Full Answer
What is B&H return policy for used equipment?
If you are dissatisfied with a used equipment purchase for any reason, you may return your merchandise to B&H within 30 days of the delivery date (after receiving an RMA), subject to the conditions and exclusions below: All returned merchandise must be in the same condition as sold, with all included accessories.
Does B&H refund shipping charges?
It states on B&H website that return shipping charges are the responsibility of the customer. Can't find anything specific about refunding original shipping charges - seems unlikely that these would be refunded though.
Does B&H offer free shipping on lenses?
Very few vendors have both "free shipping"yet refund the full purchase price and pay for return shipping if you don't like something. You bought the lens from B&H. You bought the "shipping" from a shipping company (FedEx, UPS, USPS, etc.). If you return the lens to B&H, they will refund the price of the lens.
Can I return an electronic device to B&H?
Please note: any electronics containing user profile data must be either factory reset or password unlocked before sending back to B&H for return.
Can you return used items to B&H?
If you are dissatisfied with a Used equipment purchase for any reason, you may return your merchandise to B&H within 30 days of the purchase date (after receiving an RMA), subject to the conditions and exclusions below: All returned merchandise must be in the same condition as sold, with all included accessories.
Does B&H offer free returns?
We offer free UPS domestic non-rush return shipping when the reason for the return is our error or to exchange a product that's defective out-of-the-box. Your reason for return is, "I wasn't happy with it." For that, we do not offer free return shipping. Thank you.
How long does B&H take to refund?
Please note, it takes aproximately 7-10 business days for your refund to appear on your credit card. Thank you for your patronage. Please refer to your Order number on all correspondence.
Are B&H used items good?
B&H Used Equipment Rating System We only sell used equipment that has been tested and proven to be in good working order. Like new with open box and full manufacturer's warranty or 1-year B&H warranty.
Does B&H have a restocking fee?
Re: B&H has Terrible Return Policy, Charges 15% Restocking Fee: Open Talk Forum: Digital Photography Review.
What does B&H warranty only mean?
For IMP items only, B&H provides a warranty identical to the provisions and limitations of the manufacturer's warranty for such items, with the exception of the time period, which is equal to the term of the manufacturer's warranty or one (1) year, whichever is less.
Is B&H Photo legit?
B&H Photo is the recipient of the Shopper Approved 5-Star Excellence Award. With thousands of Shopper Approved ratings and reviews, B&H has consistently maintained a 5-star rating in all seven key categories, including Overall Satisfaction Rating, Product Satisfaction, Delivery Satisfaction, Customer Service and more.
What does special order mean on B&H?
ago. Additional comment actions. Be angry all you want, but 'special order' tags ALWAYS mean that the item is a special order and can be canceled if the special order falls through due to insufficient stock.
How do I contact B and H photos?
Call 800-947-5525 or 212-444-5010 during business hours.
Who is the owner of B&H Photo?
Herman SchreiberB&H Photo & Electronics is owned by Herman Schreiber, a Hasidic Jew of the Satmar sect, and employs hundreds of Orthodox Jews in the company.
What does open box mean at B&H?
Open box usually means a demo or a return.
How many B&H stores are there?
one retail locationB&H conducts business through online e-commerce consumer sales, business to business sales, and its one retail location....B&H Photo.TypePrivateFounded1973 Manhattan, New York, U.S.FoundersHerman Schreiber Blimie SchreiberHeadquartersManhattan, New York City, New York, U.S. 40°45′11″N 73°59′47″WNumber of locations14 more rows
How do I return a laptop?
How to Wipe a Laptop Before Returning It to the OfficeWiping a laptop before returning it to the office.Back up any necessary data.Remove personal information without wiping your laptop.Wipe your laptop's hard drive.A final laptop wipe before handing it over.
Does Newegg accept returns?
Any product sold and shipped by Newegg labeled with the 30-Day Hassle-Free Returns badge is eligible for free returns within 30 days with no restocking fees and free return shipping.
How do I cancel my order on Bhphotovideo?
The order confirmation email we sent you said, "PLEASE NOTE: Since in most instances we begin processing your order shortly after you submit it on our web site, if any changes are necessary you MUST contact us via PHONE ONLY, at 800-221-5743 or 212-239-7765."
How do I contact B and H photos?
Call 800-947-5525 or 212-444-5010 during business hours.
How long do you have to return a used equipment to B&H?
If you are dissatisfied with a Used equipment purchase for any reason, you may return your merchandise to B&H within 30 days of the delivery date (after receiving an RMA), subject to the conditions and exclusions below:
How to return a used item?
How to return or exchange a used item: 1. Call or Live Chat to Start a Return. 1. Call our Customer Service department at 800.963.2525 or 212.239.7534 or open a Live Chat to obtain an RMA number. 2. Pack Your Item. Properly. Place the original package into a shipping carton.
The B&H Photo Video Return Policy Essentials
B&H (or B&H Photo Video) gives you 30 days to return your product, regardless of how you bought it. The same return period applies to the products bought from the Used Department.
The Product Return Methods Defined in the B&H Return Policy
B&H gives you a few options to initiate a return. Check out how to start the process:
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How Long Are the Refund and Exchange Processes According to B&H Return Policy?
B&H states that they need three to five business days to process the exchange requests sent via mail.
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NEW ITEMS
All New Items are covered with the Manufacturer Warranty, which generally is at least a 1-Year Warranty which covers both Parts and Labor. If the order you received is not working properly, we will work with you to get in touch with the Manufacturer or Distributor to resolve any issue.
USED ITEMS
Unless other-wise stated in writing, all USED ITEMS are sold AS IS, and is not eligible for a Return or Refund. However, all USED ITEMS are sold with a 30-Day Warranty (Parts Only) to ensure your purchase operates as originally intended.
What happens if you return something you don't like?
Seems reasonable to me. If you return something because you don't like it, you should be expected to pay the shipping. If there's a problem with it, then that's another story, but in that case you'd be returning for exchange or repair.
Is free shipping included?
It's rarely "free shipping". What vendors really mean is "shipping included", i.e. the cost of the item is adjusted to include the shipping charges. Of course "free shipping" sounds much better and makes you think you're getting a better deal. Until you return something of course...
Does Amazon offer free returns?
Amazon only have free returns on a few categories (bas ically clothing) and cameras and electronic s aren't included . Many companies who offer "free shipping" will deduct actual shipping costs from the credit given for return items which are not defective. Shipping in that case is only "free" if you keep it.
Can you return a lens to B&H?
You bought the "shipping" from a shipping company (FedEx, UPS, USPS, etc.). If you return the lens to B&H, they will refund the price of the lens. There's no way to unship something once it arrives at your address.
Does B&H have free shipping?
B&H has free shipping. Amazon increasingly has the best price. It's been going the other way if you track pricing. The biggest reason is that Amazon, B&H and Adorama won't break MAP pricing, but B&H (and maybe Adorama) package free accessories with some MAP-priced items.
Does Adorama charge shipping?
Adorama typically don't charge shipping and all returns etc will be directly with Adorama, not Amazon. Amazon just takes their cut of Adorama's profit if you buy that way. "..You may return most new, unopened items sold and fulfilled by Amazon.com within 30 days of delivery for a full refund...".
