American Mattress will gladly exchange your mattress set within our local delivery area only. No refunds will be issued. If you are in our local delivery area, please contact a store near you, for the exchange. We will gladly exchange your mattress for one of equal value or as a credit against a mattress set of greater value only.
Full Answer
Can you return a mattress if you don't like it?
Most mattress-in-a-box companies have offered free, simple returns during a long “try it out” period. If you don't like the bed, you can return it and get your money back.
Is there a return policy on mattresses?
Yes, that's a full year to test the mattress and return it if it's not right for you. If you don't open your mattress, you can initiate a full return or a full exchange immediately. Once your mattress is opened, you'll need to wait 30 days after delivery before you can do either.
Can you return opened mattress?
If the mattress has been unopened the customers can return it for 30 to 100 days. However, if you have unpackaged your mattress you can still return them within 30 days of purchase.
How long after you buy a mattress can you return it?
Most companies offer a 100-days money-back guarantee, which is good enough. But if it's less than 30 days, stay away from them. Editor's note: some companies—like Saatva—offer a full refund, but still make you pay for shipping the item back to them.
Can you return a mattress within 30 days?
First, most brands won't accept returns during the first 30 days that you own the mattress. Known as the waiting period, these weeks ensure that you give the new bed a fair chance. Foams take time to reach their final feel, and the body's musculature can take a few weeks to adjust to a new sleeping surface.
What do you do if you don't like your mattress?
Depending on where you buy your bed, you'll have a couple of options:The company will send a truck to pick up your unwanted product. They'll either take it to a donation center or back to their warehouse. ... You may have to re-box your mattress and prepare it for shipment yourself. This task is often a two-person job.
What happens when you return a mattress?
Your returned mattress will still find a good home with someone who needs and wants it. In most cases, when state law allows it, returned mattresses are donated to charities like the Salvation Army, women resource centers, or homeless shelters.
How do you return a memory foam mattress?
0:004:22How to Return or Move a King or Queen size Foam Mattress Part 1YouTubeStart of suggested clipEnd of suggested clipSo once you've got the mattress bagged. Up you want to make sure that you seal the end you can use aMoreSo once you've got the mattress bagged. Up you want to make sure that you seal the end you can use a tape gun. Like that with the plastic tape you but you want to seal up the end really good.
Does a mattress soften over time?
Most mattresses take anywhere from 30 to 90 days to fully “break in." Your new mattress may be different from your old one, or it may seem stiff from its newness, and thus may seem uncomfortable for a little while. Like a new pair of shoes, the mattress materials haven't had time to soften and conform to your body.
How do I return a mattress I bought online?
3:216:57How To Return A Bed In A Box Mattress (FULL GUIDE) - YouTubeYouTubeStart of suggested clipEnd of suggested clipIn this case most mattress companies will actually require you to take the used mattress to aMoreIn this case most mattress companies will actually require you to take the used mattress to a donation center yourself. And then provide a donation receipt in order to get your full refund.
Can I get my money back from Mattress Firm?
If you're not satisfied with your Mattress Firm product, you have a right to a one-time exchange within 120 days of purchase. The company won't accept a return or exchange if you request it within 21 days of purchase because you need to allow the mattress to adjust to your body.
Does Costco return mattresses?
So, how does the Costco mattress return policy work? Short Answer: Costco allows customers to return mattresses at any point after purchase. It includes traditional mattresses, memory foam mattresses, Casper mattresses, and even air mattresses. In addition, Costco has a 100% satisfaction guarantee.
Does Costco return mattresses?
So, how does the Costco mattress return policy work? Short Answer: Costco allows customers to return mattresses at any point after purchase. It includes traditional mattresses, memory foam mattresses, Casper mattresses, and even air mattresses. In addition, Costco has a 100% satisfaction guarantee.
What happens to returned mattresses UK?
“All returned mattresses are sent to our charity partners. The charities we support include The Salvation Army, Vinnies, Lifeline Australia, Anonymous X,” Ecosa director Ringo Chan confirmed to The Feed. “In rural areas, we work with the customer to coordinate a collection from a charity.
What is Amazon's return policy on mattresses?
Mattresses. You can request a return or refund for any reason within 100 days of receipt of shipment. We accept the return of mattresses that are unopened and in their original packaging. Unboxed, expanded, and full size mattresses are not returnable, but are eligible for a refund.
Shipping, Deliveries & Store Pickup
Need your mattress delivered? No problem, will be ready when you are! We roll out the white glove delivery service for you with this premium service - tailored to YOUR schedule.
Online Return Policy
There are no returns, comfort guarantees or size exchanges on out of state deliveries or closeouts. All sales are final.
How many feet does a king size bed frame need?
Metal bed frames need at least 1 center support with at least 1 foot touching the floor. Wooden bed frames require at-least 5 supports with at least 3 feet touching the floor.
Does American Mattress have a warranty?
The manufacturer’s representative alone will determine whether the product is covered under its warranty. American Mattress does not have the authority to circumvent the manufacturer’s decision or to expand or modify its warranty.
Do you need a copy of a sales receipt for a mattress warranty?
A copy of the sales receipt must be provided for all warranty claims and must be the original purchasing consumer within the duration of your warranty. Inspection fees and/or delivery fees are additional. Any staining or soiling of a mattress will void the warranty.
Does staining a mattress void the warranty?
Any staining or soiling of a mattress will void the warranty. The purchase and use of a mattress protector is highly recommended. If you have moved or the store has closed and you wish to start a warranty claim, you will need to contact the manufacturer directly. Please refer to the list below.
30, 90, or 120 Night Comfort Guarantee
American Mattress will gladly exchange your mattress set for one of equal value or as a credit against a mattress set of greater value only. No credits or refunds will be issued. This comfort guarantee is a one-time exchange valid for 30, 90, or 120 days; does not apply to the exchanged bed and requires a 15-30 day minimum trial.
60 Day Best Price Guarantee
American Mattress guarantees that our prices are the lowest you’ll find. If you happen to find the same or comparable item locally advertised at a lower price; just let us know and we will match that price.
Power Base Protection Plans
When purchasing your new adjustable bed, you’ll want to make sure your investment is protected. Buying a Power Base Protection Plan will provide the parts and labor necessary to repair or replace the electrical components of your power base for years to come.