If for any reason you are not satisfied with your BenQ-branded NEW products you may return it within 30 days from its day of receipt by following the procedures set forth in BenQ Return/Replacement Policy. For refurbished products, you may return it within 14 days from the date the product is received.
Full Answer
Does BenQ charge for return shipping?
If the product is still within the warranty period, BenQ covers all shipping costs. However, if the product is out of warranty, the customer pays return shipping and all applicable repair costs. BenQ will then pay to return the product to the customer. Only valid in the US and Canada.
What is the warranty on my BenQ product?
The lamps, refurbished projectors, refurbished monitors, and refurbished lamps have 1 year warranty from purchase date when purchased from an authorized re-seller, and pre-installed lamp module on refurbished units have a 90 days or 500 hours warranty. If the product is still within the warranty period, BenQ covers all shipping costs.
Can I change or cancel my BenQ order?
Once an order has been placed it cannot be canceled or changed. However, BenQ gladly accepts returns in accordance with our return policy. Why was my order canceled? Transactions may be cancelled for several possible reasons, such as credit/debit card issues and/or your billing address not matching the one in your credit/debit card info.
What is included in the BenQ product package?
Access product-related software, firmware, user manuals, drivers, and more. Get the latest update on your repair product. All BenQ products are covered with standard warranty. Visit for more information by product category.
How long is BenQ projector warranty?
Three (3) years from the purchase date by the original retail purchaser (the “Customer”) (except for lamps as specified below and refurbished units which have a separate warranty policy), parts and labor only (No advance replacement).
Does BenQ charge tax?
BenQ collects tax on orders based on the delivery address. Your cart price will reflect the tax charge for your order.
Is BenQ still in business?
BenQ's head office is located in Taipei, and the company operates five branch offices in the Asia-Pacific, Europe, China, Latin America and North America, and employs over 1,300 individuals. The "BenQ" brand is present in more than 100 countries worldwide....BenQ.TypeSubsidiaryWebsitewww.benq.com10 more rows
Is BenQ an American company?
Headquartered within the natural settings of Costa Mesa, Calif., the company is recognized as the world's No. 1-selling DLP® projector brand and No.
How long is BenQ monitor warranty?
BenQ interactive flat panel models are eligible for warranty extension from its standard 3 years to 5 years.
How do I cancel an order on Zowie?
Can I cancel my order? Once an order has been placed it cannot be canceled or changed. However, BenQ gladly accepts returns in accordance with our return policy.
Is BenQ a good brand?
While your choice of monitor shouldn't solely be based on brand alone – after all, most monitor brands have excellent offerings – BenQ has proven itself among the finest. That's in terms of build, features, image quality, value, and variety. BenQ displays are robust, reliable, and feature-rich.
Who is BenQ made by?
BenQ is led by Kuen-Yao (K.Y.) Lee and is listed on the Taiwan Stock Exchange. Acer remains a major shareholder, with 14 percent of the company's stock. Stan Shih and a group of university friends founded Multitech in 1976, becoming one of the pioneers of Taiwan's computer industry.
Is BenQ better than LG?
Our Verdict The LG 27GL850-B is slightly better than the BenQ EX2780Q in mixed usage. Ergonomics are significantly better on the LG, as well as gradient performance. There's less color bleeding on the LG, but its black uniformity and contrast ratio are much worse than the BenQ.
Where is BenQ manufactured?
BenQ products made in China | ProductFrom.com.
Who makes BenQ monitor panels?
This union creates a love-child monitor enthusiasts know too well; AU Optronics, the manufacturer responsible for most of the 144Hz panels we see on gaming screens today.
How long has BenQ been around?
The BenQ Group was founded on April 21, 1984, and is an IT company acting worldwide. The headquarters are located in Gueishan, Taiwan. The multinational Group employs 18 000 employees in more than 70 countries.
Where is BenQ manufactured?
BenQ products made in China | ProductFrom.com.
Who makes BenQ monitor panels?
This union creates a love-child monitor enthusiasts know too well; AU Optronics, the manufacturer responsible for most of the 144Hz panels we see on gaming screens today.
Who owns ViewSonic?
James ChuJames Chu is the founder, chairman, and CEO of ViewSonic Corporation, a leading global provider of visual solutions. Mr. Chu held a variety of sales positions before immigrating to the United States in 1986 to become the president of US operations at a Taiwanese keyboard manufacturer.
Who is the CEO of BenQ?
Conway Lee (Sep 2007–)BenQ / CEO
How to place an order online?
1. Add an item to your cart by clicking on the "Buy Now" button. 2. Next, go to your "Cart". View your items, and then "Checkout“. 3. Before checko...
What about Pre-orders?
Pre-orders follow the same processing, credit charging, and shipping rules as regular orders once inventory becomes available. In-stock products pu...
Can I use multiple discount, promotions, or offers?
Coupons, promotions, and other discount codes do not stack, and may only be applied one at a time.
Can I cancel my order?
Once an order has been placed it cannot be canceled or changed. However, BenQ gladly accepts returns in accordance with our return policy.
Why was my order canceled?
Transactions may be cancelled for several possible reasons, such as credit/debit card issues and/or your billing address not matching the one in yo...
How long will it take to process my order?
Orders placed before 12:00 pm PST Mon-Fri will typically be processed the same day. Orders placed after the cut-off time or on the weekend will be...
How can I check my order status?
Sign in to your BenQ Account --> Status Inquiry --> Order Status --> View or Edit Order, if you created one, or you can check your order status b...
Why isn't my order processing?
Sometimes we cannot process your order if your billing address does not match your credit card's billing address OR if your billing address does no...
Do you offer price matching?
Currently there is no price match offer for the BenQ online store. Please become a BenQ Member to receive exclusive promotions and deal notificatio...
How long does it take to return a BenQ product?
For refurbished products, you may return it within 14 days from the date the product is received. For a return for refund, BenQ shall refund the original purchase price (invoice price) of products and related sales taxes within 3 to 5 business days after processing and inspection.
How to contact BenQ technical support?
Technical Support. Technical support assistance is available to you through the BenQ Technical Support Division at 1-866-600-2367 or via email at BenQSupport.US@BenQ.com in accordance with the then-current technical support policies in effect, which may vary from product to product. 16. Governing Law and Attorney Fees.
Does BenQ warrant software?
You agree that you shall be bound by the license agreement once the package is opened or its seal is broken. BenQ does not warrant any software under this Agreement.
Does BenQ charge sales tax?
BenQ is required by law to collect sales taxes for orders shipped to certain states and in other states, you may be responsible for paying sales tax in your state, county, or municipality. When applicable, a separate charge for taxes shall be shown on the invoice. 6. Title; Risk of Loss.
Does BenQ charge shipping and handling?
Shipping and handling charges may or may not reflect actual costs and may be amended by BenQ from time to time. Subject to applicable law, BenQ reserves the right to deliver items acquired as part of your order at different times in the event that they are not available for the shipment at the same time.
Can purchase orders be amended?
All purchase orders are exclusively govern by this Agreement which may not be changed, amended, supplemented or waived, by the use of any pre-printed purchase order forms or any other documentation, and no such attempted change, amendment, supplement or waiver shall have any effect, unless approved in writing by BenQ. 2.
Can BenQ discontinue products?
BenQ may revise and discontinue products at any time without prior notice to customers. BenQ shall ship products that have the functionality and performance of the products ordered, but changes between what is shipped and what is described in a specification sheet or catalog are possible. 12. Limitation of Liability.
Does BenQ cover freight?
BenQ will replace the DOA unit with a brand new replacement. BenQ will cover the freight charges both ways. All shipping damages must be reported within seven (7) business days upon receipt of the Product. BenQ is not responsible for the shipping damages reported after such period.
Do you have to return BenQ products?
You must return the product to BenQ unless otherwise directed by BenQ to a BenQ Authorized Service Provider. You must prepay any shipping charges, export taxes, custom duties and taxes, or any charges associated with transportation of the BenQ product.
Does BenQ cover shipping?
If the product is still within the warranty period, BenQ covers all shipping costs. However, if the product is out of warrany, the customer pays return shipping and all applicable repair costs. BenQ will then pay to return the product to the customer. Only valid in US and Canada.
Can you send a BenQ product to a service provider?
To avoid delays, please DO NOT SEND ANY BenQ product to BenQ or BenQ Authorized Service Provider without BenQ’s authorization.
Does BenQ have a ZBD warranty?
Unyielding commitment to quality and the satisfaction of our customers has driven BenQ to offer a ZBD Guarantee as part of our standard Limited Warranty coverage. Even if only one bright pixel is found, a free monitor exchange is guaranteed during the Limited Warranty period.
Does BenQ offer curbside pickup?
Based on our records, BenQ does not currently offer in -store pickup. Check the full discussion to learn more.
Does BenQ offer free shipping?
Based on our records, BenQ does not currently offer free shipping policies. Check the full discussion to learn more.
Can BenQ products be recycled?
For Product Recycling: Your BenQ products may contain hazardous materials. While they pose no risk to you during normal use, they should never be disposed with other wastes. BenQ provides a free take-back program (except for shipping cost in certain states), for your BenQ products so they can be properly recycled.
Does BenQ take back packing materials?
BenQ provides a free take-back program for you to ship in your BenQ packing materials so they can be properly recycled. A prepaid shipping label will be provided for the packing materials of the models declared in the EPEAT website (http://www.epeat.net/).
How to check my order status on BenQ?
How can I check my order status? You can log in to your account, if you created one, or you can check your order status by clicking here: https://buy.benq.com/us-buy-zowie/trackorder. Please check your email for order updates, as well.
How to place an order on BenQ?
How to place an order online? Add an item to your cart by clicking on the "Buy Now" button. Next, go to your "Cart" on the top right corner of website. View your items, and then "check out“. Before check out, you can log in as a BenQ member or you can use guest check out to complete the order. During the checkout process, you can edit your payment, billing address, and shipping address. Once the order is complete, you will get an order confirmation, and BenQ will send an order receive email to you within 24 hours. If you do not see an order confirmation email in your inbox, then please check your spam folder as well.
How long does it take to return a Zowie product?
What is your return policy? ZOWIE accepts return requests for any products purchased from our official website within 30 days of purchase. Products that arrive damaged must be reported to us within 5 business days to be eligible for a full refund. All products must be returned to ZOWIE in the original packaging with all original items in the box. ZOWIE offers free return shipping.
How long does it take to get an email from BenQ?
Once the order is complete, you will get an order confirmation, and BenQ will send an order receive email to you within 24 hours.
Can I cancel my BenQ order?
Can I cancel my order? Once an order has been placed it cannot be canceled or changed. However, BenQ gladly accepts returns in accordance with our return policy.
Does BenQ pay for return shipping?
Warranty - Out of Time Period Customer pays return shipping and applicable repair costs. BenQ will pay for the return delivery of the product. Only valid in US/Canada region.
