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amazon refurbished phone return policy

by Ms. Magdalen Kautzer V Published 2 years ago Updated 2 years ago
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Does Amazon accept phone returns?

All phone parts and accessories must be in new condition and returned in the original product packaging. We'll pay for return shipping on eligible returns authorized by Amazon Customer Service. No re-stocking fee is required on all eligible returns.

Is Amazon refurbished phones Good?

Amazon also says in its Quality Policy that Renewed products should only contain original manufacturer parts: batteries, screens, speakers and so on. That way, you aren't duped into buying a refurbished phone with a low-quality, off-brand battery that would present safety issues.

Is Amazon renewed certified refurbished?

Amazon Renewed is your trusted destination for pre-owned, refurbished, and open-box products. Products sold on Amazon Renewed are professionally inspected and tested to work and look like new by an Amazon qualified and performance-managed supplier.

Are Amazon renewed products returnable?

Amazon Renewed products can be returned within 90 days of receipt of shipment (or within 1 year of receipt of a Renewed Premium product), and qualify for free return shipping.

What are the disadvantages of refurbished phones?

Disadvantages of refurbished mobiles Of course, there is a small problem with refurbished mobiles. Many times we are not offered the same warranty for these devices as for brand new devices. For instance, we could have a one-year warranty instead of a two-year one. Or even a six month.

Is it worth buying refurbished iPhone from Amazon?

1. Amazon Renewed. It's no surprise that Amazon is the best place to turn to if you're searching for a renewed iPhone. Amazon's renewed section is as trustworthy as they come, with promises that all items for sale have been tested and checked to high standards.

Does Amazon sell refurbished items as new?

Amazon Renewed products are capable of being repaired/refurbished and tested to look and work like new. Repair/refurbish capability means that products must have electrical and/or mechanical components that can be replaced and/or upgraded to new or like-new condition.

Is it good to buy refurbished?

Don't buy any product, refurbed or brand new, that is advertised "as-is" because that takes away any implied warranty a product might have. The buyer risks getting a product that may not even work properly. Simply because a device starts doesn't mean it can go online, get a signal, etc.

What is the difference between Amazon renewed and refurbished?

In general, refurbished and renewed refer to the same thing. But Amazon's renewed means more things. It not only includes refurbished products, but also pre-owned and open-box products. Pre-owned: Products that are likely used, but were in better condition when returned than a refurbished product may have been.

What is Amazon refund trick?

The Amazon refund trick has been around for a few years. You contact Amazon customer service and claim that you have not received the item you ordered or that the item is damaged. Amazon will then issue a refund without requiring you to return the item. So you get to keep the item and its price.

What's the difference between renewed and refurbished?

In general, you can usually use the two words interchangeably. In a broad sense, there are no specific defining features between the two.

Why does Amazon refund without return?

If Amazon finds out that the product value surpasses the shipping cost and other expenses, it gives a refund without a return. For this reason, Amazon has given sellers the option to let buyers keep the items once granted a refund. If Amazon decides that you can get a refund for the item, it will notify you.

Is refurbished phone good to buy?

Refurbished smartphones are devices that were owned by someone else earlier. These smartphones come with a reseller warranty and are in perfect working condition with a few dents and scratches on the outer body. It is completely safe to buy these refurbished smartphones from a certified reseller.

Is it worth buying a refurbished?

You're probably better off buying a new smartphone over a refurbished one. Shopping for refurbished products can potentially save you a boatload of money, and since the most reputable manufacturers also offer warranties on these items, you're mostly covered in the event that something goes wrong with whatever you buy.

Why are Iphone cheaper on Amazon?

Why are Apple products so cheap on Amazon? The answer is pretty simple. Amazon buys Apple products in bulk, in advance and at a whole sale price (i.e. not the MSRP), which allows them to sell the devices at a discount and still make a little bit of a profit.

Which is better renewed or refurbished?

Due to the expertise and the tooling used in the factory, usually certified refurbished product is the better purchase. In general, refurbished and renewed refer to the same thing. But Amazon's renewed means more things. It not only includes refurbished products, but also pre-owned and open-box products.

Amazon.com Returns Policy

Items shipped from Amazon.com, including Amazon Warehouse, can be returned within 30 days of receipt of shipment in most cases. Some products have different policies or requirements associated with them.

Mistaken Returns

Ensure you enclose the correct and complete item when making a return. The correct item must be returned to receive a refund.

Amazon Global Store Return Policy

It can take up to 25 days for an item to reach us once you return it. Once the item is received at our fulfillment center, it takes 2 business days for the refund to be processed and 3-5 business days for the refund amount to show up in your account.

Amazon Alexa Voice Shopping

Non-digital products purchased using Alexa are eligible for free returns, except for Amazon Pharmacy purchases, which are subject to Amazon Pharmacy's return policy. To return a product purchased using Alexa, process your return as normal in the Returns Center. We'll automatically refund you any shipping charges applied to the return.

Seller Return Policy

When you order from a seller that fulfills and ships its own inventory (also called a third party seller), your return is sent back to the seller instead of Amazon.com. While most sellers offer a returns policy equivalent to Amazon.com's, some seller returns policies may vary.

Delivery with Services

Returns or exchanges for items purchased from a third-party seller that provided a Delivery with Service (in-home unpacking, installation, assembly, etc.) have to be scheduled by the seller.

Amazon Devices

Amazon-branded devices such as Kindle e-readers, Fire tablets, Amazon Fire TV devices, and Echo devices and their accompanying Amazon-branded accessories purchased from Amazon.com can be returned within 30 days of receipt of shipment as long as they remain in the same condition as the date of purchase.

How long is a refurbished phone warranty?

If a refurbished phone does not include a warranty, do not purchase it. On Amazon Renewed, you basically get a 6-month warranty on all refurbished phones. Still, you should check this also check if the seller is shipping the product with a valid invoice or bill.

How long does Amazon warranty last?

As you know, you are backed by a min 6-month seller warranty, so in such case, the seller will repair your product or will offer a replacement or refund within 6 months. This is in case the phone turns defective within the warranty period. Apart from this, you can always use Amazon’s standard return policy.

What happens if you buy a device from a non-trustworthy seller?

Checking seller information and its reviews is also equally important. If you chose a non-trustworthy seller to buy a device, you may end up in trouble, either while availing of your warranty or trying to place a replacement or while asking for a refund.

How to find a seller on Amazon?

A seller on Amazon. Open the product page, and look for the “Sold by” section under the stock left option. Here you will seller name, click on it and it will take you to the seller review page. Here, you should also make sure that the device is “Amazon fulfilled” so it will be packed and dispatched by Amazon.

What is customer review?

Customer reviews are another helpful thing when you are buying anything online. These are real-life usage reviews from customers who have recently purchased the device. In these reviews, you may also find the product images so you can get an idea of how the product will look like.

Is a refurbished phone cheaper than a brand new phone?

So generally a refurbished phone is priced at a lot less than a brand-new phone. TSo consumers should beforehand check the new phone’s price. Moreover, sometimes there are several banks offers available on Amazon, which will make a refurbished smartphone even more affordable.

Do refurbished phones go through quality checks?

The refurbished phones go through various quality checks before they are up for sale again. There are meticulous examinations, quality checks, repairing (if needed), as well as some other authorized procedures to make these devices in perfect working condition.

Shop Like-New Refurbished Products on Amazon Renewed

Pre-owned products on Amazon Renewed have been inspected and tested by qualified suppliers to work and look like new, and come with the Amazon Renewed Guarantee. Shop for smartphones, laptops and desktops, tablets, home and kitchen appliances, game consoles, office products, and more.

Introducing Amazon Renewed

At Amazon Renewed, you can discover and buy like-new refurbished products that have been professionally inspected and tested to work and look like new by Amazon-qualified and performance-managed suppliers.

Can I return a product purchased by an international customer?

If the replacement request is placed and the seller does not have the exact same product in stock, we will provide a refund. Products purchased by international customers are not eligible for returns. However, orders made by international customers are eligible for refunds.

Can I return a product marked as non returnable?

Products marked as "non-returnable" on the product detail page cannot be returned. Additional information is not required to return an eligible order unless otherwise noted in the category specific policy. Products may be eligible for replacement only if the same seller has the exact same item in stock.

Is Amazon.in returnable?

Most items purchased from sellers listed on Amazon.in are returnable within the return window, except those that are explicitly identified as not returnable. General Returns Policy. Amazon Digital Devices. Movies, Music and Video Games.

Can I return luggage with locks?

You can also return the product for a full refund. Any luggage products with locks must be returned unlocked. Please keep the item in its original condition, with brand outer box, MRP tags attached, warranty cards, and original accessories in manufacturer packaging for a successful return pick-up.

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