Return Policy
- Rolex Factory Stickered Watches. These items are being sold in unused/unworn condition and come with the original Rolex factory stickers.
- Holiday Policy. During the holiday season Bob's is offering an extended return policy for exchange only. ...
- Pricing Policy. Bob's Watches is dedicated to always offering the best value to our customers. ...
What is the warranty on a Rolex watch?
Rolex guarantees the proper functioning of its watches for a period of five years from the date of purchase. The Rolex guarantee excludes normal wear-and-tear (notably the wear-and-tear of non-metal bracelets and straps), loss, theft, or damage due to misuse.
How are new Rolex watches sold?
New Rolex watches are exclusively sold by Official Rolex Retailers, who receive regular deliveries and independently manage the allocation and sales of watches to customers. Official Rolex Retailers can provide information on the availability of Rolex watches.
How often should I service my Rolex?
To guarantee continued accuracy and waterproofness, Rolex recommends that you periodically return your watch to an Official Rolex Retailer or Service Centre for professional servicing. It is recommended to service your Rolex approximately every 10 years depending on the model and real-life usage.
Why are some of my Rolex watches not available?
All Rolex watches are assembled by hand with the utmost care to ensure exceptional quality. Such high standards naturally restrict our production capacity and, at times, the demand for our watches outpaces this capacity. Therefore, the availability of certain models may be limited.
Can you return a Rolex?
The guarantee is valid only if (1) the watch has been sold by an Official Rolex Retailer; (2) the guarantee card has been completed in full by the Official Rolex Retailer at the time of purchase; and (3) the guarantee card is presented with the watch, either to an Official Rolex Retailer or to an Official Rolex Service ...
Can you return a luxury watch?
You must return any Goods that are Faulty (including Paperwork, links, user manual, service papers and box as applicable) promptly and within 30 days of advising us of the relevant Faulty Good.
Can I trade in my Rolex for a new one?
Can I trade-in my watch for a brand new one? Yes. You can trade in your watch in one of our stores and receive store credit for 20% more than your watch's value.
Is Rolex warranty lifetime?
While we've established that Rolex watches are highly durable, they don't, unfortunately, come with a lifetime warranty. Instead, all watches are covered by an international warranty for a period of 5 years after purchase. The warranty excludes: Wear-and-tear (straps and non-metal bracelets)
Can you return a Rolex to Goldsmiths?
Within 30 days of purchase/delivery you have the right to a refund. After the 30 day period, but within six months of delivery/purchase you are entitled to a repair or replacement. Where repair or replacement is not possible, or the repair or replacement does not resolve the fault, you are entitled to a refund.
Is luxury of watches an authorized dealer?
We are not an official dealer for the products we sell and have no affiliation with the manufacturer. All watches are sold unworn except for the watches in the Pre-Owned Rolex watches section. Luxury of Watches sells pre-owned Rolex watches with a 5 year in-house warranty.
Do Rolex watches hold their value?
Rolex watches hold their value, and with some models, their value appreciates exponentially. Suppose you own or come across a Submariner, the Cosmograph Daytona, the Day-Date, or GMT-Master II (just to name a few). In that case, it's an excellent opportunity whether you are the seller or a collector.
Can you upgrade your Rolex?
As part of our service, we are able to offer a Rolex watch upgrade – giving our customers old and new the opportunity to trade in their purchases for something of an even higher quality.
How can I sell my used Rolex?
One of the best ways to sell your Rolex watch is through selling through a dealer. You can enjoy hassle-free sales by selling through a Rolex watch dealer. If you want to sell on your own and potentially sell your watch at a higher price, you can sell on your own. You can sell your Rolex watch on eBay.
Should I wear my Rolex everyday?
One of the best things about owning a Rolex watch is wearing it and enjoying it every day. This daily, constant wear is one of the best ways you can care for your watch. While Rolex watches are famous for their durability and robustness, your Rolex will inevitably gain scratches and dings while you wear them.
What is the average cost to service a Rolex?
How much does it cost to service a Rolex? It costs around $800 to service a Rolex. A normal Rolex overhaul ranges from $600 to $1000 and will vary depending on your model, its condition and the type of service needed. Many factors come into play when it comes to the maintenance cost of a Rolex.
Does Rolex scratch easily?
Wearing and using your Rolex watch will result in scratches. However, there are steps you can take to avoid scratching. For instance, you can lay your Rolex on a soft cloth or in its box at night.
How long is the standard Rolex warranty?
5 yearFrom the 1st July 2015, all new Rolex watches will be accompanied by a 5 year International Warranty, replacing the current 2 year period.
When did Rolex 5 year warranty?
July 1, 2015Big news for those who have been considering the purchase of a new Rolex watch from an authorized retailer: Rolex has recently announced (and confirmed) that it will be offering a 5-year warranty to go with all watches sold, starting from July 1, 2015 from authorized dealers.
How do I check my Rolex warranty?
0:002:11The Secret To Check Rolex Warranty Cards For Authenticity - YouTubeYouTubeStart of suggested clipEnd of suggested clipLight you don't it just completely disappears it just looks solid green there on the top left thenMoreLight you don't it just completely disappears it just looks solid green there on the top left then you turn the black light on. And it then appears.
Will Rolex service a watch without papers?
Rolex will service a watch without papers as long as the watch is authentic. Although, before servicing your watch, they will check the authenticity as well as the database to make sure the watch is not stolen.
Where can I purchase a Rolex watch?
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How can I ensure the authenticity of a Rolex watch?
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How to identify an Official Rolex Retailer?
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Where can I find the price of a Rolex watch?
People also ask: “How much does a Rolex cost?” / “How much is the most expensive Rolex?” / “What are the cheapest Rolex watches?” The suggested r...
How can I check the availability of a watch?
People also ask: “Which Rolex boutique has the watch I am looking for?” / “How can I find out the availability of a specific model in-store at an...
What does the Rolex guarantee cover?
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How long is the guarantee on a Rolex watch?
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How can I look after my Rolex?
People also ask: “How can I maintain my Rolex watch?" / "How to clean my Rolex" / "How do I wash my Rolex?” You can help preserve its lustre by c...
Can a Rolex be polished?
People also ask: “Can I polish my Rolex?" / "How can I remove scratches from my Rolex" / "How to polish my Rolex” Professional polishing of your...
How long does Rolex guarantee?
Rolex guarantees the proper functioning of its watches for a period of five years from the date of purchase. The Rolex guarantee excludes normal wear-and-tear (notably the wear-and-tear of non-metal bracelets and straps), loss, theft, or damage due to misuse.
Is a Rolex watch guarantee valid?
The guarantee is valid only if (1) the watch has been sold by an Official Rolex Retailer; (2) the guarantee card has been completed in full by the Official Rolex Retailer at the time of purchase; and (3) the guarantee card is presented with the watch, either to an Official Rolex Retailer or to an Official Rolex Service Centre.
ROLEX SHOP RETURN POLICY
If you wish to return a product, please contact our customer support via email, telephone or live chat, from 8am to Midnight.
THE RETURNS PROCEDURE
If you wish to return a product, please contact our customer support via email, telephone or live chat, from 8am to Midnight.
Does Rolex cancel warranty?
Any addition or substitution of parts or accessories with those not manufactured by Rolex, as well as any alteration, modification or other material change made to or on Rolex products by a third party not authorised by Rolex cancels the warranty.
Does Rolex approve any modifications?
Rolex does not approve any modification made by non-authorised third parties on the Rolex products, including the addition of verbal and graphic elements, as well as any customisation activity (such as black coated watches, the addition of aftermarket diamonds, bezels, dials and bracelets etc.).
Does Rolex sell watches?
Rolex does not sell watches directly from the Website and cannot ensure the authenticity of watches sold online. Rolex invites you to visit your nearest Official Rolex Retailer. All Rolex watches are assembled by hand with the utmost care to ensure exceptional quality.
Does Rolex have the right to change the colors of its models?
Rolex reserves the right at all times to modify its models featured on the Website. While Rolex has tried to accurately display shapes and colours of its products on the Website, they mostly depend on your monitor and may therefore be perceived differently.
How to find a lower price on Bob's Watches?
Here's how: If you find a qualifying lower price online, call 1-800-494-3708 and direct a customer service agent to the web site with the lower price . On qualifying products, Bob's Watches will then verify the current price to complete the price match.
Is Bob's offering a return policy?
During the holiday season Bob's is offering an extended return policy for exchange only. There are no cash refunds for this extended period. Any watch purchased between Black Friday and December 25th may be exchanged for any item through December 31st. We must receive the returned item by December 31. Merchandise purchased after December 25th, or merchandise that is returned within 3 days of receipt, falls under Bob's standard non-holiday return policy.
