Return Policy
- Cancellation. We accept the cancellation of the order before the product is shipped or product. ...
- Returns (if applicable) We accept returns on products. Customers have the right to request the return within 14 days of receipt.
- Benchmadestore@outlook.com. .If you have questions about the return policy, please contact us online. ...
- Benchmadestore@outlook.com
Full Answer
What is Benchmade’s return policy for automatic knives?
Automatic knives will be returned in compliance with Federal statutes. (a) If a knife returned for warranty work is found to be an actual or suspected counterfeit or replica item, Benchmade shall have the right to impound the knife for further investigation of its authenticity.
How do I return an order to Benchmade?
If you do not have a Benchmade user account, create one here (If the order that you are wanting to return was placed prior to creating your account, you will need to use the second option to start your return). Once you have located the order in which you would like to return, click the “Return” link and begin your return.
What is a Benchmade warranty?
Benchmade Knife Company, Inc. (“Benchmade”) warrants to the original purchaser that their genuine Benchmade knife purchased from Benchmade or one of its authorized sellers will be free from defects in materials and workmanship from the date of purchase for as long as said purchaser owns the knife that was purchased.
What will void the warranty on my Benchmade knife?
Any Benchmade knife that is modified from its original factory condition will void the warranty.
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Can you return Benchmade knives?
Return Policy For Products Purchased From Benchmade You can return products purchased directly from Benchmade, in original condition, for a replacement or refund within 90 days of purchase. Simply call customer service to get a Return Merchandise Authorization (RMA) number and we will help guide you through the return.
How does Benchmades warranty work?
Benchmade Knife Company, Inc. warrants to the owner that their genuine Benchmade knife will be free from defects in materials and workmanship. Benchmade will, without charge, repair or replace at our (Benchmade's) option, any genuine Benchmade knife returned for Warranty work and found to be defective by Benchmade.
Does Benchmade have lifetime warranties?
WHEN YOU BUY BENCHMADE, YOU BUY FOR LIFE. THAT'S WHY WE WILL RE-SHARPEN YOUR BENCHMADE BACK TO A FACTORY EDGE ANYTIME YOU NEED. LIFESHARP SERVICE IS DIFFERENT FROM A WARRANTY CLAIM AND REQUIRES A SEPARATE PROCESS . TO SEND YOUR KNIFE IN FOR A FREE SHARPENING, CLICK BELOW.
How long is Benchmade warranty?
lifetimeA Benchmade knife is an American-made product that should last a lifetime. The workmanship, materials, service, and technology make the knives a good value in the price range of $100-200. Each Benchmade includes a full lifetime warranty for repairs.
Does sharpening a Benchmade void the warranty?
Sharpening the knife yourself will not effect your warranty unless you use some kind of power tool to sharpen it.
What voids Benchmade warranty?
Disassembly by anyone other than the Benchmade Knife Company, Inc. Warranty/Repair Department will void the warranty! Minimum charge to reassemble your knife is $20.00 plus parts. Most of all please enjoy your new knife and always remember to use it in a safe, responsible manner.
Is Benchmade better than spyderco?
The Winner? Between the two I like… well, I like them about the same. It's six of one or half a dozen of the other when it comes to their quality and craftsmanship, each evenly matched. I tend to favor American-made tools and goods, and Benchmade makes more American knives than Spyderco.
Are Benchmade knives really that good?
Benchmade Knives is a cutlery company based out of Oregon City, Oregon specializing in high grade production knives. Benchmade is one of the most widely recognized knife manufactures and is known for making high quality knives and tools proudly made in the USA.
Can you sharpen a Benchmade knife?
Our LifeSharp service guarantees that Benchmade will re-sharpen your knife to a factory edge for free, for the life of the knife.
How much is Benchmade first responder discount?
a 20% discountLaw Enforcement Discount on Benchmade Knives We proudly offer a 20% discount on Benchmade knives to all Municipal and State Law Enforcement Officers.
What angle are Benchmade knives sharpened at?
30-35 degree inclusiveOur knife blades leave the factory with a 30-35 degree inclusive angle. We recommend you use our LifeSharp service. This is a great way to get your knife sharpened, and to also have our qualified technicians service it for optimal performance.
Does Benchmade warranty cover theft?
The warranty does not cover cosmetic, normal wear and tear, abuse or loss.
Does Benchmade warranty cover theft?
The warranty does not cover cosmetic, normal wear and tear, abuse or loss.
Are Benchmade knives really that good?
Benchmade Knives is a cutlery company based out of Oregon City, Oregon specializing in high grade production knives. Benchmade is one of the most widely recognized knife manufactures and is known for making high quality knives and tools proudly made in the USA.
Is Benchmade better than spyderco?
The Winner? Between the two I like… well, I like them about the same. It's six of one or half a dozen of the other when it comes to their quality and craftsmanship, each evenly matched. I tend to favor American-made tools and goods, and Benchmade makes more American knives than Spyderco.
Do Benchmade knives come sharpened?
1:404:49Benchmade - Edge Maintenance - YouTubeYouTubeStart of suggested clipEnd of suggested clipYou're gonna feel what feels really rough almost like a wire. Across. There if you feel that sideMoreYou're gonna feel what feels really rough almost like a wire. Across. There if you feel that side you're sharpening it's gonna feel very smooth.
What is implied warranty on Benchmade?
Any implied warranties that may be applicable to Benchmade products, including implied warranties of merchantability or fitness for a particular purpose, are limited in duration to the duration of this warranty.
Is Benchmade responsible for parts?
Benchmade is not responsible for parts or treatments added to or removed from the knife or for knives that are otherwise modified in any way, as these may cause the knife to function differently (and potentially less safely) than originally designed and intended. How to Submit a Warranty Claim.
Can a bench made knife be used as a cutting tool?
A Benchmade knife has only one use, as a cutting tool. Benchmade knives carry no warranty except as expressly contained herein. Benchmade disclaims all warranties of merchantability and fitness for a particular purpose other than for use as a cutting tool.
Is Benchmade a legitimate seller?
Benchmade knives are legitimately sold only by authorized sellers who are required to follow Benchmade’s policies, procedures, and quality control standards. Benchmade reserves the right to reject warranty claims from purchasers for knives purchased from unauthorized sellers, including unauthorized Internet sites.
Does Benchmade have a warranty?
Benchmade Knife Company, Inc. (“ Benchmade”) warrants to the original purchaser that their genuine Benchmade knife purchased from Benchmade or one of its authorized sellers will be free from defects in materials and workmanship from the date of purchase for as long as said purchaser owns the knife that was purchased. This warranty applies only to knives that were purchased from Benchmade or an authorized Benchmade seller with proof of purchase unless otherwise prohibited by law. Benchmade knives are legitimately sold only by authorized sellers who are required to follow Benchmade’s policies, procedures, and quality control standards. Benchmade reserves the right to reject warranty claims from purchasers for knives purchased from unauthorized sellers, including unauthorized Internet sites. Benchmade will repair or replace a defective knife that is covered by this warranty at Benchmade’s option.
Can you return a knife that is counterfeit?
Knives determined to be counterfeit will not be returned to you.
Can automatic knives be returned?
Automatic knives will be returned in compliance with Federal statutes. Counterfeit Goods Notice. (a) If a knife returned for warranty work is found to be an actual or suspected counterfeit or replica item, Benchmade shall have the right to impound the knife for further investigation of its authenticity.
What happens if you return a knife to Benchmade?
If Benchmade, in its sole discretion, determines that the knife you returned for repairs is a counterfeit, Benchmade has the right to permanently impound and/or destroy the knife. Knives determined to be counterfeit will not be returned to you. (b) Benchmade shall have the right to conduct destructive examinations to verify the authenticity of any knife Benchmade receives which it suspects to be counterfeit. Benchmade shall not be liable to you, or anyone else, for the price of any knife destroyed by examination if it is later found to be a counterfeit. (c) Benchmade's investigation may include the participation of third parties or governmental investigative agencies as required by law. By sending in your knife for repair, you agree to cooperate in good faith with any investigation conducted by Benchmade, third parties, and/or governmental agencies, including, but not limited to, cooperating with investigations to identify the seller or source of the counterfeit goods by providing the name, location, and other identifying information about the seller. Please reference the form to agree.
Can automatic knives be returned?
Automatic knives will be returned in compliance with Federal statutes. Counterfeit Goods Notice. (a) If a knife returned for warranty work is found to be an actual or suspected counterfeit or replica item, Benchmade shall have the right to impound the knife for further investigation of its authenticity.
Can Benchmade fix a counterfeit knife?
Benchmade shall not be liable to you, or anyone else, for payment of the price of any suspected counterfeit knife under investigation. If Benchmade, in its sole discretion, determines that the knife you returned for repairs is a counterfeit, Benchmade has the right to permanently impound and/or destroy the knife.
How long does it take to make custom furniture?
Generally speaking our production time ranges between 3 to 6 weeks. (This is the amount of time it will take to produce your custom furniture and does not include shipping and delivery.) The current lead time for all fabric and velvet orders can be found here, leather orders will take an additional week.
What does "one return per household" mean?
What does one return per household mean? This means that we allow one return per customer/household, this would be a full order and is not limited to one item. If you ordered 2 sofas and a chair, you can return it all if it you are not satisfied with your purchase.