What is AT&T's return policy for phones and devices?
Some phones, devices, and accessories don’t use the standard AT&T return policy. For example, some devices must be returned within 14 days from the date of purchase instead of 30 days. For specific exception details about the return policy for your phone, device, or accessory, visit AT&T Wireless Return Policy, and click the Returns by Device tab.
How do I return or exchange an AT&T device?
You can return or exchange a device during the 14-day return period if you bought it at an AT&T store, over the phone from AT&T, or online from att.com. Be sure to include all the original packaging and components like chargers and manuals. Return the device to an AT&T store or contact us for a return shipping label.
Can I get a refund from AT&T?
AT&T will refund any activation fee you might have paid if you cancel service within three days of activation. Please note that you may have to return any handsets and accessories purchased with the service before service can be cancelled. How do I return my device?
Can I Return my AT&T Phone after activation?
Early termination fees may apply. AT&T will refund any activation fee you might have paid if you cancel service within three days of activation. Please note that you may have to return any handsets and accessories purchased with the service before service can be cancelled. How do I return my device?
Can I cancel my AT&T contract within 14 days?
You may cancel your AT&T Internet service for any reason within 14 days of activation without paying an Early Termination Fee (ETF). You're responsible for all fees and charges incurred through cancellation and must return any leased equipment.
How can I avoid AT&T restocking fee?
If you placed your order online and picked up in store, you must return to a company-owned retail store in order to have the restocking fee waived. Waiver of fee subject to change. To return phones purchased on att.com, you can visit a nearby AT&T store or ship back to AT&T with the prepaid return shipping label.
Does AT&T have a 30 day return policy?
AT&T offers a return policy for equipment and services purchased directly from AT&T. This return policy may not reflect the policies of AT&T authorized retailers. If the phone or device you purchased doesn't meet your expectations, return it by mail within 30 days from the date the equipment was shipped.
Can I return a phone I just bought from AT&T?
If you bought your device online at att.com or by phone from AT&T, you can return the device back to any AT&T retail store during the return and exchange period, or contact us to request a return shipping label.
How can I get out of my restocking fee?
The best way to avoid a restocking fee is to find out the policy before making a purchase. Check with the retailer or seller about the following points: How long you have to return your purchase without any financial penalties.
How can I get out of my AT&T contract without penalty?
Corporate Responsibility Users under an AT&T business agreement - If you have agreed to a one-year or two-year service commitment, you have 30 days after purchase (or shipping date, if equipment is shipped) to cancel your service without incurring a Cancellation Fee (also referred to an ETF).
Can I return my AT&T phone if I don't like it?
AT&T Returns If the phone or device you purchased does not meet your expectations, return it by mail within 14 days from the date the equipment was shipped. Refunds are applied using the original payment method.
What is AT&T cancellation fee?
Learn more about early termination feesNew or AT&T Certified Like-New deviceEarly termination feeBasic phone, tablet, mobile hotspot, AT&T Wireless Internet, or another connected device$150, minus $4 for each full month of completed service commitment1 more row•Apr 13, 2022
How do I get my iPhone back after 14 days?
For any undamaged product, simply return it with its included accessories and packaging along with the original receipt (or gift receipt) within 14 days of the date you receive the product, and we'll exchange it or offer a refund based upon the original payment method.
Can I return my iPhone if I opened it?
iPhone/iPad return policy If you are not fully satisfied with your iPhone/iPad purchase, you can return your undamaged iPhone/iPad to the Apple Online Store within 14 calendar days from the time you receive your iPhone(s)/iPad(s) for a refund. A 25% open box fee will be assessed on any opened unit (per unit).
How do I get a refund from AT&T?
Refunds and your account status Active accounts: If you have a credit balance on your AT&T account because of an overpayment, we'll apply the credit to your next bill unless you contact us and request a refund. Call 800.288. 2020 or visit us at an AT&T store.
Can I return my new iPhone?
For iPhone returns, you may return your undamaged iPhone with its included accessories within 14 days of purchase for a full refund.
What happens if I don't like my new phone AT&T?
If the phone or device you purchased does not meet your expectations, return it by mail within 14 days from the date the equipment was shipped. Refunds are applied using the original payment method. Any rebate associated with returned equipment is voided.
What is a restoral fee AT&T?
Restoral Fee $30 $49 When you restore your service after it is placed in a minimum service state or suspended for non- payment.
How much is it to change your number for AT&T?
There's a $36 change fee. You can request the change online in myAT&T, at an AT&T store, or by contacting us.