Full Answer
What is America's best's return policy for lenses?
America's Best will provide you with a replacement for the defective lenses in your order. If a defective product return is required, Johnson & Johnson will send you a postage paid return label to retrieve the lenses. Lenses ARE NOT to be returned to America's Best.
Why choose America's Best Contacts&Eyeglasses?
America's Best Contacts & Eyeglasses is the low-price leader in a highly competitive eyewear market with more than 800 high-volume retail stores located across the U.S. Because we purchase a very high volume of eyeglass frames from manufacturers, we're able to negotiate unheard-of low prices from our vendors.
Do I need vision insurance to buy glasses at America's best?
No, America's Best Contacts & Eyeglasses does not require the use of vision insurance at any of our locations. Does America’s Best accept vision insurance? Yes!
How long does it take to get glasses from America’s best?
Because we use a centralized lab, eyeglasses are typically ready for pick-up in 7-10 business days. If you would like to know the status of your order, please contact your local store. Does America’s Best accept vision insurance?
What is the return policy for glasses at America's Best?
What is your return policy for glasses? We offer a 30-day return policy on glasses when accompanied by a receipt.
Does Americas Best have a return policy?
Refund Policy Merchandise accompanied by a receipt may be returned within 30 days for a full refund less the eye exam* fee.
Can you return prescription glasses?
Usually, an optical store will offer a refund or replacement for the following reasons: There's a manufacturer defect such as a frame that breaks. They will be replaced or your money will be refunded. The prescription is clearly wrong, due to a mistake in how your eyes were measured or the in how the lenses were made.
How do I get a refund from glasses?
0:061:01How To Return Glasses? | GlassesUSA.com - YouTubeYouTubeStart of suggested clipEnd of suggested clipAnd place the label on the envelope. Then ship the glasses back to us it may take up to 30 days forMoreAnd place the label on the envelope. Then ship the glasses back to us it may take up to 30 days for the credit to appear in your bank.
Do your eyes need time to adjust to new glasses?
It can take a few days to a few weeks for your eyes and brain to fully adjust to your new eyewear, whether you are increasing your prescription or wearing eyeglasses for the first time.
How long does it take for America's best to make glasses?
7 to 10 business daysWhile we generally project a 2 week (7 to 10 business days) wait for eyeglasses, sometimes they arrive sooner. If you haven't received a call within 2 weeks of ordering your glasses, feel free to call the store. If you have any other questions, contact us. Treat your eyes to our best offer!
What if I am not happy with my prescription glasses?
Sometimes it can take a few days to get used to new glasses. If you have worn your specs for a few days and they are uncomfortable, return to the optical practice where you purchased the specs. Ask to speak to the registered dispensing optician who will be able to adjust your specs and make them more comfortable.
What happens if I don't like my new glasses?
Some optical stores and online sellers guarantee your satisfaction with your eyeglasses — even if you simply don't like them — by offering a refund or a store credit for the amount you paid for them. If so, you usually must return the glasses within a specified period of time (for example, within 30 days of purchase).
What happens if your glasses prescription is wrong?
Combination of Effects of Wearing Wrong Prescription Glasses A sudden onset of vertigo, headaches, blurry vision, headaches, and eye fatigue can indicate many different health problems, some of them more serious than others.
Can you change frames on glasses?
You can put old lenses in new frames in most cases, as long as the new frames are the same ones you used to have. An eye care professional will just need to make sure your prescription doesn't restrict the type of eyewear you use so that you don't have issues down the line.
Can you change the color of your glasses frames?
You can paint your eyeglass frames. For people who wear glasses, the reflection in the mirror can get a bit monotonous. You can change up your other accessories daily, but your specs are always the same, which is why people who wear glasses may start thinking about painting their frames.
Can I sell my prescription glasses?
Sell Your Old Glasses If you want to make some money from giving your pair of frames away, you can also try to sell them online. Check out online marketplaces like eBay or Preloved, where people buy and sell secondhand items.
Can you return contact lenses?
With all the tips and tricks floating around about how to handle your contacts, one that might often get overlooked is, “Can I return my contacts?” The answer is more than a simple yes or no. Each retail company has its own return policy, with most requiring that unused or defective lenses be returned within 30 days.
What does LensCrafters do with returned glasses?
On receiving the returned product, we'll refund your purchase on the card you used at checkout. This process can take about 7-10 days. You'll receive an email confirming your refund, but if you feel it's been too long, please give our customer service a call.
How much does America's best vision plan cost?
At $99 for 3 years, or $139 for 5 years, you receive: 10% or more off all replacement contact lenses** 10% off all eyeglasses including designer frames in-store. 10% off accessories in-store.
What is the cost for Transitions lenses?
For patients not covered by health insurance, transition lenses typically add $100-$400 to the cost of prescription eyeglasses, which can cost up to $1,000, depending on the frames, lenses and any additional features chosen.
How long will it take for me to receive my glasses?
Associates should give customers placing in-store orders an estimated day of when their glasses should arrive back at the store. Because we use a c...
Does America’s Best accept vision insurance?
Yes! For in-store purchases, we accept most vision insurance plans including EyeMed, Spectera, Superior Vision, Davis Vision. Many stores also acce...
Can I get my glasses adjusted at your store?
America’s Best offers FREE frame adjustments! Please visit a local store to have your glasses adjusted as often as you need. Read More
Can I still order glasses if my prescription is expired or it doesn't have an expiration date?
We can only fill orders for current, valid prescriptions. If your prescription does not have an expiration date, then the expiration date is either...
Can I use my glasses prescription for a contact lens prescription?
Glasses prescriptions and contact lens prescriptions are not the same. A contact lens prescription includes contact lens brand name, base curve, an...
What are the best lenses for my glasses based on my prescription?
To learn more about the different types of lenses available, please visit our Eyeglass Lens page. Read More
What happens if my doctor changes my prescription after I receive my glasses?
If your doctor changes your prescription due to vision problems you are experiencing with your glasses purchase, we will replace your lenses one-ti...
Eyeglasses Prescription Glossary / Abbreviations
OD - Shorthand for oculus dextrus, or Right Eye OS - Shorthand for oculus sinister, or Left Eye Sphere or Power - SPH or PWR Main strength of your...
What's included in the 2 for $79.95 deal?
The 2 for $79.95 advertised offer includes single vision uncoated plastic (CR39) lenses, frames from our $69.95 price selection and a free eye exa...
Can I share the 2 for $79.95 offer with someone else?
The 2 for $79.95 offer cannot be shared with another individual and both pairs of glasses must be for the same person. You may use two different...
How can I find the closest America's Best location?
Enter your zip code or your city and state in the Store Locator on this website to find your nearest America's Best location. Read More
How much does an eye exam cost?
At America's Best, eye exams are FREE* with our 2 pairs offers! Exams without a 2 pair purchase are only $50. Schedule an eye exam at America's B...
How much does a contact lens exam cost?
Contact lens exams cost $89, but customers can join the Eyecare Club for $99 to get 3 years of contact lens exams (up to 2 per year), as well as...
How long will it take for me to get my glasses?
Associates should give customers placing in-store orders an exact day of when their glasses should arrive back at the store. Because we use a centr...
Do you accept same-day appointments or walk-ins?
We do accept same day appointments and walk-ins, but it's always best to schedule an appointment. Please schedule an appointment online. Read More
Does America’s Best accept vision insurance?
Yes! For in-store purchases, we accept most vision insurance plans including EyeMed, Spectera, Superior Vision, Davis Vision. Many stores also acce...
Is insurance required to buy glasses, contacts or eye exams?
No, America's Best Contacts & Eyeglasses does not require the use of vision insurance at any of our locations. Read More
How to make a contact lens appointment?
Make a contact lens exam appointment online or call 1-800-TWO-PAIR to schedule an appointment with an independent doctor of optometry. Following your exam, America's Best associates will walk new contact lens wearers through a training session using your trial diagnostic lenses.
Can you share 2 pairs of glasses for $69.95?
The 2 for $69.95 offer cannot be shared with another individual and both pairs of glasses must be for the same person. You may use two different powers for the 2 pairs, but they must be from the same prescription. Read More.
Can I use my FSA to pay for eyeglasses?
Can I use my FSA (flex spending account) or HSA (health savings account) to pay for my purchase? Yes, you can use FSA or HSA funds when purchasing eye exams, eyeglasses, eyeglass lenses or contact lenses. Please remember that all FSA funds must be used by the end of the calendar year. Read More.
What is a contact lens prescription?
A contact lens prescription includes contact lens brand name, base curve, and diameter which are not components of an eyeglass prescription. Contact lenses sit directly on the eye whereas glasses are worn on the bridge of the nose. The distance between these two spaces dramatically changes the level of correction for each type.
How to contact America's Best about a defective lens?
Explain the defect to Johnson & Johnson and they will provide you a reference number acknowledging your complaint. Call America's Best at 877-868-8946 and supply the complaint reference number you were provided by Johnson & Johnson. America's Best will provide you with a replacement for the defective lenses in your order.
Can you throw away a defective lens?
Defective Products. In the unlikely event you receive a defective lens, do not throw the lens away. It may need to be returned to the manufacturer for analysis. Provided the lens manufacturer agrees the lens is defective, a replacement lens will be issued at no cost.
Do optometrists give prescriptions?
This law requires that optometrists and ophthalmologists give patients a copy of their prescriptions after a fitting and verify those prescriptions to any third party designated by the patient, such as an online lens seller. This protects patients by ensuring that their prescriptions are current and valid.
Do you need a prescription for contact lenses?
However, a current, valid prescription is required to purchase contact lenses.
What is the NVI website?
This Web Site User Agreement (the "Agreement") between you and National Vision, Inc. ("NVI") d/b/a AMERICA's BEST CONTACTS & EYEGLASSES, details the terms and conditions of your permitted use of this website and associated mobile applications ('Web Site'). The Web Site is designed as a shopping, and information resource. Your use of all, or any portion of, the Web Site, including but not limited to your downloading of information or ordering of any products from this Web Site, signifies your acknowledgement of the reasonableness of these terms, and your express agreement to be bound by these terms. If you choose to continue to use or access this Web Site after having the opportunity to read the Terms, you recognize that NVI has provided valuable consideration by offering this Web Site free of charge, and in exchange for that valuable consideration, you agree to the Terms hereof. If you do not agree to be bound by any, or all, of these terms, you are instructed not to access or use the Web Site, as your usage will be conclusively presumed to represent your agreement to be bound by the following terms. THESE TERMS INCLUDE AN AGREEMENT TO SUBMIT CLAIMS EXCLUSIVELY TO INDIVIDUAL (NON-CLASS) ARBITRATION. SEE BELOW.
What happens if a court finds a provision of the Terms of Use invalid?
If any provision of the Terms of Use is found by a court of competent jurisdiction to be invalid, the parties nevertheless agree that the court should endeavor to give effect to the parties' intentions as reflected in the provision, and the other provisions of the Terms of Use remain in full force and effect.
What happens if you don't agree to the Terms of Use?
These terms are effective until terminated by either party. If you no longer agree to be bound by the Terms of Use, you must cease your use of the Site. Subject to applicable law, we reserve the right to suspend or deny, in our sole discretion, your access to all or any portion of the Site with or without notice. You agree that any termination of your access to the Site may be effected without prior notice, and acknowledge and agree that we may immediately deactivate or delete your account and all related information and files in your account and bar any further access to such files or the Site. Further, you agree that we shall not be liable to you or any third-party for any termination of your access to the Site.
What happens if a provision of these Terms is unlawful?
If any provision of these Terms shall be unlawful, void or for any reason unenforceable, then that provision shall be deemed severable from these Terms and shall not affect the validity and enforceability of any remaining provisions.
What is a "e-mail"?
When you visit the Site or send e-mails to us, you are communicating with us electronically. You consent to receive communications from us electronically. You agree that all agreements, notices, disclosures and other communications we provide to you electronically satisfy any legal requirement that such communications be in writing. You grant us the right to continue to send such emails until you specifically notify us that you wish to no longer receive emails from the Company.
Is NVI a protective site?
You should be aware that NVI is very protective of its property. Requests for consent to otherwise-prohibited use of this Web Site are rarely granted; however, if you have a reasonable request, we will certainly consider it. This is not to say we will consent, but we will consider it.
Is NVI copyright protected?
Any reproduction, distribution, transmission, modification, publication, broadcast, or other exploitation of the Content, design, layout, or other individual elements of this Web Site without the express written consent of NVI is strictly prohibited and may constitute a violation of proprietary rights. You should be aware that NVI is very protective of its property. Requests for consent to otherwise-prohibited use of this Web Site are rarely granted; however, if you have a reasonable request, we will certainly consider it. This is not to say we will consent, but we will consider it. Remember, ask before you act -- as any of the above-described uses without our express written consent are strictly prohibited. To request such permission, or for more information, please contact us or send us an e-mail.
How much are glasses at America's best?
America’s Best offers eyeglasses at a range of prices and with different bundles. The cheapest bundle includes two pairs of glasses for $29.95. The most expensive glasses are $179, with an option to add a second pair for a minimum of $108. Tinted, Verithin, or Verilite lenses cost more.
How much are contact lenses?
Contact lenses range in price from $23.99 to $206.99. For children, the least expensive option includes two pairs of glasses for $59.95. The most expensive option is two pairs of glasses for $99.95. For in-store purchases, America’s Best accepts many national and regional vision insurance plans and can file insurance claims directly.
What is the lawsuit against America's best contacts and eyeglasses?
In 2021, America’s Best Contacts and Eyeglasses was involved in a lawsuit accusing the company of pregnancy discrimination.
What is the 508 accessibility standard?
In 2019, America’s Best Contacts and Eyeglasses was involved in a lawsuit relating to the WCAG 2.0, Section 508 accessibility standard, which requires businesses to make electronics, communications, and information technology accessible to people with disabilities.
How long does it take to get glasses picked up?
You can select your glasses on the same day. Usually, your glasses will be available for pickup within 7 to 10 business days.
How much does an eye exam at America's Best cost?
America’s Best offers comprehensive eye exams free with the purchase of any two pairs of glasses totaling at least $69.95. An eye exam alone costs $50, and a contact lens exam costs $89.
What to do if you have never worn contacts?
If you’ve never worn contacts before, schedule an eye exam, which will include a training session. The optometrist will provide you with a pair of trial diagnostic lenses. Then you’ll need to return to the store for a contact lens evaluation before receiving your final prescription.
Protection plans are always a good idea
For a low additional cost, the Product Protection Plan covers breakage with one replacement of broken glasses over one year.
Eyeglass Warranty
Your new eyeglasses are guaranteed to be free of manufacturer defects, including material and workmanship, for one year from the date of purchase. Scratching is a normal result of use and is not considered a defect.
