How do I Return my Amplifi device?
You may contact the store team ( store@amplifi.com) directly if you have questions about our return policy. The AmpliFi Warranty covers replacements for up to one year from date of purchase (please read exact warranty details Here ). You do not have to register your AmpliFi devices to activate the warranty.
What does the Amplifi warranty cover?
The AmpliFi Warranty covers replacements for up to one year from date of purchase (please read exact warranty details Here ). You do not have to register your AmpliFi devices to activate the warranty.
Can I Return my Amplifi routers that are not connected to meshpoints?
Routers that were sold bundled in a system will show two MeshPoints in the AmpliFi app, even when the mesh points are not connected, they will appear offline. Routers that were sold bundled as part of a kit cannot be paired with other devices. Go to article page. The Return policy of AmpliFi will depend on the store where it was purchased.
Does Amplifi store information about what websites I visit?
At this time, AmpliFi does not provide website or content filtering; and it does not store information about browser history. Note The process for the AmpliFi Alien is the same. 1. Launch the AmpliFi app.
Is AmpliFi legit?
AmpliFi HD: Fast, reliable performance with an excellent range. I tested the AmpliFI HD for more than three weeks and was quite happy with it. During this time, there was no unexpected disconnection or any problem.
Is AmpliFi owned by Ubiquiti?
AmpliFi and UniFi are two brands owned by networking specialist Ubiquiti.
Why is my AmpliFi not working?
Environmental factors in your home may be causing interference with your AmpliFi system. If you have another router or modem that has wireless enabled, try disabling it. If there are other devices that could cause interference, try moving the AmpliFi system away from them.
How many mesh points can I add to AmpliFi?
There is virtually no limit to the amount of standalone units that can be added as access points to the AmpliFi network, but there are two restrictions to keep in mind: Devices that came bundled together in a box are hard-coded to each other and cannot be used to expand another network.
Can you mix UniFi and AmpliFi?
It's important to note that you cannot use AmpliFi and UniFi hardware together. So you can't use the Alien and the UDM in the same network unless you want to use one in the standard access point mode — in this case, you can't use one to control the other.
Who makes AmpliFi?
Ubiquiti LabsIt's a system designed by Ubiquiti Labs, a division of Ubiquiti Networks. Our products are deployed in over 180 countries and handle complex networks like stadiums, hotels and long distance communications across mountains.
How do you fix AmpliFi?
If the AmpliFi router's LCD touchscreen display becomes unresponsive or freezes, follow these steps:Disconnect power from the AmpliFi router.Wait 10 seconds.Connect power to the AmpliFi router.If the AmpliFi router is still unresponsive please follow these instructions to reset it to factory defaults.More items...•
How do you fix AmpliFi WIFI?
Check the WAN connection type. To do so, launch the AmpliFi app. Select the AmpliFi router icon, and then select Internet under the settings subhead. Check that the Network Type is correct, your service provider can recommend the best Network Type for the service they are providing you.
How can I make my AmpliFi router faster?
If the AmpliFi router is connected to another router (or a modem/router combo provided by the ISP) there will be two routers acting as "gate keepers" and performing all router duties twice, slowing down the network. The solution would be to enable bridge mode on one of them.
What is bridge mode AmpliFi?
Yes, AmpliFi supports bridge mode. Bridge mode is a useful feature that can help you grow your network and/or separate networks. Bridge mode allows you to use multiple Routers on the same network by placing one of the Routers in bridge mode and connecting it to a port on the other Router.
What is AmpliFi Teleport?
AmpliFi Teleport is a complimentary service available to all AmpliFi users with no subscription or one-time fees. Secure network connection while traveling. Securely encrypt your device's network connection to guard private data and protect from hackers on public or hotspot connections.
Where do you put a mesh router?
Ideally, you'd want to place your mesh wifi router in an area above the floor, away from obstructions or electronics, and within range of your devices, typically this is a living room or kitchen for many households.
Are ubiquiti access points mesh?
Expand your Wi-Fi network outdoors with the UniFi AC Mesh Access Point, part of the Ubiquiti Networks UniFi Enterprise Wi-Fi System. The UAP-AC-M is a high-performance, outdoor, 2x2 MIMO, 802.11ac dual-band access point, capable of speeds of up to 1167 Mbps.
Does UniFi make routers?
For a Gigabit mid-tier Wi-Fi 6 router, the Ubiquiti UDR UniFi Dream Router is as good as it gets. It's one of the best, if not the best, Wi-Fi routers for most homes.
Is ubiquiti a good router?
It offers excellent Wi-Fi range and more configuration options than you'll end up using, and the hardware on offer is in a class of its own. This really is the ideal router for whole-home coverage, and if you need to extend the range to outdoor spaces, it also works in a mesh configuration.
Is UniFi a mesh network?
Ubiquiti Unifi The final type of mesh network solution is the enterprise-grade (yet still affordable) Unifi system by Ubiquiti. To use Unifi, your house needs to be wired for Ethernet. The Access Points (APs) connect to an Ethernet port and broadcast a wifi signal.
How to access AmpliFi?
2. Open a web browser and in the URL type in either http://amplifi.lan/ or the router IP address. The router IP address is visible on the router's LCD screen: just tap the screen until the correct one appears.
What port does AmpliFi display on?
If you have a switch connected to the AmpliFi router, devices will display on the port connected to the switch. Please see content below for examples of a connected switch. 1. Notice that the switch is connected to port one, all devices connected to the switch will display as connected to port one.
What is AFI P HD?
Standalone MeshPoint HD (AFI-P-HD) is a fantastic solution for not only adding distance and coverage to existing AmpliFi units, but also works with third party routing solutions. Please note that the MeshPoint will not provide internet on its own, it must be paired to a router.
Does AmpliFi mesh support VPN?
The AmpliFi mesh system does not support any VPN software configurations on the router itself besides what AmpliFi Teleport offers. However, VPN software configured on your mobile devices or computers and not through the router itself should work on the AmpliFi network. Go to article page. Device Power Cords.
Does AmpliFi replace cable?
AmpliFi will not replace your cable, DSL, or fiber modem. You need a modem to bridge the connection between your service providers internet service and your home router and devices. Note that AmpliFi provides the hardware, not the internet service. AmpliFi is also compatible with fiber optic services.
Can I use AmpliFi with a router?
If the AmpliFi is connected to a modem router combo make sure either the AmpliFi or the router-modem combo is set to bridge mode. Contact the service provider for help setting up bridge mode on the router modem combo. Or if you prefer to set AmpliFi to bridge mode, see this article: Enabling Bridge Mode.
How long does it take to get a refund from Amazon?
Refunds. Unopened Products: Any unopened Product purchased directly from the Stores may be returned for a refund within 30 days of purchase with a valid proof of purchase. Opened Products: Products purchased directly from the Stores that are opened may be returned for a refund subject to the following conditions.
Does Ubiquiti have a warranty?
To the extent that Ubiquiti may not, as a matter of applicable law, disclaim any impli ed warranty or limit its liabilities, the scope and duration of such warranty and the extent of Ubiquiti’s liability will be the minimum permitted under such applicable law. End User Only.
WEB RETURNS & EXCHANGES
Returning or exchanging your item is simple please read the details below and ensure you have all of the correct information to return your purchase.
HOW TO RETURN YOUR ORDER
Once you’ve decided you’d like to exchange or return, please follow these simple steps.
WEB EXCHANGES
If you haven't got the right size then not to worry. If you would like to swap your purchase for the same style in a different size or colour in the same style, please fill out RETURN REQUEST FORM and state you want an exchange and the size you would like.
RECEIVING A WEB REFUND
Refunds will be credited to the same card or PayPal account which you made your original purchase. If for any reason that is not possible (i.e. the card has expired) we will contact you for further information. We refund all orders in sterling only. We are not accountable for exchange rate fluctuations.
Shipping & Delivery
- If tracking information is available, you can track your package via the Your Orderspage. Just navigate to your order and click "Track This Shipment" next to the delivery you want to follow.
Privacy & Security
- Ubiquiti does not store any payment or credit card information. See the Privacy Policyfor more information.
Returns and Replacements Within 30 Days of Purchase
- Any items purchased directly from the AmpliFi Store (https://store.amplifi.com) may be returned for a refund considering the following items: 1. Items may only be returned within 30 days of purchase 2. Items must be returned in original packaging 3. Customer is responsible for all shipping charges of returned items For Returns or Replacements withi...
Warranty Replacements
- Any device under warranty may be returned for repair or replacement directly to Ubiquiti regardless of purchase location using our standard warranty RMA process. For more information see: Product Warranty
Ordering
- To place an order directly with Ubiquiti, you may use the online store. Ubiquiti does not support purchasing by phone.
Viewing Orders
- To view your order history, log in to your account and navigate to the Order Historysection. From here you can check the status of pending orders or see the history of completed orders.
Updating Account Information
- To update your account information, visit the Accountsection. From here you can update contact and address information.
Warranty Terms
- Each of our manufactured products (a “Product”) is warranted against defects in materials and workmanship for a period of one (1) year from the date of original purchase when used under normal conditions and consistent with applicable Product documentation, subject to the other terms in this Product Warranty.
Warranty Service
- If we determine that the hardware components of a Product do not conform to this Product Warranty during the applicable warranty period we will, at our option, repair or replace the Product, or refund the original purchase price of the Product.
Return Materials Authorization (RMA) Process
- To benefit from this Product Warranty, you must obtain an RMA during the warranty period. You will be responsible for delivering the Product to the designated RMA address, freight prepaid, for warranty service. We will pay the return freight for the Product using a service of our choice. You may request, and will be solely responsible for, payment ...
Limitations of Warranty and Liability
- This Product Warranty sets forth our sole and exclusive liability, and the sole and exclusive remedies available in relation to any non-conformity, defect or similar claim. This Product Warranty is provided only to the original purchaser of the Product. This Product Warranty does not, among other things, cover labor cost for removing and reinstalling a Product for repair, any …