Return-Policy.org

bellroy return policy

by Miss Orie Leffler Published 2 years ago Updated 1 year ago
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What is Bellroy’s warranty policy?

Remember, all our products come with a 3 year warranty, so if something goes awry down the track, be sure to let our support team know via support@bellroy.com . *If you are eligible, we’ll email a prepaid returns slip to you.

How long does it take for Bellroy to ship?

Worldwide Shipping. Bellroy customers live all across the globe, so we can ship to anywhere with a letterbox. For P.O. boxes outside Australia and Europe, please use the regular shipping option at checkout (our team of trained delivery owls aren’t allowed in government buildings just yet). We usually dispatch orders within 2 working days.

What is the Order Number for Bellroy?

The ordernumber is B001374314 Bellroy is wonderful! Great, high-quality products, no-nonsense hassle-free purchasing, great warranty. I've purchased twice from them, and will buy again. Highly recommend! I love all of Bellroy's products. They are my go to brand for bags and wallets. All of my friends use their products an are huge fans.

Can I purchase Bellroy products as a corporate gift?

If you’re interested in purchasing Bellroy products as corporate gifts, reach out to our corporate sales team to find out more about pricing and customization options: corporatesales@bellroy.com.

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Does Bellroy have free returns?

If your product is faulty, or we sent you an incorrect order by mistake, send it back to us within 30 days of delivery for a full refund (including shipping*).

How does Bellroy warranty work?

Our products are covered by a 3 year warranty from the day they were bought, when used under normal conditions and for the purpose intended. Try not to over stuff your Bellroy or put things in there that don't belong (like ninja stars).

Is Bellroy a designer?

Where are Bellroy products designed? The design process mostly happens in our Bells Beach office in Australia, where we have a gifted team of people from all over the world. The Bells office is equipped with a design lab that lets us prototype new styles using 3D printing, laser cutting and other fun design toys.

How do I contact Bellroy?

If you have any further questions please contact us via support@bellroy.com or one of our other channels.

Is Bellroy good quality?

Bellroy makes really good quality wallets. They offer users premium environmentally-certified leather goods and an uncompromising level of attention to detail in everything from the external aesthetics to internal stitching, making these wallets well worth the price.

Are Bellroy products worth it?

In a word, yes. We're still tremendously impressed by Bellroy's designs, attention to detail, choice of material, and manufacturing quality. We took a look at a few of the brand's products; keep reading to see exactly what we thought about each of them.

Which country is Bellroy from?

AustralianBellroy is an Australian accessories brand making carry goods, including bags, folios, wallets, pouches, mobile phone cases, and key covers.

How thick is Bellroy slim sleeve?

0.4” thickMeasurements for the Original is 3.74 x 3.15 x 0.2”. The Designer and Premium wallets are 0.4” thick, which comes from the additional leather weight mentioned earlier.

What industry is Bellroy in?

Bellroy Pty Ltd manufactures leather products. The Company produces and markets wallets, bags, phone cases, pouches, bundles, and travel accessories. Bellroy serves customers worldwide.

Does Bellroy ship from Australia?

Express Shipping We offer express delivery to most locations with tracking available. Express shipping is generally 1–3 working days for the US, UK and Australia, and anywhere from 2–8 working days for other countries. If you live down a kangaroo trail in Kalkarindji, please allow a bit of extra time.

How do I cancel my Bellroy order?

How do I cancel my order? Contact support@bellroy.com within 24–48hrs of placing your order. That way we should be able to catch any transaction settlement and shipping before it goes through. Anything after this window will be treated as a regular refund.

Where is Bellroy based?

Melbourne, Victoria, AustraliaBellroyTypePrivateHeadquartersMelbourne, Victoria, AustraliaKey peopleAndrew Fallshaw, co-founder (CEO) Lina Calabria, co-founder (COO) Matthew Fallshaw, co-founder (CIO)ProductsBags, wallets, phone cases, pouches, folios, key coversWebsitebellroy.com3 more rows

Does Bellroy ship to Canada?

Worldwide Shipping Bellroy customers live all across the globe, so we can ship to anywhere with a letterbox.

How long is Bellroy warranty?

Bellroy products are covered by a 3 year warranty. Full details are here.

Where does Bellroy deliver?

Bellroy delivers to most addresses around the world. Shipping rates and delivery times are calculated at checkout, and vary based on location and shipping method.

How many promotions can you use at a time?

Only one promotion or discount can be used at a time.

Does Bellroy offer promotions?

Bellroy may offer promotions from time to time in its sole discretion. The terms and conditions of each promotion will be clearly set out in the relevant offer. Bellroy reserves all rights to vary, end or withdraw a promotion at any time, subject to applicable consumer laws.

Does Bellroy do easy returns?

Bellroy assists with easy returns to make sure you're happy with your purchase.

Who runs Bellroy competitions?

Competitions on instagram.com/bellroy are run by Bellroy Trading Pty Ltd and are open to anyone, worldwide - unless it is prohibited by your local laws, or you are a bot and have automatically generated your entry, or you or a close relative work for Bellroy, in which case we’re really sorry, you can’t enter.

Is there a fee for entering the ecommerce marketplace?

There is no entry fee and no purchase is necessary to enter: entry requirements are set out in the relevant post. Vouchers and any products you buy cannot be exchanged or returned for cash. Vouchers will be in AUD or USD and can be converted to your local currency - we are not responsible for the exchange rate, or any charges or taxes you may incur.

Estimated Shipping Time

Free shipping to the US. Delivery times will be calculated at checkout.

Worldwide Shipping

Bellroy customers live all across the globe, so we can ship to anywhere with a letterbox. For P.O. boxes outside Australia and Europe, please use the regular shipping option at checkout (our team of trained delivery owls aren’t allowed in government buildings just yet).

Express Shipping

We offer express delivery to most locations with tracking available. Express shipping is generally 1–3 working days for the US, UK and Australia, and anywhere from 2–8 working days for other countries. If you live down a kangaroo trail in Kalkarindji, please allow a bit of extra time.

Customs Fees

Extra duties and taxes may apply to the following regions: Asia, South America, Africa, and some European countries that are not members of the EU. During the checkout process a message will appear for applicable countries once the shipping destination has been selected.

How do I make a claim?

Please email our support team with your order details and a description of the fault or damage. Including photographs of any fault helps a lot in speeding up claims.

How long is Bellroy warranty?

Our products are covered by a 3 year warranty from the day they were bought, when used under normal conditions and for the purpose intended. Try not to over stuff your Bellroy or put things in there that don’t belong (like ninja stars). If you do put more cards in there than recommended, things can stretch out of shape and put undue stress on the stitching and other materials.

What happens if you put more cards in a card?

If you do put more cards in there than recommended, things can stretch out of shape and put undue stress on the stitching and other materials. This warranty covers faults in materials and workmanship and doesn't apply if damage is caused by unreasonable use or neglect, normal wear and tear, or if you change your mind.

Can you use Bellroy pins on products?

At the risk of stating the obvious, please note that using pins on products (including Bellroy products) will make a hole that may be noticeable even after you remove the pin. Bellroy is not liable for any damage to products resulting from using the pins.

Introduction

Bellroy takes privacy seriously – we are committed to keeping your personal information private. All personal data we collect is kept strictly secured, and is only used for the purposes described in this privacy policy.

What data do we collect?

When you visit bellroy.com or buy Bellroy products online, we collect different types of Personal Data about you and your use of our website. We treat this information as falling into three categories: Customer Information, Usage Data and your IP Address.

IP Address

Whenever you visit a website (including bellroy.com ), the computer from which the web pages are served (i.e. our web server) needs to know your computer’s public network address so that it can send the pages you request to your browser.

How we collect data

Information you provide to us directly: When you shop with us online, we will ask you to provide personal data (such as your name and address) so we can fill your order.

How we store data

We store backups of some data, including order details (which will include Customer Information) on our servers in Australia. We use appropriate technical and organisational measures to protect the personal data that we collect and process.

International data transfers

When we collect, process and share data in accordance with this privacy policy, it may be transferred to countries other than where you live. Our data hosting providers’ servers are predominantly located in the United States, and many of the third parties with whom we share data are also located in the United States.

Retention

How long we retain your personal data depends on what it is, what we need it for (for example, keeping track of your warranty rights) and whether we are legally required to keep it (for example, for tax). Once we no longer need to retain it, we will make sure your personal data is deleted or pseudonymised.

Customer Support

If you've bought a Bellroy product and it hasn't performed to expectations, or if you want to know more about the brand, send our support team a message. They like nothing more than making people smile and given half a chance will partake in some playful banter.

Sales

If you're a retailer who would like to stock Bellroy, please email our sales team with the following information: Store Name, Address, Website, Photos of Your Shop, 3 other brands you currently carry: support@bellroy.com

Corporate Gifting

If you’re interested in purchasing Bellroy products as corporate gifts, reach out to our corporate sales team to find out more about pricing and customization options: corporatesales@bellroy.com

Press

If you'd like any further information, high resolution images, or would just like to say hi: press@bellroy.com

Communities

We like to think that there is always a way for you to stay engaged and up to date with the latest Bellroy news. Visit our Bellroy Facebook, Twitter and Instagram, otherwise try our Carryology Facebook, Twitter and Instagram.

Are Bellroy Wallets Good?

For this Bellroy wallet review, we scoured the internet for customer feedback. A series of complaints were brought up about the products. Specific gripes include:

What is the aging process of Bellroy wallets?

A Bellroy wallet review revealed that the aging process is an intentional element of Bellroy product design. On Day 1, your leather is a “beautifully blank slate” and becomes worn over time. On Day 1000, it’s uniquely your own, “a tangible history of who you are and where you’ve been.”

What is a Bellroy note sleeve?

The above Bellroy Note Sleeve is featured in Galaxy Grey with a limited run artist print. The Bellroy Note Sleeve Wallet is the brand’s most popular billfold, and it’s obvious why: cash, coins and up to 11 cards can all be neatly organized while remaining a slim and streamlined presence in your back pocket.

How long does it take to return a Bellroy wallet?

Before wrapping up this Bellroy wallet review, let’s go over return policy basics. All Bellroy products come with a 3-year warranty. For faulty or incorrect orders, a full refund (including the cost of return shipping) is provided so long as the items are returned within 30 days of delivery.

What is a Bellroy low slim wallet?

If you’re looking for the practicality of a full-sized billfold in a compact yet luxurious package, the Bellroy Low Slim Wallet is a solid option. Designed to carry shorter currencies such as US or Australian dollars, this slender and diminutive billfold gets the job done without stretching out your pockets.

How many types of Bellroy cards are there?

There are 6 types of Bellroy card holders to choose from. When it comes to this Bellroy wallet review, billfolds are only the tip of the iceberg. Bellroy also designs a series of professional and elegant card holding products.

How many cards does the Bellroy hide and seek wallet hold?

The Hide and Seek easily fits up to 12 cards, features 4 quick-access slots as well as a covert coin pouch.

Does Abysmal follow UK consumer protections?

Abysmal returns and exchange policy. Does not follow UK consumer protections. Do not buy from them directly.

Is Bellroy shipping legitimate?

Bellroy does not have reliable customer service and they are unable to provide legitimate shipping Estas. Instead, they point out how a refund will be delayed (and any other aspect to make the rightfully upset customer feel like the customer is wrong for believing in Bellroy).

Is Bellroy a good company?

I've been using Bellroy products for several years now and they hold up really well. Not the cheapest, but definitely worth the investment. Their choice of tough, sustainable materials is great and their products are well-thought-out. Definitely liking their designs and attention to detail. Customer service is great so all in all: Highly recommend.

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Currency and Pricing

Shipping and Delivery

  • Bellroy delivers to most addresses around the world. Shipping rates and delivery times are calculated at checkout, and vary based on location and shipping method. While the vast majority of our orders arrive on time, once in a while an order may be delayed for reasons outside our control. If you have any questions, don’t hesitate to contact our support@bellroy.comsupport tea…
See more on bellroy.com

Customer Service

  • Bellroy is committed to providing exceptional customer service and quality products. Standard dispatch timeframes are between 1–3 business days. If you have any questions or concerns about a product, your order, or life in general, email our support team.
See more on bellroy.com

Return Policy

  • Bellroy assists with easy returns to make sure you're happy with your purchase. Our products all have a 3 year warranty, so if anything isn't as it should be get in touch and we'll sort out an exchange or refund straight away. If you've made an error in purchasing, don't hesitate to ask our team for advice. The earlier we catch things, the more cha...
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Copyright

  • The contents of our website, and the site as a whole, are intended solely for personal, noncommercial (other than for the purchase of merchandise from our Site) use by its users. You may download or copy the contents and other downloadable materials displayed on bellroy.com for your personal use only. No right, title or interest in any downloaded materials is transferred t…
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Security

  • When purchasing from Bellroy your financial details are passed through a secure server using the latest 256-bit SSL (secure sockets layer) encryption technology. 256-bit SSL encryption is the current industry standard. If you have any questions regarding our security policy, please email our support team.
See more on bellroy.com

Bellroy Promotions – General Terms and Conditions

  1. Bellroy may offer promotions from time to time in its sole discretion.
  2. The terms and conditions of each promotion will be clearly set out in the relevant offer.
  3. Bellroy reserves all rights to vary, end or withdraw a promotion at any time, subject to applicable consumer laws.
  4. Where a promotion is time limited, the time requirements will be strictly applied; no raincheck…
  1. Bellroy may offer promotions from time to time in its sole discretion.
  2. The terms and conditions of each promotion will be clearly set out in the relevant offer.
  3. Bellroy reserves all rights to vary, end or withdraw a promotion at any time, subject to applicable consumer laws.
  4. Where a promotion is time limited, the time requirements will be strictly applied; no rainchecks or exceptions.

Bellroy Social Media Promotions

  1. Competitions on instagram.com/bellroy are run by Bellroy Trading Pty Ltd and are open to anyone, worldwide - unless it is prohibited by your local laws, or you are a bot and have automatically gene...
  2. There is no entry fee and no purchase is necessary to enter: entry requirements are set out in the relevant post. Vouchers and any products you buy cannot be exchanged or returned for c…
  1. Competitions on instagram.com/bellroy are run by Bellroy Trading Pty Ltd and are open to anyone, worldwide - unless it is prohibited by your local laws, or you are a bot and have automatically gene...
  2. There is no entry fee and no purchase is necessary to enter: entry requirements are set out in the relevant post. Vouchers and any products you buy cannot be exchanged or returned for cash. Voucher...
  3. The winner will be the person who we judge has made the best entry - “best” as decided by us. The judges will be our Editor and Storyteller and Creative Producer. Our decision is final and binding...
  4. By entering, you are agreeing to these terms and conditions and give us the right to publish y…

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