APC UPS Backup Products
- Return for refund within: 30 days, if unopened
- Return for replacement within: 30 days, if unopened
- Restocking Fee: Yes, 15%
Full Answer
How long does APC take to return items?
NON-WARRANTY RETURNS. APC accepts non-warranty returns of all items except for opened software products under the following circumstances: APC will accept returns within 30 days from the day the order is shipped. Only returns with a Credit Material Authorization "CMA" number will be accepted.
What is Asus premium care (APC) return policy?
ASUS Premium Care (APC) purchased (bundled) with an ASUS unit will have the same return policy as the unit subject to restocking fee. If the unit is returned to ASUS Store the Warranty Extension Package shall be return as well. APC cannot be returned separately.
How do I return defective equipment to APC?
If a return is deemed necessary, the Tech Support Engineer will place the order for your replacement unit and provide an RMA (Return Merchandise Authorization) number and shipping address to return the defective equipment to. When shipping the UPS back to APC, it is important to perform the following steps:
Can I return an old battery to APC for free?
Disclaimer: This link is to be used solely by customers who have purchased a genuine APC RBC and who are therefore rightfully entitled to free return shipping of the old battery. APC reserves the right to investigate and prosecute unauthorized use or abuse of this secure URL
How do I refund APC?
customers have 14 days from the receiving date to return full price and sale items for a refund or an exchange. All sale items are currently returnable. All goods must be returned in their original packaging, in clean, unworn and resalable conditions along with a copy of the A.P.C. returns and exchanges policy below.
How long does APC shipping take?
When using an express shipping method, orders placed before 12:00 PM EST will be shipped the same day. Orders placed after 12:00 PM EST will be shipped the following business day. Please allow 1-3 business days for standard ground orders to process and to be shipped.
Does APC ship to Australia?
Your A.P.C. purchases delivered to your door in Australia by ColisExpat.
Does APC use Royal Mail?
All you need to do is put your mail in our courier pack and we'll collect it alongside your parcels at no extra charge – it really couldn't be easier. We'll then give your mail to Whistl to sort, process and hand over to Royal Mail for final delivery to the recipient.
What does APC stand for in delivery?
1. APC. Air Project Coordinator. Transportation, Carriage, Locations. Transportation, Carriage, Locations.
What carrier is APC?
Founded in 2001, APC Postal Logistics is a leading consolidator and distributor of international parcels and mail, providing a full range of shipping and mailing solutions to volume mailers and e-commerce clients.
How fast is APC Postal Logistics?
Our dispatch and sortation system ensures that your publications arrive at our facility on-time, are processed efficiently and dispatched within 24-48 hours of receipt.
Who is APC parcel?
We are the UK's largest parcel delivery network with over 100 independent, entrepreneurial delivery and collection specialists. We have been providing excellent service to our many SME customers since 1994.
How do I track my APC delivery?
To track your parcel, you need to use your APC Direct order number. If you are unsure of your order number then please go to the "My Account area", log in (or register with us if you haven't already) and then click on the “My Orders” tab to find your APC number. This number can also be found on your confirmation email.
Is APC Overnight real?
About APC Overnight The UK's only independently owned Overnight parcel delivery company covering the UK and Ireland.
What happens if you miss an APC delivery?
Missed a delivery? No problem! If you have received a 'Sorry we missed you' card or an email notification of an attempted delivery, use our APC Called tool to reschedule your delivery or arrange a collection from your local APC depot. Rescheduling delivery just got easier with APC Called.
Does APC deliver to the USA?
APC offers the following services through the Easyship platform to ship from United States to Canada, Australia, Japan, Europe and 220+ countries and territories worldwide.
What is APC warranty?
APC warrants that APC hardware products will be free from defects in workmanship and materials under normal use for the length of time outlined in the hardware Product manual for the relevant hardware Product. The length of a warranty on a given product may differ by law depending on the country, state, territory or locality that you reside in. Conditions to any warranties are contained in the applicable product manual. APC Products may be manufactured using some refurbished components or may have been used internally for reliability or performance testing. Spare parts may be refurbished.
What is acceptance of goods and services?
Acceptance of Products and Services is deemed on delivery to the location agreed for delivery as set out in the Contract. Title to Equipment passes on acceptance after complete payment has been received by Seller.
Is computer software a subject of a contract?
Products and Services the subject of Contracts may include computer software. All computer software is subject to intellectual property rights. Seller and its suppliers, as the case may be, do reserve all their rights in computer software; no title to computer software is transferred. Most computer software will be licensed directly from the publisher to the Customer. The terms of all licenses may be found either in the accompanying documentation to the Product or Service or are available from APC on request. Use of Computer Software is licensed in accordance with the relevant applicable non-exclusive non-transferable license terms for the Product or Service. Customer is deemed to have accepted these license terms at the time of Seller 's acceptance of the Order.
How to contact APC if you forgot your password?
If you continue to experience trouble signing in, please contact A.P.C. Customer Service Monday through Friday from 9.30am to 6pm, EST by phone 1 (888) 803 3437 or e-mail contact.nyc@apc.fr
How to delete APC account?
A representative is available to assist you Monday through Friday from 9.30am to 6pm, EST by phone 1 (888) 803 3437 or e-mail contact.nyc@apc.fr or via our live online chat.
How to become an APC affiliate?
To apply to become an A.P.C. affiliate, email affiliate-us@apc.fr with your website URL or social page. A.P.C. will review your application and respond with information on how to join our affiliate program.
How to contact APC by phone?
For specific questions you may contact Customer Service directly by phone at 1 (888) 803-3437 or e-mail contact.nyc@apc.fr.
How to stay informed about A.P.C. news?
You can stay informed about the latest news from A.P.C. by subscribing to the A.P.C. newsletter.
Why is my return not accepted?
Your return may be refused for two reasons: It was received after the 14-day return period for full price items. Or the item (s) returned were deemed unacceptable and did not pass our quality inspection. Items that are not accepted for return will be shipped complimentary back to the sender.
What is the phone number for APC?
If your package does not show any progress after 24 hours of the shipment being created, please contact customer service by phone Monday through Friday from 9:30am to 6:00pm at 1 (888) 803-3437 or e-mail contact.nyc@apc.fr. My order was damaged in transit.
What is ADP on Asus?
ASUS Accidental Damage Protection (ADP) covers electrical surges, drops, and liquid spills. This coverage applies only if ADP is listed under Coverage Details section above. Scenarios not covered by the ADP terms include (but are not limited to): scratches and dents, incorrect or inadequate customer installation, lost or stolen products, intentional damage, recovery or transfer of stored data to the product, requests for miscellaneous cables or accessories, and damages caused by acts of God or nature. Filing a claim depends on prior validation and approval by ASUS. Only one (1) ADP claim may be filed per year commencing on the purchase date of your product with Warranty Extension Program package.
How long does it take to return an APC?
A 14 day return policy will be granted to APC purchased as a standalone product provided that the scratch off security seal has not been tempered with. Once you scratch off the security seal and activate a Warranty Extension Program, there shall be NO REFUNDS, CREDIT, EXCHANGES, and/or DOWNGRADES offered for each ASUS serialized product purchased and the corresponding Warranty Extension Program product activated except where legally required by applicable local laws.
How long is the warranty on a gaming laptop?
Only Notebook/ Commercial Notebook/ Gaming Notebook can be purchased for extended warranty within the machine warranty period, and the total warranty is limited to a maximum of three years.
Does Asus have a warranty?
ASUS Premium Care (warranty extension program) can only be purchased and activated in the country where you originally purchased your brand-new ASUS product from. ASUS reserves the right to decide if your unit qualifies for APC purchases. You are required to keep both (i.) the proof of purchase of the product and (ii.) the proof of purchase of the Warranty Extension Program for reference if future service requests are required. The Warranty Extension Program and services offered only applies to the ASUS products’ original hardware, excluding software, battery, any external devices, accessories, and any parts not factory installed by ASUS. The Warranty Extension Service does not provide global support. APC replaces the original unit’s warranty terms. Service is provided following your local standard service policy for the United States and Canada. Only one (1) Warranty Extension Package can be applied for one (1) product.
Does the warranty extend on Asus?
The Warranty Extension Program and services offered only applies to the ASUS products’ original hardware, excluding software, battery, any external devices, accessories, and any parts not factory installed by ASUS. The Warranty Extension Service does not provide global support. APC replaces the original unit’s warranty terms.
Can you return an APC to Asus?
If the unit is returned to ASUS Store the Warranty Extension Package shall be return as well. APC cannot be returned separately.
Does Asus cover shipping?
ASUS will cover the costs of returning the unit to your originating address within the United States.
