Full Answer
Does libas have return policy?
Libas Returns & Exchanges Products can be exchanged within 15 days from the date of delivery. Exchange Cancellations and Returns can be done through online dispatch or in a Libas store conveniently located. For both the scenarios it is requested to intimate us.
How do I cancel my order on libas?
The Customer is required to contact the The Libas Store Contact Centre i.e info@thelibasstore.com for cancellation. The Libas Store's Customer service team would initiate the cancellation requests on behalf of the customer.
Can I cancel an online order before delivery?
Under the Consumer Contracts Regulations your right to cancel an order starts the moment you place it and doesn't end until 14 days have passed from the day your goods were delivered to you, your nominated neighbour or your dedicated safe place. You should be given the ability to cancel an order at the point of sale.
How do you politely cancel an order?
State that you need to cancel an order and offer a reasonable explanation. Provide sufficient information for the reader to identify your original order. Adjust any payment arrangements. Express apologies and appreciation, as appropriate.
Cancellation Policy
If you need to cancel your order, please send us an email at care@libas.in within 6 hours of placing the order from Monday to Saturday between 10 AM- 7 PM.
Please Note
For Debit Card and Credit Card transfers the time taken for refund depends majorly on the bank.
Libas Returns & Exchanges
Cancellations and Returns are applicable only in case of damaged product or delivery of incorrect size (size other than that ordered). Libas designs limited will be able to exchange any online sales purchased at www.libasfashion.com subject to the following conditions. Products can be exchanged within 15 days from the date of delivery.
Cancellation Refund Policy
We aim to keep every item on our website in stock. However, if there is an item unavailable in your purchase due to any reason, we will promptly inform you via mail within 2 working days of the purchase.
CANCELLATION POLICY
If you need to cancel your order, please send us an email at care@libas.in within 6 hours of placing the order from Monday to Saturday between 10 AM- 7 PM.
PLEASE NOTE
For Debit Card and Credit Card transfers the time taken for refund depends majorly on the bank.
