How do I return to American Music Supply?
Call us at 1-800-458-4076 (or you may complete this form) and we'll email an Electronic Return Label to you. Put the label on the box and follow the easy UPS instructions! The label tells us everything we need to get your refund or exchange done FAST! FASTER than anyone!!
Is American Musical Supply still in business?
American Musical Supply began as the catalog and Internet division of a Bergen County music business named Victor's House of Music. When Victor's was leased by competing retailer Guitar Center in 2007, the former Victor's owners retained control of AMS and continue to operate it as a mail order and web business.
Is zZounds and AMS the same company?
zZounds and American Musical Supply are not the same company, but they do work with one another. If you've looked at the website of both stores, you might have noticed that their stock looks incredibly similar – this is because they share an inventory.
How long does it take American Musical Supply to ship?
Our 4 state-of-the-art, strategically located warehouses are highly efficient and allow us to ship your gear in record time - and most orders will arrive at your door within 2 days for free.
Is American Musical Supply trustworthy?
Overview. American Musical Supply has a consumer rating of 3.11 stars from 9 reviews indicating that most customers are generally satisfied with their purchases. American Musical Supply ranks 16th among Music Equipment sites.
Does Guitar Center own American Music Supply?
Guitar Center is an American music retailer chain. It is the largest company of its kind in the United States, with 294 locations. Its headquarters is in Westlake Village, California....Guitar Center.FormerlyThe Organ Center (1959–1964) The Vox CenterOwnerAres ManagementNumber of employees10,000WebsiteGuitarcenter.com9 more rows
Is zZounds owned by Guitar Center?
Toward the end of 2000, zZounds.com was sold to Musical Fulfillment Services, its current owners. At the same time, zZounds Music Discovery Center was closed, making zZounds truly an online-only retailer.
Is Sweetwater owned by Guitar Center?
No, Sweetwater is not owned by Guitar center. Guitar Center is owned by Ares Management, whereas Sweetwater is majority owned by Providence Equity Partners with founder Chuck Surack owning the remainder of the company after selling over half of his stake in July of 2021.
Who is zZounds owned by?
zZounds was founded in 1997 and later acquired by Harmony Central. They are exclusively online with no physical locations. zZounds ships from 4 warehouses spread across the United States, 7 days a week. They have headquarters in New Jersey.
Is AMS music legit?
AMS products come with a 45 day satisfaction guarantee and a lowest price guarantee....American Musical Supply Rating.Overall Satisfaction9.4 /10Checkout Satisfaction9.5 /10Product Met Expectations9.4 /10On-Time Delivery9.5 /10Satisfaction with Customer Support9.4 /104 more rows
How long does AMS take to ship?
For orders being shipped within the contiguous US*, the standard rates are as follows: Standard (7-10 business days) -- $4.75 for the first item and $1.25 for each additional item. Expedited (2-3 business days) -- $11.30 for the first item and $3.30 for each additional item.
Does Zzounds report to credit bureau?
No -- since we are not offering you a conventional line of credit, we do not report payment activity to credit agencies.
Where is American Music Supply?
AMERICAN MUSICAL SUPPLY - 13 Photos & 34 Reviews - Musical Instruments & Teachers - 16 Wright Way, Oakland, NJ - Phone Number - Yelp.
Is AMS music legit?
AMS products come with a 45 day satisfaction guarantee and a lowest price guarantee....American Musical Supply Rating.Overall Satisfaction9.4 /10Checkout Satisfaction9.5 /10Product Met Expectations9.4 /10On-Time Delivery9.5 /10Satisfaction with Customer Support9.4 /104 more rows
Is zZounds a legit website?
Overview. zZounds has a consumer rating of 2.37 stars from 94 reviews indicating that most customers are generally dissatisfied with their purchases. Consumers complaining about zZounds most frequently mention customer service and next day problems. zZounds ranks 34th among Instrument sites.
Is Sweetwater sound legit?
So, Is Sweetwater Legit? Sweetwater is absolutely legitimate. They're arguably the biggest online music, sound, and gear retailer in the U.S. They have top ratings on a variety of websites and serve millions of customers every year.
How Are Shipping Charges Handled?
If you are returning a product for an exchange, AMS will pay the shipping charges on the exchange order. If you are returning a product for a refund, AMS will refund the full purchase price excluding any shipping charges incurred on the original order. However, you are responsible for the shipping costs on the product that you are returning to AMS.
How Are Restocking Fees Handled?
We rarely charge restocking fees. We can only accept items that are returned without signs of wear and tear and with all of the original contents and packaging. "Wear and tear" refers to any damage that was not present when the merchandise was received - rack mounting damage, scratches, dents, etc.
How Long Does It Take To Receive a Refund?
Once our warehouse receives the returned merchandise, a refund is typically processed within 2 to 5 business days (Monday through Friday) and an additional 1-3 days for you to see the credit back to your account. Processing time may vary depending on daily return volume.
Joe Nerve Supporting Member
If there's something wrong with the purchase, they don't charge. If they suspect you just don't like it, they will. And it often has to do with the person you're talking with on the phone. It's the same with any and every other big online retailer.
Joe Nerve Supporting Member
I have edited my initial post. I had confused them with MF. I have done business with both AMS and Zzounds (Same ownership, I think) through the years and have been satisfied. I still think that it is bad policy to try to get a few bucks out of a deal when you will drop the fee if challenged.
Joe Nerve Supporting Member
Given those issues, yes they should have given you a RMA to ship back to them free.
DavC
the last couple decades of folks ordering music toys online , try them out , send them back ... i think has loaded the market with many items that should be marked as ' floor models ' or ' re-stocked ' ..!
Mugre
Korg wrecks everything. it's one of two companies I will buy NOTHING from ever. The other starts with a "B" and is notorious for reverse engineering.
40Hz Supporting Member
That's why I stick with Sweetwater. They assign a rep to your account. So I deal with the same guy every time I order or call. I know him, and he knows what I'm about and where I'm coming from. So if there's ever a problem it's not like either one of us is talking to a complete stranger who may or may not be BSing.
mikew31 Supporting Member
The OP should have praised AMS for paying for shipping even though the bass was not defective. Did it need a setup? Sure, but from the description given it was not defective. Bad strings? Maybe it encountered some humidity changes or several temperature changes. A bad finish does not constitute defective.
How long are gooseneck lights warranted?
Littlite Gooseneck Lamps, Littlite LED lamps and Littlite accessories are warranted for the life of the product, with the exception of Littlite LED elements, which are warranted for two years from date of purchase, and light bulbs which are warranted only to function when purchased.
How long is the singing machine company warranty?
THE SINGING MACHINE COMPANY, INC. warrants your product to be free from defects in material and workmanship for a period of Ninety (90) days from date of sale to the original consumer. Product will be replaced or repaired free of charge if it has proven to be defective within the Ninety (90) day period when said product is returned at customer expense within the warranty period.
How long is the DMX warranty?
24-month limited warrant y on all DMX products. 12-Month limited warranty on special effect fixtures and controllers. 3-month limited warranty on items with an "NV" prefix. Covers manufacturing defects in material and workmanship.
