Shipping Policy
- Return Policy. Pulsar HALO offers a 30-day return policy from the Date of Purchase. ...
- Order Processing Times. Our business hours are Monday through Friday, 08:00 AM - 06:00 PM (EST/EDT), but our cut off time for orders is at 2:00 PM EST/EDT.
- Shipping Times. ...
- Availability & Pricing. ...
- Shipping Charges. ...
- Restocking Fee. ...
- Price Increases. ...
Full Answer
What is halocollar’s return policy?
To be eligible under this policy, all items must have been purchased through www.halocollar.com and require a Return Merchandise Authorization (RMA) before return. All returns must be postmarked within sixty (60) days of receipt of your original collar and in all circumstances not more than seventy-five (75) days after shipment date from us.
Can I return the accessories for my halo collar?
*Missing accessories are limited to: collar strap, contact tips, Halo Beacon included in your Halo Kit, wall charger and USB-C charging cable. If any additional parts are missing or if the Halo Collar unit itself has been damaged, please contact us directly to determine eligibility for return within 60 days of purchase.
How long do I have to return my Collar?
All returns must be postmarked within sixty (60) days of receipt of your original collar and in all circumstances not more than seventy-five (75) days after shipment date from us.
How do I thank you for purchasing the halo collar?
Thank you for purchasing the Halo Collar! PAWS, LLC (“PAWS”, “We” or “Us”) hope you are happy with your purchase.
Can you return Halo?
To be eligible for return, items must be in their original packaging and not been worn, washed or used in any way. Please contact Customer Service with any questions or concerns. Returns must be shipped prepaid and your return shipping cost is not reimbursable. Original shipping charges are non-refundable.
How do I cancel halo collar membership?
Procedure:Open halocollar.com.Login to your account. Note: Click this icon for the option to login.Click My Account.Click Cancel Plan. Note: This will be located under the serial numbers of the currently activated Collars.
Do halo collars work?
Does Halo Collar work without cell service (without internet)? Yes, it can work even if you don't have Wi-Fi and have limited or no cellular service. Remember to set up your Halo Fences before you leave or while you still have Wi-Fi, and they will operate just fine.
Does Halo dog collar require a subscription?
The Halo Collar is priced at $999 or $39 per month. It requires you to have a subscription to be able to use GPS location, data storage for the fences, activity tracking, and premium training option (depending on which plan you get) from none other than Cesar Millan.
How much is the monthly fee for Halo dog collar?
Halo Care allows you to buy a replacement collar for $149 for any reason with a monthly subscription of $9.99 per collar. Once you have purchased a Halo Collar and after you have signed up for a Halo Subscription Plan, that collar will be eligible to be enrolled in Halo Care within 60 days of activation.
Does Halo have a monthly fee?
Since many insights require a subscription, it's best to think of the Halo View as a basic fitness tracker that becomes a more fully featured device with a Halo membership. The fee is waived for the first year, but after that you'll have to start paying $4 per month.
Are Halo collars worth the money?
The Halo has the sort of features you need to give your dog the freedom they deserve to run while also automatically encouraging them to stay within the boundaries you set. It is an excellent addition to your training regimen, as it will give customizable feedback to your dog when they test the limits.
Do Halo collars shock the dog?
By failing to reliably alert my dogs of the border of the property, they weren't able to receive effective training to stay within it. And by applying shock unpredictably, Halo created the risk of frightening the dogs and causing them to run further into danger.
How long does Halo Collar last?
up to 20 hoursThe Halo Collar will last for up to 20 hours on a single charge, depending on factors such as having the most up-to-date firmware and how much time you are spending in the app. You should remove the Halo from your dog each night, and charge it overnight so you can start the next day with a full charge.
Which is better spot on or Halo?
Both GPS systems work the same way, but when it comes to features, SpotOn wins this category. With SpotOn, you can create 1,000 fences, which can overlap each other. Halo only allows you to set up 20 fences, but you can't overlap them. Still, both systems can cover an extremely wide area of property.
Does the Halo Collar have GPS tracking?
The Halo Collar utilizes proprietary GPS and GNSS location tracking - keeping them safe and easy to locate should they ever wander too far.
Is the Halo Collar waterproof?
Yes, the Halo Collar has been through significant testing—including submersion, swim testing, and salt water testing. The collar has an IP67 water rating and can be safely submerged in water up to 3 feet (0.9 meters) deep.
Is Halo wireless fence worth it?
Is it worth the fairly hefty price? We've uncovered everything you need to know to decide if the Halo dog collar system is the best fit for you....Pros & Cons Comparison Table.ProsConsNo wires to installExpensiveUses GPS/GNSS, Bluetooth, WiFi, and LTE technologiesRequires monthly subscription6 more rows
How do you train a dog with a Halo Collar?
1:406:33Halo Collar TRAINING - How to introduce and train your dog (DAY 1 ...YouTubeStart of suggested clipEnd of suggested clipLet them have the collar on for a good you know 30 minutes until they sort of forget about it uhMoreLet them have the collar on for a good you know 30 minutes until they sort of forget about it uh second thing that they suggest is making sure that you have a structured activity.
How much do Halo collars cost?
The Halo Protection Plan The Halo Protection Planis included with all Halo Subscription Plans (Basic, Silver and Gold). Replacement collars cost $449, or $399 for Halo Pack members who signed up for a Gold Plan when selecting a Subscription Plan or have maintained a Gold Plan for 3 months or longer.
Does Halo Collar require WiFi?
Your Halo Collar will function normally without WiFi, but please note the following: The Halo Collar's main method of downloading firmware updates is by being placed on the charger while connected to WiFi.
Cancellation Policy
Here at Halo, we are all about redefining what it means to cook, gather, and create memories by providing innovative products to elevate your outdoor experience. Our commitment is to process and fulfill orders promptly once they have been submitted.
Return Policy
Any order submitted via halo-pg.com or Halo Consumer Services which is unused and in the original product packaging may be returned for up to 90 Days from the original purchase date subject to the following conditions. All eligible returns will be subject to a Restocking Fee equal to twenty-five percent (25%) of the pre-tax purchase price.
Pre-Order Sales Policy
From time to time, in response to consumer demand for product offerings, Halo Products Group, LLC may choose to offer Pre-Order Sales of various products.
How to return Black Halo?
Please follow the instructions below for returns: 1. Click the link above labeled "Black Halo Returns". 2. Enter your Order Number and Shipping Zip Code. 3. Follow the Instructions on the returns portal to receive a complimentary return shipping label.
What are the requirements for return of a garment?
All returns must have the security tag intact and meet the following criteria: garments must be unworn, unwashed, all tags must be attached, all accessories must be included, no perfume or other scents, no human or animal hair, no rips or tears, no other signs of wear.
How long does it take to get a refund from Amazon?
Returns can be made for full refund within 30 days of receiving your package. Store Credit or Exchange. If ineligible for refund, orders qualify for store credit or exchange within 60 days of package delivery and inventory availability. Return Requirements.
