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bradford exchange return policy

by Dr. Reba Reynolds Published 3 years ago Updated 2 years ago
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Can you return Bradford Exchange items?

Bradford Exchange offers free returns on most items, and its return policy is industry-leading. You have up to 365 days to make a return, depending on the product you've purchased. You can see the return details for each item on its product page, under the Add to Cart button.

How do I return a gift from Bradford Exchange?

A: To return an item for an exchange or refund, it must be returned within the specified warranty period. Please ensure you fill out and return the Product Return Form on the reverse of your original invoice explaining the reason for the return, and your request for a replacement, exchange or credit/refund.

Where do I return Bradford Exchange items?

All original documents received with your item must also be returned. All returns will be sent via the U.S. Postal Service to our Returns Center at 854 Golf Lane, Bensenville, IL 60105.

What is the return and exchange policy?

A return policy is a set of rules that merchants establish to manage how customers return or exchange unwanted or defective products that they've previously purchased or received as a gift.

Where is Bradford Exchange located?

Niles, IllinoisThe Bradford ExchangeTypePrivateHeadquartersNiles, IllinoisKey peopleRichard Tinberg (CEO)Number of employees500+Websitewww.bradfordexchange.com3 more rows

How do I contact the Bradford Exchange?

You may reach our Customer Service department toll free at 1-866-503-9057. A representative will gladly take your order.

Is the Bradford Exchange Mint real?

ABOUT THE BRADFORD EXCHANGE MINT: a division of The Bradford Exchange, The Bradford Exchange Mint is a trusted resource for genuine coins of enduring value worldwide.

How much is shipping on Bradford Exchange Checks?

Frequently Asked QuestionsShipping MethodShipping Time & RestrictionsShipping CostIn-Plant RushChecks are printed in 1 to 3 business days. Included FREE with SecureShipStandard S&H + $5.99 per order4 more rows

Can I cancel my order from Bradford Exchange?

You have the right to cancel your order within 14 working days of receiving your purchase. This 14 day period begins the day after you receive the items from us. To exercise the right to cancel, you must inform us of your decision to cancel your contract.

What is 30 day return policy?

For example, the 30 days could mean that you have to exchange the purchase within 30 days of purchasing the items. It could also mean that you have 30 days to use a promotion or discount within the store.

How do I return an order?

Tell the clerk you want to return the item. Go to the returns department if there is one, or to a cashier. Smile and explain that you want to return an item and why. Remember to be friendly.

How do I return online orders?

Most businesses with an online store have a return policy in place....Read the store's return policy. Before you purchase anything, carefully read through the store's policy about how to return something you ordered online. ... Keep the original packaging. ... Take photos of any damage or defects. ... Start the return process ASAP.

How do I contact Bradford Exchange by email?

Emailing us at CustomerService@bradfordexchange.com.

Is the Bradford Exchange Mint real?

ABOUT THE BRADFORD EXCHANGE MINT: a division of The Bradford Exchange, The Bradford Exchange Mint is a trusted resource for genuine coins of enduring value worldwide.

Does Bradford Exchange have a catalog?

To browse and shop a catalogue, click on the catalogue of your choice below.

How do I cancel the Bradford Exchange?

To cancel through Customer Service, please call our 24/7 phone line at 877-518-2644. You can also email your cancellation request to CustomerService@BradfordExchangeRewards.com or submit your request online.

Where to send Canada Post return label?

All returns, using our Return Information Card and Prepaid Return Label, will be sent via Canada Post to our Returns Center at 2080 Piper Lane, London, ON, N5V 3N6.

What to do if you receive a duplicate order?

A: If you receive a duplicate order, please return the duplicate to us using our Return Information Card (see related information above).

Can you return a broken item?

A: If you received a broken or damaged item, the entire contents of that particular shipment must be returned for a replacement within the specified warranty period using our Return Information Card (see related information above).

Where to return Bradford Exchange?

All items should be returned in the original packaging, with their Certificate of Authenticity to: THE BRADFORD EXCHANGE, PO BOX 6 878, WETHERILL PARK NSW 1851

How to check status of return from Bradford Exchange?

A: Please contact us directly to check the status of your return for any item ordered via the Internet, phone or mail from The Bradford Exchange. You can contact our Client Service department at 02 9841 3311 Monday-Friday, between 8:00am and 5:00pm (EST) and one of our friendly team members will be able to assist you with this.

Can you return a broken item?

A: If you received a broken or damaged item, the entire contents of that particular shipment must be returned for a replacement within the specifi ed warranty period using our Product Return Form (see related information above). All items should be returned in the original package.

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