What is AMS’s 45 day return policy?
Our 45 day return policy allows you to buy with confidence at AMS! If you are not completely satisfied with any item* purchased from AMS, return it to us within 45 days of the shipping date, and we will refund your money or help you with an exchange.
How do I return an item to AMS?
The item being returned must be packed in the product box with all original packing material and paperwork and then packed in the shipping carton. AMS has a 45 day return policy. Do not accept your shipment if the package shows signs of external damage.
Can I buy from American Musical Supply in Canada?
Welcome all Canadian musicians! Now you can buy your gear from American Musical Supply with the same ease as you would going to a local music store, only with way more selection and more than competitive prices! Check out our fantastic selection of thousands of first-class musical products eligible for shipment to Canada.
How do I return an item that I purchased online?
Before returning any item please call 1-800-458-4076 for a Return Authorization number (RA#) or simply complete the form below, and your RA# along with any instructions will be emailed back to you. Provided it shows no sign of wear or abuse, we will refund your money.
How to return an item to Amazon?
How long does it take to get a return authorization number?
Can you redeem store credit for cash?
How do I return to American Music Supply?
Call us at 1-800-458-4076 (or you may complete this form) and we'll email an Electronic Return Label to you. Put the label on the box and follow the easy UPS instructions! The label tells us everything we need to get your refund or exchange done FAST! FASTER than anyone!!
Is American musical still in business?
American Musical Supply began as the catalog and Internet division of a Bergen County music business named Victor's House of Music. When Victor's was leased by competing retailer Guitar Center in 2007, the former Victor's owners retained control of AMS and continue to operate it as a mail order and web business.
Is zZounds and AMS the same company?
zZounds and American Musical Supply are not the same company, but they do work with one another. If you've looked at the website of both stores, you might have noticed that their stock looks incredibly similar – this is because they share an inventory.
What does non factory sealed mean?
Non Factory Sealed are items that have been opened but are in perfect physical condition such as customer returns, open box for product photos/videos, demo stock, etc.
Is American Musical Supply trustworthy?
Overview. American Musical Supply has a consumer rating of 3.11 stars from 9 reviews indicating that most customers are generally satisfied with their purchases. American Musical Supply ranks 16th among Music Equipment sites.
Does Guitar Center own American musical?
Guitar Center is an American music retailer chain. It is the largest company of its kind in the United States, with 294 locations....Guitar Center.FormerlyThe Organ Center (1959–1964) The Vox CenterProductsMusical instruments, recording equipment and accessoriesRevenue$2.14 billionOwnerAres ManagementNumber of employees10,0008 more rows
Is zZounds owned by Guitar Center?
Toward the end of 2000, zZounds.com was sold to Musical Fulfillment Services, its current owners. At the same time, zZounds Music Discovery Center was closed, making zZounds truly an online-only retailer.
Is Sweetwater owned by Guitar Center?
No, Sweetwater is not owned by Guitar center. Guitar Center is owned by Ares Management, whereas Sweetwater is majority owned by Providence Equity Partners with founder Chuck Surack owning the remainder of the company after selling over half of his stake in July of 2021.
How reliable is zZounds?
Overview. zZounds has a consumer rating of 2.37 stars from 94 reviews indicating that most customers are generally dissatisfied with their purchases. Consumers complaining about zZounds most frequently mention customer service and next day problems. zZounds ranks 34th among Instrument sites.
Does factory sealed mean brand new?
Factory Sealed: (1.) Electronic Components that have not been previously used and that meet all of the specifications of the industry definition of NEW and that which are contained in the original manufacturer's sealed packaging.
What does box sealed mean?
closed with a lid, cover etc so that nothing can get in or out. a sealed box/bag/envelope.
What is a sealed item?
Sealed products include all products containing collectible cards or trading cards and officially sealed by the manufacturer. Examples include booster packs, bundles, booster boxes, Challenger Decks, and Commander Decks.
Is AMS music legit?
AMS products come with a 45 day satisfaction guarantee and a lowest price guarantee....American Musical Supply Rating.Overall Satisfaction9.4 /10Checkout Satisfaction9.5 /10Product Met Expectations9.4 /10On-Time Delivery9.5 /10Satisfaction with Customer Support9.4 /104 more rows
Is zZounds a legit website?
Overview. zZounds has a consumer rating of 2.37 stars from 94 reviews indicating that most customers are generally dissatisfied with their purchases. Consumers complaining about zZounds most frequently mention customer service and next day problems. zZounds ranks 34th among Instrument sites.
Why is American music so popular?
Part of the reason for America's success in music, could be the country's consistent output of new sounds and genres. Just as punk grew from folk, so hip hop grew from funk. Hip hop is perhaps the most recent genre to be added to the list of original American music.
How reliable is Sweetwater?
So, Is Sweetwater Legit? Sweetwater is absolutely legitimate. They're arguably the biggest online music, sound, and gear retailer in the U.S. They have top ratings on a variety of websites and serve millions of customers every year.
Returning Merchandise
Before returning any item please call 1-800-458-4076 for a Return Authorization number (RA#) or simply complete the form below, and your RA# along with any instructions will be emailed back to you. Provided it shows no sign of wear or abuse, we will refund your money.
Defective or Damaged Merchandise
Do not accept your shipment if the package shows signs of external damage. Always inspect and test your equipment immediately upon delivery, even if you do not plan to use it right away.
How Are Shipping Charges Handled?
If you are returning a product for an exchange, AMS will pay the shipping charges on the exchange order. If you are returning a product for a refund, AMS will refund the full purchase price excluding any shipping charges incurred on the original order. However, you are responsible for the shipping costs on the product that you are returning to AMS.
How Are Restocking Fees Handled?
We rarely charge restocking fees. We can only accept items that are returned without signs of wear and tear and with all of the original contents and packaging. "Wear and tear" refers to any damage that was not present when the merchandise was received - rack mounting damage, scratches, dents, etc.
How Long Does It Take To Receive a Refund?
Once our warehouse receives the returned merchandise, a refund is typically processed within 2 to 5 business days (Monday through Friday) and an additional 1-3 days for you to see the credit back to your account. Processing time may vary depending on daily return volume.
How to return an item to Amazon?
Click details on the order with the item (s) you wish to return, then click the "Start a Return" button. You can also call us at 1-844-444-7336. Returns must be initialized within 30 days from purchase date. Returns for items marked as Open Box are not permitted - all Open Box sales are final.
How long does it take to get a return authorization number?
If you return a product without first contacting our Returns Department HERE for a Return Merchandise Authorization (RMA) number, it will take up to 3 weeks to be processed and we may charge you a 10% restocking fee at our discretion.
Can you redeem store credit for cash?
Store credit is not redeemable for cash. Orders that are fully or partially paid for with Affirm financing are only eligible for return if an RMA number is issued within 90 days of the order being placed, regardless of when the order was shipped by AmericanMuscle or received by the customer.
Does free shipping apply to Canadian orders?
Note: Free shipping offers do not apply to Canadian orders. For these orders, please be aware of customs fees - such as taxes and duties - when your order arrives. Since these fees vary from location to location, customs fees are not included in shipping charges.
Can AMS ship internationally?
International Customers. AMS is only able to ship internationally to Canada and US Territories. For shipping charges to these locations, please contact us at 1-800-458-4076 or 1-952-641-1402.
How to return an item to Amazon?
Click details on the order with the item (s) you wish to return, then click the "Start a Return" button. You can also call us at 1-844-444-7336. Returns must be initialized within 30 days from purchase date. Returns for items marked as Open Box are not permitted - all Open Box sales are final.
How long does it take to get a return authorization number?
If you return a product without first contacting our Returns Department HERE for a Return Merchandise Authorization (RMA) number, it will take up to 3 weeks to be processed and we may charge you a 10% restocking fee at our discretion.
Can you redeem store credit for cash?
Store credit is not redeemable for cash. Orders that are fully or partially paid for with Affirm financing are only eligible for return if an RMA number is issued within 90 days of the order being placed, regardless of when the order was shipped by AmericanMuscle or received by the customer.
