RESERVE IN STORE
We are pleased to offer a Reserve in Store service. This option allows you to reserve a product in a specific version or size to try on at a previously selected Alexander McQueen Store. If you select the Reserve in Store option, there is no obligation to purchase the selected product.
HOW DO PROMOTIONAL CODES WORK?
The Promotional Codes of Alexander McQueen give you access to exclusive offers. To receive Promotional Codes, subscribe to our Newsletter.
WHAT IS A PRE-ORDER AND HOW DOES IT WORK?
A pre-order is the reservation of an item that is not yet available for sale, but will be soon. An estimated delivery date is indicated for each pre-order item within the product page.
DISTANT SALE
We are pleased to offer a Distant Sale service via phone, online chat and phone. Our client service team will be able to process your order over the phone in most cases. To benefit from this service, please contact Client Service .
CAN I CANCEL MY ORDER?
Unfortunately the order cannot be cancelled once it has been confirmed. The package can be returned as indicated in our Return Policy.
What are some of the technologies we use (including cookies)?
Some of the technologies we use (including cookies) may rely on services provided by other companies acting on their account (such as social media - WeChat, WhatsApp, Baidu, Kakao Talk, Facebook, Twitter, Instagram or other online platforms).
What is Alexander McQueen Trading Limited?
We, Alexander McQueen Trading Limited, act as the “data controller”, which means that we determine “why” and “how” your personal information is collected and used. We are a corporation located in 37 RUE DU CHERCHE MIDI, 75006 PARIS, France and registered under number 493 323 406 with the company registry of Paris.
Does Alexander McQueen collect personal information?
Alexander McQueen Trading Limited will collect, hold, use and disclose your personal information for the purposes described in this section. The processing of your personal information will comply with your privacy legislation and rely on the legal bases set out in this section.
Does Alexander McQueen have a privacy policy?
This Privacy Policy covers situations where we, Alexander McQueen Trading Limited, access, collect, store process, use, disclose or transfer your personal information in paper or electronic form. It also covers situations where approved partners or other members of Kering use your personal information on our behalf.
