Can you return Aosom products?
All Aosom.com purchases may be returned for any reason within 30 days of date of purchase upon receipt of a Return Merchandise Authorization (RMA) number issued from Aosom.
How do I cancel my order with Aosom?
If you wish to cancel an order before you accept delivery, please contact us as soon as possible on 0800 240 4050 (open Monday to Friday, 9-5pm). If it has not been dispatched we will cancel the order and refund the value of the item(s).
Are Aosom products good?
Overview. Aosom.com has a consumer rating of 1.71 stars from 87 reviews indicating that most customers are generally dissatisfied with their purchases. Consumers complaining about Aosom.com most frequently mention customer service, poor quality and tracking number problems.Aosom.com ranks 441st among Home Decor sites.
How do I contact Aosom?
If within 30 days you are not 100% satisfied with your purchase for any reason, contact Aosom's customer service department. You can also call us during our normal business hours: Monday-Friday, 6AM-4PM PST at (877) 644-9366 to speak to one of our US-based customer service agents.
Where is Aosom located?
Aosom was founded in 2009 and is headquartered in Lake Oswego. Oregon, with warehouses in Oregon and Tennessee. We serve customers in the lower 48 states providing high quality products at really good prices.
What company is Aosom?
Aosom is an outdoor living, home decor and sporting goods company.
How long does shipping take Aosom?
Normally, the item will be delivered in 2 to 9 business days. You can go on the couriers website and check the status at anytime once you received the tracking number.
Is ASOS reliable?
Overview. ASOS has a consumer rating of 1.72 stars from 1,746 reviews indicating that most customers are generally dissatisfied with their purchases. Consumers complaining about ASOS most frequently mention customer service, post office and phone number problems. ASOS ranks 220th among General Apparel sites.
Is wayfair a legit site?
Is Wayfair legit? Yes, Wayfair is a legitimate company with safe practices surrounding shopping, shipping and consumer privacy. Wayfair provides customers with a one-stop shopping experience that lets you purchase home goods, furniture and appliances from one site.
Is Aosom a Chinese company?
Aosom E-Commerce is located in Ningbo, Zhejiang, China .
Can I cancel my purchase order?
The question to this scenario is yes. As the purchase order has not been accepted by the seller, it can be easily cancelled by the buyer, because it has not yet attained a legally binding status.
Can a customer cancel an order?
As the seller, you have every right to accept the request from the buyer to cancel the confirmed order, but if you do so, the order is cancelled without recourse back to the buyer. The contract is simply voided.
How do I cancel a vendor order?
In such cases, the client has to write a formal email or letter to the supplier requesting for cancellation of the order. Remember to place the cancellation request in writing and not over phone only, because this cancellation may lead to legal conflict later in which case a written record will be required as evidence.
How do you politely cancel an order?
State that you need to cancel an order and offer a reasonable explanation. Provide sufficient information for the reader to identify your original order. Adjust any payment arrangements. Express apologies and appreciation, as appropriate.
What is returned to Aosom?
Items returned must be in their original packaging or acceptable packaging, along with all accessories in the original shipment. All instances of returns from damaged or defective products are shipped back to Aosom at Aosom’s expense. All other returns are shipped back to Aosom at the customer’s expense.
Does Aosom provide warranty?
Aosom will not provide any warranty coverage unless the claim is in compliance with all terms of this warranty statement and the proper return process and procedures are followed. To request warranty service, contact Aosom directly.
Does Aosom collect warranty information?
Your identity and order information will be collected and the warranty verified as a valid purchase by an Aosom representative. Once Aosom determines that warranty service is required, you may be prompted for additional information or required to decide upon competing alternatives for resolution.
How long does it take to get a refund from Amazon?
Refunds will be paid back via the original payment method and will take between 5-10 days to process and hit your account. You will be notified once we have received the item and it has been processed. If your refund has not been processed after four weeks of returning the item (s) please contact us.
What is the phone number for a damaged item?
Damaged Goods. If any item is found to be damaged upon arrival, please contact us using the contact form or call our Customer Service team on 0800 240 4050 as soon as possible. We will then assist and provide you the information required, along with ways we can resolve the issue at hand.
Does Aosom UK have a guarantee?
1.Yes, everything you buy from Aosom UK has a guarantee of quality and will exactly match the description on the website product page. 2.Any product problems are handled openly and promptly by the professional Aosom UK customer support staff.
How long does it take to get a refund from Amazon?
Refunds will be paid back via the original payment method and will take between 5-10 days to process and hit your account. You will be notified once we have received the item and it has been processed. If your refund has not been processed after four weeks of returning the item (s) please contact us. Missing Items.
What is the phone number for a damaged item?
If any item is found to be damaged upon arrival, please contact us using the contact form or call our Customer Service team on +44 800 240 4050 as soon as possible. We will then assist and provide you the information required, along with ways we can resolve the issue at hand.
