How do I get the benefit of the avocado mattress warranty?
To get the benefit of this bedding warranty, you must return your bedding to Avocado Mattress or the product manufacturer and provide Avocado Mattress with proof of the original date of purchase as well as proof that the bedding was in fact returned.
What is avocado's warranty policy for dogs?
Our dog collection is covered by a 3-year warranty. How Does Your 1-year Sleep Trial Work? Sleep on your new Avocado mattress for up to one year. If you don't love it, we'll take it back. How Do I Submit a Mattress Warranty Claim?
How long does it take to receive a returned mattress?
Typically 1-3 business days depending on your bank. What Do You Do With a Returned Mattress? We donate returns to a local charity via our network of vetted nonprofits.
What is the return policy for pillows and bedding?
(Returned pillows and bedding cannot be resold.) There are no charges for restocking or return shipping. Once we confirm receipt, you’ll receive a full refund. The funds can only be returned to the original form of payment. Please note: Our sleep trial is limited to one return of each product type per household.
Can you return an Avocado mattress?
After 30 days, if you decide that your Avocado Mattress isn't right for you, contact us. A member of our Sustainability Team will reach out and help coordinate a donation and full refund. You do not have to repackage your mattress and ship it back.
How do I return to Avocado mattress topper?
After you've tried your topper for at least 30 days, we are happy to exchange your mattress, topper, or bedding for a different product, but once your exchange has been made, your new mattress, topper, and/or bedding will not be eligible for our 1-year trial (100 nights for select toppers and bedding) and cannot be ...
Does the Avocado mattress sag?
The high level of craftsmanship was on par with what we expected. Even without sheets, the mattress feels luxurious because of its thick, heavy cover. What is this? We let our toddler jump and sleep on it right away, and found no sagging or other issues.
Why do Avocado mattresses smell?
A representative from Avocado assures me though that any smell that I've been experiencing is uncommon, and not offgassing, but instead “a slight, sweet scent due to the natural latex and/or the natural wool we use.” She adds that “in especially humid environments, or for people with a latex sensitivity, it may be more ...
Can mattress Toppers be returned?
You may request a return of your mattress topper within 30 nights of your delivery date. Only one return of a mattress topper per customer, household, order and/or delivery address.
Can you return an avocado pillow?
If, at the end of the 100 days, you decide you don't like the pillow, contact Avocado for a refund. Keep in mind that with Avocado's sleep trial, you're limited to using it one time per product type.
How long do Avocado beds last?
An Avocado mattress is designed to last at least 25 years. That's why every mattress comes with a 25-year limited warranty. This includes full, non-prorated coverage from years 1 to 10, and limited, prorated coverage from years 11-25.
Does the Avocado mattress get softer over time?
Your Avocado mattress is unlike any mattress you've experienced before. Some people love it after the first night. For others, it takes a little longer. Depending on the type and condition of mattress you're transitioning from, your body might need time to adjust to its gentle firmness.
Do avocado mattresses sleep hot?
Some mattresses sleep hot — especially those made out of synthetic materials. But an Avocado Mattress is naturally breathable, so you sleep cool and comfortable all night long.
Are avocado mattresses toxic?
Even so, its presence with other whole mattress certifications does buttress non-toxic mattress claims. Avocado uses organic certified latex, cotton, and wool that have received STANDARD 100 by OEKO-TEX®: Class 1 certification (19.0.
How do I get the avocado smell out of my mattress?
Light Cleaning and Deodorizing Strip the bed down and sprinkle a layer of baking soda over the entire mattress. Let it sit for about 30 minutes. The baking soda (sodium bicarbonate) actually draws dirt, moisture, and odors out of the fabric surface and the materials beneath (wool, cotton and latex).
Do green avocado mattresses off gas?
The natural and organic materials in our mattresses do not off-gas.
Do you need to flip an avocado green mattress?
No Flips Required The Avocado logo at the foot of your mattress should be facing up so you can read it. In our hybrid Luxury Plush, Green, and Eco Organic mattresses, the internal coil system, with pocketed innersprings as its support layer, lives at the bottom of the mattress. So you should never flip your mattress.
Can I put avocado mattress on floor?
We do not recommend resting your mattress on the floor or any non-breathable surface. A solid surface that doesn't allow breathability in rare instances can cause mold to grow.
Are avocado mattresses made from avocados?
Because they say Avocados are green and everyone loves them!) Fast forward to today: Their Avocado Green Mattress is handmade in sunny California with natural and organic materials, including organic certified latex from tree-tapped and sustainable sources, organic certified wool, and organic certified cotton.
How does an avocado mattress ship?
Mattresses delivered via our In-Home Delivery & Setup service are shipped compressed in a box. Because natural mattresses can be heavy, this is particularly helpful when navigating up stairs and around tight turns. However, our Organic Luxury Plush Mattress is shipped flat and boxed, rather than being compressed.
What happens if you return a mattress?
If you return or exchange a product, it ends your sleep trial for that product type (mattress, topper, base, pillows, protectors, sheets) and no other sleep trials are eligible for your household in the future for that product type.
How long is the sleep trial for avocado pillows?
Your 100-night sleep trial for your pillows and bedding (including our mattress protectors and sheets) begins after you receive your pillows or bedding ( 30-days for throws ). During your sleep trial, if you decide that your Avocado pillows or bedding aren’t right for you, you can initiate your return process here.
Can you return an avocado mattress?
To get the benefit of this bedding warranty, you must return your bedding to Avocado Mattress or the product manufacturer and provide Avocado Mattress with proof of the original date of purchase as well as proof that the bedding was in fact returned.
Returns and Exchanges
Our furniture is a custom piece made exclusively for you. As such, we cannot accept furniture returns with the exception of any defects in workmanship. Keep in mind that reclaimed wood products will feature blemishes, holes, or other scars in the wood as a testimony to its age, character, and singular beauty.
Warranty
Defects in workmanship are covered by our 10-year limited furniture warranty. Please note that this is a reclaimed wood product that will feature blemishes, holes, or other scars in the wood as a testimony to its age, character, and singular beauty.
