Tory Burch Return Policy- Product Return Process
- Product Return Process. To return the item, the first step is to inform us about the return. ...
- Eligibility criteria for return. The purchased item must be unused and unaltered or used for trial purposes only. ...
- Items not eligible for return or exchange. Items purchased during discounts or sales will not be returned or exchanged at any cost. ...
Full Answer
What is Tory Burch's returns and exchanges policy?
For quick returns and exchanges, bring your invoice or receipt (required) to any Tory Burch store. PayPal returns are refunded with a Gift Card. In-store purchases must be returned to a store. Afterpay orders cannot be returned in-store and must be shipped back.
What is the return policy for full-price items?
Full-price and sale items in their original condition, with all tags attached, may be returned for a full refund or exchanged within 30 days of delivery Outlet-store items may be returned within 14 days of delivery to outlet stores only — they are not returnable in full-price retail stores
What is the return policy for new and unused merchandise?
As always, we gladly accept returns of new, unused merchandise accompanied by a receipt free of charge. Returns must be made within 30 days of receiving your order. We will accommodate a one-time price adjustment on full-price items within 14 days. Private Sale, sample sale, select outlet items and monogrammed products are final sale.
Is Tory Burch a good brand?
Tory Burch is recognizable as an haute couture brand, alongside those such as Jil Sander and Louis Vuitton. Fashioned by the likes of Mindy Kaling, Julianne Moore, and Lucy Liu, Tory Burch is certainly a celebrity favorite. They also boast a significant following of 2.9 million on Instagram.
What is the return policy for Tory Burch?
As always, we gladly accept returns and exchanges of new, unused merchandise accompanied by a receipt free of charge. Returns and exchanges must be made within 30 days of receiving your order. We will accommodate a one-time price adjustment on full-price items within 14 days.
How do I return my Tory Burch purse?
Start your return or exchange online by visiting toryburch.com/returns with the billing zip code used for your order. Next, print your label, package your item(s) and a copy of your packing slip with the reason for your return or exchange and ship via FedEx. Need any additional assistance, contact Client Services.
Can you return Tory Burch online orders?
For your convenience, we offer free returns and exchanges within the continental U.S. Start your return or exchange online by visiting toryburch.com/returns.
Are returns free with Tory Burch?
Tory Burch is happy to offer free exchanges. Please contact Client Services to initiate your exchange.
How long does Tory Burch refund?
Once Tory Burch receives your returned item, they will send you an email confirmation. Your refund should arrive within 14 days of this email communication. The brand will issue the refund in the form of your original payment method or as a gift card. Your account will be credited in one to two billing cycles.
How long does an AfterPay refund take?
You'll receive your refund from AfterPay within 14 days to your chosen account. If you have any questions about your AfterPay account, please get in touch with AfterPay.
Can I cancel Tory Burch order?
Modify or Cancel an Order Orders can be changed or cancelled within 30 minutes of being placed. Please call us at (866) 480-8679 to make any updates within that 30-minute timeframe. After that, your order will begin processing, and can no longer be changed.
How do I contact Tory Burch Customer service?
Contact of Tory Burch customer service (phone, email)Contact Tory Burch: Find below customer service details of Tory Burch, including phone and email. Besides contact details, the page also offers a brief overview of the company. ... Head Office. 11 West 19th Street. ... Customer Service. Phone: 866-480-8679. ... About Tory Burch.
Can you use a Tory Burch gift card at the outlet?
It has the flexibility and convenience of money. Your recipient redeems online and chooses how to receive the money. They can spend their funds at your suggestion of Tory Burch Outlet, or elsewhere if they prefer. There is no physical gift card to carry around or lose.
Does Tory Burch ship to APO?
Currently, we do not ship to P.O. boxes or APO/FPO military addresses.
How do I contact Tory Burch Customer service?
Contact of Tory Burch customer service (phone, email)Contact Tory Burch: Find below customer service details of Tory Burch, including phone and email. Besides contact details, the page also offers a brief overview of the company. ... Head Office. 11 West 19th Street. ... Customer Service. Phone: 866-480-8679. ... About Tory Burch.
Can you cancel a Tory Burch order?
Modify or Cancel an Order Orders can be changed or cancelled within 30 minutes of being placed. Please call us at (866) 480-8679 to make any updates within that 30-minute timeframe. After that, your order will begin processing, and can no longer be changed.
Can you use a Tory Burch gift card at the outlet?
It has the flexibility and convenience of money. Your recipient redeems online and chooses how to receive the money. They can spend their funds at your suggestion of Tory Burch Outlet, or elsewhere if they prefer. There is no physical gift card to carry around or lose.
Ship Your Return
For your convenience, we offer free returns within the continental U.S. Start your return online by visiting toryburch.com/returns. You can either: (1) print your prepaid return shipping label, or (2) have FedEx print it for you when you bring your return code to a FedEx location. Next, package your item (s) and your packing slip.
International & Puerto Rico
Please contact Client Services with any questions. For more details, visit International Returns.
Alaska & Hawaii
Package your item (s), enclose your order invoice and return via a trackable shipping method of your choice to:
Return in-Store
For quick returns and exchanges, bring your invoice or receipt (required) to any Tory Burch store. PayPal returns are refunded with a Gift Card. In-store purchases must be returned to a store. Afterpay orders cannot be returned in-store and must be shipped back.
Call Us
Due to increased volume and a smaller team for safety reasons, you may experience longer wait times to reach our team. We appreciate your patience and look forward to assisting you as quickly as possible.
Understanding the Basics of the Tory Burch Return Policy
Your Tory Burch merchandise will qualify for a return if you meet these three conditions:
What Items Are (Not) Covered by the Tory Burch Return Policy?
Apart from the above basic requirements that your item should meet, the company can impose additional conditions, including these from the Tory Burch outlet return policy:
How To Return a Tory Burch Purchase
There are several methods of returning your unwanted Tory Burch merchandise:
How To Contact Tory Burch Support Agents
For any additional return request clarifications, contact Tory Burch’s customer success team via any of these channels:
When Can You Expect Your Refund?
Once Tory Burch receives your returned item, they will send you an email confirmation. Your refund should arrive within 14 days of this email communication.
Still Perplexed by the Tory Burch Return Policy? Let DoNotPay Help!
If you’re worried about reliving a bad return request experience, why not let DoNotPay handle the Tory Burch return request for you? In a few steps, you can file a return request with the vendor using our nifty app. All you need to do afterward is pack up the item and send it back!
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Return an Item Purchased with a Gift Card
For returning an item purchased with a Gift Card, the refund is issued as an eGift and emailed as soon as the return is processed.
Items Eligible for Return
Full-price and sale items in their original condition, with all tags attached, may be returned for a full refund or exchanged within 30 days of delivery
PayPal Returns
When you use PayPal, online returns are refunded to your PayPal account.
Refunds & Credits
You will receive your refund in the original form of payment once we receive your return, we will send you an email confirmation and process your refund within 14 days. Your bank may require additional time to post this transaction to your account. Please allow 1 to 2 billing cycles for your account to be credited.
Price Adjustments
We will gladly accommodate a one-time price adjustment on full-price items within 14 days of the order date. To receive a price adjustment, please contact Client Services and refer to the order number on your packing slip or order confirmation email.
Shipping Errors & Damaged Products
Your happiness with your order is our number one priority. In the unlikely event that we process an order incorrectly or you receive a damaged or defective item, we will gladly accept it for a full refund at our expense. Please return the item and a claim will be processed.
Return an Item Purchased with a Gift Card
For returning an item purchased with a Gift Card, the refund is issued as an eGift and emailed as soon as the return is processed.
Items Eligible for Return
Full-price and sale items in their original condition, with all tags attached, may be returned for a full refund or exchanged within 30 days of delivery
PayPal Returns
When you use PayPal, online returns are refunded to your PayPal account.
Refunds & Credits
You will receive your refund in the original form of payment once we receive your return, we will send you an email confirmation and process your refund within 14 business days. Your bank may require additional time to post this transaction to your account. Please allow 1 to 2 billing cycles for your account to be credited.
Price Adjustments
We will gladly accommodate a one-time price adjustment on full-price items within 14 days of the order date. To receive a price adjustment, please contact Client Services and refer to the order number on your packing slip or order confirmation email.
Shipping Errors & Damaged Products
Your happiness with your order is our number one priority. In the unlikely event that we process an order incorrectly or you receive a damaged or defective item, we will gladly accept it for a full refund at our expense. Please return the item and a claim will be processed.
How long does it take to return a Tory Burch gift card?
We gladly accept gift returns and exchanges free of charge within 30 days of delivery. Gifts purchased online or at a Tory Burch store can be either exchanged for a new item or a Gift Card or returned within 30 days of delivery for a full refund to the original form of payment.
How long does it take to get a refund from Tory Burch?
Gifts purchased online or at a Tory Burch store can be either exchanged for a new item or a Gift Card or returned within 30 days of delivery for a full refund to the original form of payment.
Why is there a longer wait time for a team?
Due to increased volume and a smaller team for safety reasons, you may experience longer wait times to reach our team. We appreciate your patience and look forward to assisting you as quickly as possible.
