Return-Policy.org

best buy return policy without receipt

by Teagan Gislason PhD Published 1 year ago Updated 1 year ago
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Depending on the product, you can return your Best Buy item without a receipt within 14 days if (and only if) you have alternative proof of purchase, such as packing slips or credit card statements. Unfortunately, Best Buy does not have an internal system to look up your receipt for you.Nov 13, 2021

Can BestBuy accept returns without receipt?

Yes, it is possible. No, customers aren’t supposed to know that. The official policy, for employees’ eyes only, is that customers can return an unopened item that the store currently keeps in stock without any proof of purchase.

Can you return an item to Best Buy without a receipt?

The official policy, for employees' eyes only, is that customers can return an unopened item that the store currently keeps in stock without any proof of purchase . This is possible as long as the SKU (Stock Keeping Unit, a number that represents an exact item) is one that Best Buy currently keeps in stock.

Which stores allow you to return items without a receipt?

Target

  • Exceptions requiring receipt: None, though all no-receipt returns require store approval [7]
  • Return period: 90 days for most items; 120 days for Target RedCard purchases and one year for Target-owned brands [7]
  • Tracks returns? ...
  • Looks up receipts? ...
  • Refund method: Merchandise return card, which is only valid in stores [7] [8]

How can I return something without a receipt?

Return In-store Items without a Receipt. If you don't have your receipt, show us your valid, government-issued photo ID. If your ID information matches with the one stored in our secure database, your return will be accepted. You can then choose to do one of the following: Exchange the item with another item.

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How to start a return

Return any in-store or online purchase to any Best Buy store. See details below. Find a store

Our promise

We work hard every day to enrich the lives of our customers through technology, whether you come to us online, visit our stores or invite us into your home. If you are not fully satisfied with your purchase, let us help you with a replacement, return or repair.

Extended holiday return and exchange periods

Purchases made Oct. 18, 2021, through Jan. 2, 2022, have an extended return period through Jan.

Return and exchange periods

The below return and exchange period applies for purchases before Oct. 18, 2021 and after Jan. 2, 2022.

Restocking fees

Some items we sell (see below for the detailed list) have a restocking fee if returned by a customer, including My Best Buy® Elite and My Best Buy® Elite Plus customers.

Like-new condition

Items need to be returned in a like-new condition. Items that are damaged, unsanitary, dented, scratched or missing major contents may be denied a return. Apparel must not be worn or laundered, and its original tags must be attached for us to accept a return.

How to return an item

Gather the purchases you want to return, along with the original contents and packaging.

Do you give a refund in store credit?

Refunds must be given in the form of store credit instead of the original payment. It’s imperative to always give store credit in order to turn returners into re-purchasers. That is an entirely reasonable policy, and we even agree with the part about why returns without a receipt should be in store credit only.

Can you return an item without receipt?

A no-receipt return requires an override from a manager, and both the manager and employee will probably tell you that returning an item without a receipt isn’t possible. If you’re allowed a return, don’t count on store credit: “it won’t even be a store credit, but most likely an exchange only,” writes the tipster.

Can you return an item that Best Buy keeps in stock?

No, customers aren’t supposed to know that. The official policy, for employees’ eyes only, is that customers can return an unopened item that the store currently keeps in stock without any proof of purchase. This is possible as long as the SKU (Stock Keeping Unit, a number that represents an exact item) is one that Best Buy currently keeps in stock.

Holiday Return Policy

Now, the window for most purchases made during this holiday season has been extended to January 16, 2022, regardless of your membership status.

Can I return an item at Best Buy without a receipt?

To return an item at Best Buy, you must have the original contents and packaging as well as a receipt, the card used to make the original purchase, and a photo ID.

What items cannot be returned at Best Buy without a receipt?

Best Buy asks for proof of purchase for all products in order to process a return. If you are unable to display a receipt or other proof of purchase at the time of the return, you may be able to still return your item by providing the email address tied to the purchase.

Does Best Buy have a 30-day return policy?

Best Buy offers a 30-day return policy or longer only for My Best Buy Elite members, My Best Buy Elite Plus members, and Best Buy Totaltech members. For non-members, most products allow for a 15-day return window from the date you received your item.

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