athleta return policy change

How to create a return label?

Can you return an item to Gap?

Did Athleta change their return policy?

COVID-19 adjustments: Mailed returns are currently delayed by 4–6 weeks, partially because of safety precautions. As of this post, Athleta is encouraging in-store returns (for stores that have reopened) by offering $10 off your same-day in-store purchase.

Can you return anything to Athleta?

Athleta has a GIVE-IT-A-WORKOUT guarantee—You can try out the item, and if it doesn't meet your expectations, you have 60 days to return it. Damaged or defective items can be returned at any time. Refunds and exchanges are free if you return your item to the store or use the Athleta returns shipping label.

Can you return worn clothes to Athleta?

Athleta. Athleta sells popular workout/yoga clothing and shoes for women and has a fantastic return policy. Unlike parent companies Old Navy, Gap, and Banana Republic, you can return worn clothing to Athleta for ANY reason.

How long do you have to return Athleta?

Returns/exchanges must be received within 60 days of ship date. How can I receive a refund for my order? Refunds require proof of purchase: the shipping confirmation email or the original credit card used for the purchase. I received an item as a gift.

Can I return Athleta clothes to Old Navy?

Fast & Easy Returns + Exchanges: Dropoff your in-store and online returns from Old Navy and Athleta, and we will take care of the rest. Gift Card Sales: Take the stress out of the last-minute gifting with a gift card and let your loved ones pick out something special in-store or online.

Can I return worn clothes?

If you go over the fact with an elaborate story, they might just want to look at the item a little closer. You can return a worn item if it is faulty... this is part of your statutory rights under the Consumer Rights Act (valid for items bought after October 2015).

Will Athleta replace pilled leggings?

Will Athleta replace ripped leggings? Absolutely! If you have Athleta gear that doesn't perform to your standards or has defective manufacturing, just bring it to a store and they will be happy to return or exchange it for you.

Can I return clothes without tags?

When you return an item without tags, chances are you will have to pay for the return shipping costs. Most retailers are not going to like the fact that the item is coming back without tags. Some will deny the return completely; others will tell you that the return shipping costs are going to be at your own expense.

What do stores do with returned clothes?

Many companies simply don't have the technology in place to handle these nuances in returned goods, so it is often most profitable for them to sell them cheaply to discounters via a web of shipping, driving and flying them around the globe, or to simply truck them to the dump.

Can I return to Athleta after 60 days?

Returns and exchanges are free when you use a prepaid return shipping label (online purchases only), or when you return in store. You have up to 30 days from ship date to return items purchased at Gap, Old Navy, and Banana Republic. Items purchased at Athleta can be returned within 60 days of ship date.

Do you need a receipt to return Athleta?

To return the product Athleta store, the customer visits the nearest Athleta store with the item to be returned in its original package, original purchase receipt, shipping email confirmation, or credit card used during purchase. The customer informs the store of the intent to return the product providing reasons.

Does Athleta have a quality promise?

We always stand behind the quality of our products. If a store manager deems it defective they are able to return/exchange even if the item was originally non-returnable. We hope this information was helpful.

Can you return Athleta without a receipt?

To return the product Athleta store, the customer visits the nearest Athleta store with the item to be returned in its original package, original purchase receipt, shipping email confirmation, or credit card used during purchase. The customer informs the store of the intent to return the product providing reasons.

Does Athleta have a lifetime warranty?

Athleta Warranty You can try out the gear, and wear or workout it in it, but still return within 60 days if it doesn't live up to your expectations. They also always take returns on defective or poorly manufactured items at any time. There is no Athleta lifetime warranty that we know of.

Does Athleta do free hemming?

Athleta. If your Athleta athletic apparel doesn't fit you quite right, you can head to your local store get your pants, skirt or dress hemmed for free. Other in-store perks include access to expert stylists and free fitness classes.

Does Athleta price adjust?

To obtain a price adjustment on an online purchase, you must call 1-877-328-4538, or send an email to custserv@athleta.com within the 14-day window. Include your order number in your email message. To obtain a price adjustment on an in-store purchase, simply take your receipt back to the store within the 14-day window.

How to create a return label?

1. Identify items and create mailing label. To begin your return and create a prepaid UPS or USPS label, use our interactive returns process. 2. Prepare your package. Pack your return securely, in the original package if possible, and include your packing slip (generated via the interactive returns process)

Can you return an item to Gap?

To return or exchange items in a store. For Gap, Banana Republic, Old Navy, and Athleta items, you can return merchandise purchased online to the appropriate store. For example, if you bought an item on Gap.com, you can return it to a Gap retail store, but not to an Old Navy store. Merchandise purchased online cannot be returned to any ...

Can you exchange a discount for a different color?

If you buy a discounted item or a product on promotion, you can exchange the item for one of the same style but different size or color to keep the discounted value. The discount won’t apply to an item of a different style.

Can you return an item to Athleta?

Refunds and exchanges are free if you return your item to the store or use the Athleta returns shipping label. Orders placed online can be returned by mail or to an Athleta store (except for Mail Only items or items purchased on Facebook and Instagram), but in-store purchased items can be returned to a store only.

How long does it take to return Banana Republic sunglasses?

Unworn Banana Republic sunglasses may be returned within 45 days of the original purchase if accompanied by the original receipt and complimentary case, with tags attached.

How long does it take to return Piperlime?

locations only) within 45 days of your order date. Did you order from Piperlime? You can return or exchange items by mail only within 45 days of your order date.

How to return a purchase on invoice?

It's easier than you think. Follow these simple steps to return your purchase by mail: Detach the top customer portion of the invoice for your records. Circle the item (s) that you're returning and note the quantity and reason (s) for return on your invoice.

How to order new merchandise at the same time?

Order your new merchandise at the same time by calling 1-877-Piperlime. You will not be charged the $6 return postage fee, and your new items will be shipped at no cost to you. We'll bill your credit card for the new merchandise and process your credit for returned merchandise as soon as we receive it.

Can you return a gift card for cash?

Gift Card Returns. Gift cards are redeemable for cash if the value is less than five dollars, except as otherwise required by law. You can return unused gift cards for a refund to the original form of payment with an original sales receipt or online invoice.

Can you report stolen Athleta gift cards?

Athleta is not responsible for lost or stolen gift cards. To report a lost or stolen gift card, call 1-877-3ATHLETA. The original sales receipt or gift receipt is required to replace the remaining balance of a lost or stolen gift card. Gift cards are not redeemable for cash.

How to create a return label?

1. Identify items and create mailing label. To begin your return and create a prepaid UPS or USPS label, use our interactive returns process. 2. Prepare your package. Pack your return securely, in the original package if possible, and include your packing slip (generated via the interactive returns process)

Can you return an item to Gap?

To return or exchange items in a store. For Gap, Banana Republic, Old Navy, and Athleta items, you can return merchandise purchased online to the appropriate store. For example, if you bought an item on Gap.com, you can return it to a Gap retail store, but not to an Old Navy store. Merchandise purchased online cannot be returned to any ...