Full Answer
What is America's best's return policy for lenses?
America's Best will provide you with a replacement for the defective lenses in your order. If a defective product return is required, Johnson & Johnson will send you a postage paid return label to retrieve the lenses. Lenses ARE NOT to be returned to America's Best.
What is the warranty on America’s best glasses?
Glasses that are purchased from America’s Best are under warranty for the first year. The warranty covers manufacturer defects, but it doesn’t include scratching, breakage from use or loss. You can also purchase the optional one-year protection plan.
Can I get a refund on my replacement glasses?
Replacement glasses cannot exceed the retail value of the first pair of eyeglasses, and must be the same prescription. If the replacement pair has a lower retail value than the original, no refund will be issued.
How long does it take to get glasses from America’s best?
Because we use a centralized lab, eyeglasses are typically ready for pick-up in 7-10 business days. If you would like to know the status of your order, please contact your local store. Does America’s Best accept vision insurance?
Can I return my glasses to America's best?
We offer a 30-day return policy on glasses when accompanied by a receipt.
Can you return prescription glasses?
Usually, an optical store will offer a refund or replacement for the following reasons: There's a manufacturer defect such as a frame that breaks. They will be replaced or your money will be refunded. The prescription is clearly wrong, due to a mistake in how your eyes were measured or the in how the lenses were made.
Can you return glasses that don't fit?
Get a replacement or refund Many retailers will replace your eyeglasses or fully refund the purchase price if the problem is related to a defect in materials. Some will even allow up to 30 days on a return or refund if you simply don't like the way your glasses fit.
Does America's best offer refunds?
Refund Policy Merchandise accompanied by a receipt may be returned within 30 days for a full refund less the eye exam* fee.
What should I do if I hate my new glasses?
Some optical stores and online sellers guarantee your satisfaction with your eyeglasses — even if you simply don't like them — by offering a refund or a store credit for the amount you paid for them. If so, you usually must return the glasses within a specified period of time (for example, within 30 days of purchase).
What happens if my glasses prescription is wrong?
Combination of Effects of Wearing Wrong Prescription Glasses A sudden onset of vertigo, headaches, blurry vision, headaches, and eye fatigue can indicate many different health problems, some of them more serious than others.
What do you do if your glasses are too big?
If you find that your glasses are too big, there are some things you can do to try to fix them. If you have plastic frames and the temples feel too loose, you can try running the frames under warm water for 30 to 60 seconds. Then you'll want to apply a slight inward pressure to try to tighten the fit of the temples.
What happens if my glasses are too small?
“If the frame is too narrow, the glasses will constantly slide down your face and need adjustments.”
Why are my glasses always crooked?
If your glasses look crooked or tilted heavily to one side, it is likely the result of crooked temple arms. One way to test the temple arms is to lay your eyeglasses upside down on a flat surface. Both of the temple arms should rest evenly on the flat surface. If they do not, you will need to adjust them.
Does Americas Best adjust glasses for free?
America's Best offers FREE frame adjustments! Please visit a local store to have your glasses adjusted as often as you need.
How long does Americas Best take to make glasses?
7 to 10 business daysWhile we generally project a 2 week (7 to 10 business days) wait for eyeglasses, sometimes they arrive sooner. If you haven't received a call within 2 weeks of ordering your glasses, feel free to call the store. If you have any other questions, contact us.
How much does it cost for transition lenses?
Sunglasses with photochromic lenses cost between $75 and $400 a pair. Getting photochromic technology added to a pair of prescription eyeglasses usually adds between $100 and $400 to the total cost of those glasses.
What happens if I don't like my glasses at Walmart?
Walmart Vision Centers return policies You can also get your lenses replaced for free if a doctor changes your prescription within 60 days of your exam. As for contacts, you can return a ripped or defective contact lens for up to 365 days after the purchase date.
Can you return prescription glasses Costco?
When it comes to glasses, Costco does not offer returns or exchanges to customers. However, if the prescription for your glasses is incorrect, you can have them replaced and modified by Costco. In addition, contact lenses can be returned to Costco up to 5 years after purchase if they are unused.
Can you change prescription glasses lens?
Typically, optical shops will replace the lenses for you if your frames are in good condition and the shape of the lenses isn't too complicated. Other options include online retailers Lensabl and EyeglassX, which specialize in prescription lenses for existing glasses.
How long will it take for me to receive my glasses?
Associates should give customers placing in-store orders an estimated day of when their glasses should arrive back at the store. Because we use a c...
Does America’s Best accept vision insurance?
Yes! For in-store purchases, we accept most vision insurance plans including EyeMed, Spectera, Superior Vision, Davis Vision. Many stores also acce...
Can I get my glasses adjusted at your store?
America’s Best offers FREE frame adjustments! Please visit a local store to have your glasses adjusted as often as you need. Read More
Can I still order glasses if my prescription is expired or it doesn't have an expiration date?
We can only fill orders for current, valid prescriptions. If your prescription does not have an expiration date, then the expiration date is either...
Can I use my glasses prescription for a contact lens prescription?
Glasses prescriptions and contact lens prescriptions are not the same. A contact lens prescription includes contact lens brand name, base curve, an...
What are the best lenses for my glasses based on my prescription?
To learn more about the different types of lenses available, please visit our Eyeglass Lens page. Read More
What happens if my doctor changes my prescription after I receive my glasses?
If your doctor changes your prescription due to vision problems you are experiencing with your glasses purchase, we will replace your lenses one-ti...
Eyeglasses Prescription Glossary / Abbreviations
OD - Shorthand for oculus dextrus, or Right Eye OS - Shorthand for oculus sinister, or Left Eye Sphere or Power - SPH or PWR Main strength of your...
What's included in the 2 for $79.95 deal?
The 2 for $79.95 advertised offer includes single vision uncoated plastic (CR39) lenses, frames from our $69.95 price selection and a free eye exa...
Can I share the 2 for $79.95 offer with someone else?
The 2 for $79.95 offer cannot be shared with another individual and both pairs of glasses must be for the same person. You may use two different...
How can I find the closest America's Best location?
Enter your zip code or your city and state in the Store Locator on this website to find your nearest America's Best location. Read More
How much does an eye exam cost?
At America's Best, eye exams are FREE* with our 2 pairs offers! Exams without a 2 pair purchase are only $50. Schedule an eye exam at America's B...
How much does a contact lens exam cost?
Contact lens exams cost $89, but customers can join the Eyecare Club for $99 to get 3 years of contact lens exams (up to 2 per year), as well as...
How long will it take for me to get my glasses?
Associates should give customers placing in-store orders an exact day of when their glasses should arrive back at the store. Because we use a centr...
Do you accept same-day appointments or walk-ins?
We do accept same day appointments and walk-ins, but it's always best to schedule an appointment. Please schedule an appointment online. Read More
Does America’s Best accept vision insurance?
Yes! For in-store purchases, we accept most vision insurance plans including EyeMed, Spectera, Superior Vision, Davis Vision. Many stores also acce...
Is insurance required to buy glasses, contacts or eye exams?
No, America's Best Contacts & Eyeglasses does not require the use of vision insurance at any of our locations. Read More
What is the difference between contact lens prescription and eyeglass prescription?
A contact lens prescription includes contact lens brand name, base curve, and diameter which are not components of an eyeglass pre scription. Contact lenses sit directly on the eye whereas glasses are worn on the bridge of the nose.
Do Plano lenses have focusing power?
Plano - PL - Plano lenses have no focusing power or correction.
How many frames does America's best have?
Other optical chains might only offer a few dozen pairs as part of a special like ours, but America's Best offers almost 200 frames as part of our 2 pair for $69.95 deal (frames tagged at $59.95 with single vision uncoated plastic lenses). America's Best also offers designer brands – check out our selection!
What is America's best contact?
America's Best Contacts & Eyeglasses is the low-price leader in a highly competitive eyewear market with more than 800 high-volume retail stores located across the U.S. Because we purchase a very high volume of eyeglass frames from manufacturers, we're able to negotiate unheard-of low prices from our vendors. Then we pass those savings on to our customers!
What to do if you are a long time contact lens wearer?
If you're a long-time contact lens wearer, consider joining our Eyecare Club to save money on contact lenses, exams and eyeglasses.
What is kidswear breakage protection?
KidsGear™ Breakage protection plan includes additional protection for kids 13 and under with scratch resistant coating and UV protection. ALL kid's eyeglass lenses are upgraded to impact-resistant polycarbonate lenses for greater protection from breakage.
How much does a contact lens exam cost?
Contact lens exams are just $89, but by joining the Eyecare Club , you can get 3 years of FREE contact lens exams (up to 2 per year).
How much are FT28 lenses?
Yes! You can purchase 2 pairs of lined plastic bifocal lenses (FT28) for just $99.95, including a FREE eye exam. Other bifocals and no-line progressives are also available at discounted prices. Please call or visit your local store for more detailed pricing.
How to schedule a contact lens exam?
Make a contact lens exam appointment online or call 1-800-TWO-PAIR to schedule an appointment with an independent doctor of optometry. Following your exam, America's Best associates will walk new contact lens wearers through a training session using your trial diagnostic lenses. After wearing your trial diagnostic pair for about a week, customers must return to the store for a contact lens evaluation to receive their finalized prescription.
How long does the product protection plan last?
For a low additional cost, the Product Protection Plan covers breakage with one replacement of broken glasses over one year.
Can you purchase two pairs of eyeglasses with a product protection plan?
You can also purchase the Product Protection Plan separately, without the special lens packages.
How long does it take for America's best to replace lenses?
America’s Best provides a prescription guarantee, which replaces your lenses for free if your prescription changes within 60 days of your eye exam.
What is the lawsuit against America's best contacts and eyeglasses?
In 2021, America’s Best Contacts and Eyeglasses was involved in a lawsuit accusing the company of pregnancy discrimination.
How long does it take to get glasses picked up?
You can select your glasses on the same day. Usually, your glasses will be available for pickup within 7 to 10 business days.
How much does an eye exam at America's Best cost?
America’s Best offers comprehensive eye exams free with the purchase of any two pairs of glasses totaling at least $69.95. An eye exam alone costs $50, and a contact lens exam costs $89.
What are the negative reviews of America's best?
Negative customer reviews of America’s Best complain about poor customer service, including unanswered calls or emails, as well as impolite employees. Several people received incorrect prescriptions, waited a long time for their glasses to arrive, and were unhappy with the poor quality of the glasses.
What to do if you have never worn contacts?
If you’ve never worn contacts before, schedule an eye exam, which will include a training session. The optometrist will provide you with a pair of trial diagnostic lenses. Then you’ll need to return to the store for a contact lens evaluation before receiving your final prescription.
How much does an eye exam cost?
An eye exam alone costs $50, and a contact lens exam costs $89. You can take a visual field test for $15 or combine it with a retinal image screening for $20. If you wear contacts, you can become a member of the eyewear club to receive discounts on contacts, eyeglasses, and accessories.
How to contact America's Best about a defective lens?
Explain the defect to Johnson & Johnson and they will provide you a reference number acknowledging your complaint. Call America's Best at 877-868-8946 and supply the complaint reference number you were provided by Johnson & Johnson. America's Best will provide you with a replacement for the defective lenses in your order.
What to do if your eyes are not examined at America's Best?
If your eyes were not examined at one of our America's Best store locations, please have your doctor's name, address and phone number available for us to contact them to verify your prescription.
What is a contact lens prescription?
A contact lens prescription includes contact lens brand name, base curve, and diameter which are not components of an eyeglass prescription. Contact lenses sit directly on the eye whereas glasses are worn on the bridge of the nose. The distance between these two spaces dramatically changes the level of correction for each type.
How long does it take for a symlink to ship?
Anticipated delivery time 5 to 7 days after order is processed to addresses within the continental US.
Do optometrists give prescriptions?
This law requires that optometrists and ophthalmologists give patients a copy of their prescriptions after a fitting and verify those prescriptions to any third party designated by the patient, such as an online lens seller. This protects patients by ensuring that their prescriptions are current and valid.
Does Auto Reorder have free shipping?
All Auto Reorder orders receive FREE shipping in the U.S.!
Does America's Best provide replacement lenses?
America's Best will provide you with a replacement for the defective lenses in your order.
How much are glasses at America's Best?
When it comes to getting the best deal on glasses at America’s Best, be sure to take advantage of the two-pairs for $69.95 offer. With this deal, you can choose any two pairs of glasses in the $59.95 selection for $69.95 total. That means you’ll be getting your second pair for just $10. Just be sure you’re choosing glasses from the eligible selection to avoid additional costs.
How long does it take to get a refund for glasses?
And if you need to return your glasses or accessories, you can bring them with the receipt to your nearest store for a full refund within 30 days of purchase.
How much does an eye exam cost?
Based on a recent price comparison, an exam for a new eyeglass prescription costs around $70 on average. For a contacts exam, you can typically expect to pay $100-$150. America’s Best offers eye exams beginning at $50 and contacts exams for $89. That means you’ll be saving between $20 and $60 compared to most optometrists’ offices.
How much does it cost to upgrade to polycarbonate lenses?
You can choose to upgrade to polycarbonate Verilite lenses for $69 or get lined bifocals for an additional $20. Some additional options include a protection package for $50, Transitions Signature lenses for $80 and/or an anti-reflective coating for $55.
How many pairs of glasses do you need for a free eye exam?
If you’re looking to get new glasses, consider buying two pairs from America’s Best in order to receive a free eye exam. Simply schedule an exam at a location near you and purchase two pairs of glasses at the end of your visit to avoid the $50 eye exam fee.
How long does it take for glasses to arrive at America's Best?
Many customers indicated that instead of the advertised 7-10 days, it’s taken closer to two weeks to receive orders and that glasses often still need to be adjusted or fixed upon arrival. Still, according to other customers, America’s Best resolved issues quickly and effectively.
Does insurance cover eyecare membership fees?
For example, the $99 Eyecare Club membership fee isn’t covered by insurance providers; however, membership in the Eyecare Club allows for two free contact lens (and glasses) exams per year for the next three years.
Americas Best Eyeglasses Scam Reviews – Customer Experience
It is great to doing business with companies that focus on giving the customer an awesome satisfaction! Below are experiences in as a customer at best america eyeglasses… The question is america best eyeglasses scam or legit?
Americas Best Eyeglasses
I’d rather pay 300$ for a pair of glasses that will last longer than 7 months than to keep paying these idiots for glasses that start to crackle and mess up and for them to LIE to me about WHY THEY ARE DOING IT.I wonder what the excuse would be this time considering I didn’t get the scratch resist on these……I guess I’ll never know.
