Does Best Buy take refunds without receipts?
Best Buy will accept returns without a receipt within 14 to 45 days after purchase as of 2022. You can get a refund even if you don't have your receipt if you can provide alternative proof of purchase such as packing clips or a credit card statement. A proper photo ID is required for the alternative proof of purchase to be accepted.
What is Best Buy’s return policy for online purchases?
The return policy for purchases made from a manufacturer’s website and fulfilled by Best Buy, is subject to the manufacturer’s return policy, listed on their website. Read our Partner Returns FAQs. Purchases at a Pacific Sales Kitchen and Home store and at the Pacific Sales Outlet store can only be returned to those stores.
How do I return a gift to Best Buy?
Call Best Buy Mobile at 1-877-702-2211 (6 a.m. to midnight, CT) for instructions on how to return the device by mail. We will provide you store credit for the purchase price of a gift you return in store. For gifts returned via mail, we will credit the gift purchaser and notify them via email.
How do I return my phone or device to Best Buy?
There are two ways to return your phone or device and cancel your service: Return your device to a Best Buy store. Be sure to tell the store associate that you want to cancel your service. Carrier service cancellation policies may vary.
Best Buy Return Policy Without A Receipt
Best Buy sells just about any residential electronic device you could want, including laptops, speakers, washers, and cellphones.
Elite And Elite Plus Members
Best Buy offers a rewards card that allows customers to accumulate points on purchases.
Ways To Return Best Buy Products
Most customers benefit the best from an in-store return, especially if you don’t have a receipt.
How Will I Receive My Refund From Best Buy?
In most cases, a refund will go back to the card the customer used to purchase the item.
How To Return Item In-Store At Best Buy Without A Receipt
Many people may try to return an item thinking that it’s broken but find out they didn’t operate it correctly.
Best Buy Return Policy Vs. The Competition
Best Buy has a lot of competition, including retail giants Amazon, Walmart, and Target.
Conclusion
Everyone needs to make a return from time to time, and Best Buy understands that.
For online orders with your Best Buy account
You can find receipts and gift receipts online if you’re a member of the My Best Buy® program and your membership ID is linked to your BestBuy.com account.
For online guest purchases
If you make a purchase online and check out as a guest, you can check your order status to find your receipt. You’ll need to provide your order number, last name and phone number.
Help Center
Find answers to commonly asked questions about orders, product information, returns and more.
Holiday Return Policy
Now, the window for most purchases made during this holiday season has been extended to January 16, 2022, regardless of your membership status.
Can I return an item at Best Buy without a receipt?
To return an item at Best Buy, you must have the original contents and packaging as well as a receipt, the card used to make the original purchase, and a photo ID.
What items cannot be returned at Best Buy without a receipt?
Best Buy asks for proof of purchase for all products in order to process a return. If you are unable to display a receipt or other proof of purchase at the time of the return, you may be able to still return your item by providing the email address tied to the purchase.
Does Best Buy have a 30-day return policy?
Best Buy offers a 30-day return policy or longer only for My Best Buy Elite members, My Best Buy Elite Plus members, and Best Buy Totaltech members. For non-members, most products allow for a 15-day return window from the date you received your item.
For Online Purchases
To find a receipt for completed BestBuy.com orders, you can get a copy of your receipt online:
For In-Store Purchases
To get a receipt for a purchase you made in a Best Buy store, visit the Customer Service counter at the store most convenient to you. If you paid by credit card, bring the credit card you used for the purchase and your ID. If you are a My Best Buy member, your receipt can be looked up by the phone number, email address, or My Best Buy Member number
Orders
Have questions about your recent order or would like to change something? Try the links below.
Returns
Not satisfied with a recent purchase? Check out these links on how to return or get service for your item.
Help Center
Find answers to commonly asked questions about orders, product information, returns and more.
