Does Alice and Olivia have free returns?
Online and in-store returns are free! Returns are only accepted in store at alice + olivia US locations.
Who is Olivia Alice target market?
The Alice + Olivia collection is aimed at women who want high-fashion, couture-quality clothes but aren't old enough or affluent enough to afford an $8,000 gown, Bendet noted.
Where is Alice Olivia manufactured?
We make every single pair of Oliberté shoes at this factory in Addis Ababa, Ethiopia. In September 2013, we also became the world's first Fair Trade Certified™ footwear manufacturing factory.
Is Alice and Olivia a luxury brand?
Alice + Olivia is just the latest luxury brand — following Stella McCartney, Gucci, and Gabriela Hearst — to pivot towards more eco-conscious and eco-friendly fashion.
Who owns Alice and Olivia?
native Stacey BendetNew York native Stacey Bendet founded alice + olivia in 2002 with the quest to create the perfect pair of pants.
Is Alice and Olivia ethical?
Overall rating: We avoid Alice + Olivia's environment rating is 'very poor'. It uses few eco-friendly materials. There is no evidence it reduces its carbon and other greenhouse gas emissions in its supply chain. There is no evidence it has taken meaningful action to reduce or eliminate hazardous chemicals.
Is Alice and Olivia an American brand?
Stacey Bendet is the chief executive officer and creative director of Alice + Olivia a contemporary fashion brand based in New York City.
Who owns Alice?
ALICE (company)TypePrivateFounded2013FoundersJustin Effron (CEO) Alexander Shashou (President Dmitry Koltunov (CTO)HeadquartersNew York City , U.S.Area servedWorldwide4 more rows
How much is Alice and Olivia Worth?
NEW YORK, United States — With no prior experience in the fashion industry and no design training, Stacey Bendet has built her contemporary-priced brand Alice + Olivia into what she described as a "pretty much a $200 million business" in just over a decade, referring to current annual sales.
How many locations does Alice and Olivia have?
Alice + Olivia Beverly Hills The brand was born in 2002 from Stacey's personal quest to create the perfect pair of pants, and has since grown into a full lifestyle collection sold in 25 stores and over 800 of the finest department stores, including this location in Beverly Hills.
How did Alice and Olivia get their name?
Alice + Olivia In 2002, former classmates at University of Pennsylvania Stacey Bendet and Rebecca Matchett started the brand (first with just pants!) and named it after their mothers, Alice and Olivia.
Why are James and Elizabeth called?
Elizabeth & James, named after the dynamic twin duo's younger siblings, is now available in more than 150 styles to choose from -- and to make matters even better, everything is under $100.
What if I need to contact customer care of if I need style or fit advice?
Please feel free to contact Customer Care by email customercare@aliceandolivia.com or by phone 1.800.401.8211 (Monday-Friday 9am to 6pm EST).
What payment methods do you accept?
We accept Visa, Mastercard, American Express, Discover, Apple Pay, Amazon Pay, PayPal, and Alice and Olivia gift cards.
What is a CVC/CVV number and where is it located?
You will see a pending charge on your credit card statement until the item has shipped, at which point the charge will be complete.
When will my credit card be charged?
You will see a pending charge on your credit card statement until the item has shipped, at which point the charge will be complete.
When do I get my refund once I have returned an item?
Once we have received the item in our warehouse, we aim to process a refund onto the original payment card within two weeks.
Does A+O ship overseas?
A+O now ships to over 100 countries and territories. For a list of available shipping countries and shopping currencies, please click on the flag i...
How much is shipping in the United States?
Check that all the details you have entered on the checkout page are correct. If it is refused after that, try another credit card.
USING A PROMOTION CODE
Please enter your promotional code in the space provided on the Your Shopping Bag page (found on the right side of screen in Order Summary) and hit the "Apply" button. Promotional codes can also be added during checkout on the right-hand side of the page in the Order Summary.
PAYMENT OPTIONS
We accept the following payment options: American Express, Visa, MasterCard, Discover, Apple Pay, PayPal, Affirm and Alice and Olivia gift cards. We do not accept checks, cash or money orders. To check your Alice and Olivia gift card balance, please click here.
SALES TAX
Sales tax will be added to orders shipping to the following states: California, Colorado, Connecticut, District of Columbia, Florida, Georgia, Illinois, Massachusetts, Nevada, New Jersey, New York, and Texas. Tax calculations are based on state and county locations of the shipping address on your order.
CHECK ORDER STATUS
To check your order status log into my account. Under order history, select your current order number. From here, you can view order details, see your order status, and track your order. To check your order status without an account, select order status at the bottom of the page and enter the order number and your e-mail address.
MY ACCOUNT
If you have questions contact us by email customercare@aliceandolivia.com or by phone 1.800.401.8211 (Call or text Monday- Friday 9am to 6pm EST)
CREATING AN ACCOUNT
You can create an Alice and Olivia account to store the personal information you use most often. You will be required to create a user ID (your email address) and password to secure this information.
WISHLIST
When you set up an Alice and Olivia account you can create a Wishlist to store and share items you are not ready to purchase. You can also share your list by email with friends and family.
Customer Care
Chat: look for the black chat icon on the right corner of your screen.
Ask a Stylist
Chat real time with a stylist by clicking the black chat icon on the right corner of your screen. We are available to assist Monday-Friday 9am-6pm EST.
