See more
What is Birkenstocks return policy?
BIRKENSTOCK.COM/US RETURNS Footwear and accessories may be returned at no charge, in original purchase condition and packaging, within 30 days of delivery. All returns are subject to inspection. All packages, including original containers, must be unmarked and not defaced in any manner.
Can I return Birkenstocks after trying them on?
Returns must be made, or at least brought to our attention, within 30 days of your products' arrival. The product or products must also be in unworn condition and in the same packaging (shoebox) they were sent to you in. Products returned in a condition other than the one stated above may not qualify for a refund.
Are Birkenstocks guaranteed for life?
Does Birkenstock have a warranty? Birkenstock footwear does not have a specific warranty or guarantee, please check our return policy at https://www.birkenstock.com/us/us-policies-return.html.
Does Birkenstock charge shipping for returns?
Returns / Exchanges Customers are responsible for return shipping costs on returns and exchanges. We only accept returns purchased from Simply Birkenstock and within 30 days of delivery. After this time period you will receive a store credit (or exchange). The shoe box must be shipped inside a shipping box.
Do Birkenstocks run large or small?
As for HOW Birkenstocks are supposed to fit, they run true to size. I realized that, since there should be anywhere from 1/8 - 1/4 th of an inch of extra space in front of your toes and behind your heel, my size is actually 40 (some styles 41).
How long do Birkenstock returns take?
A refund of the purchase price will be approved once we have received and examined the returned items. In our experience, after approval a refund to a bank account can take up to five workdays. If payment has been made using PayPal, the refund can take up to ten workdays after approval.
When should you throw away Birkenstocks?
As a general rule, the company suggests swapping out your soles when you can no longer see the tread patterns, which can help you hold onto them pretty much forever.
What to do if Birkenstock breaks?
Simply fill out the shoe repair order form and include the form in a box with your Birkenstocks. We will complete repairs and ship them back to you.
How long should my Birkenstocks last?
They have been reported to last many years and last over a decade when adequately cared for and treated. It may survive indefinitely with reasonable care and maintenance, as well as suitable and timely repair. The more time you spend in your Birkenstocks, the more ease you will get with their use.
How Are Birkenstocks supposed to fit?
0:032:56How To Fit | BIRKENSTOCK - YouTubeYouTubeStart of suggested clipEnd of suggested clipThere should be a space of approximately 10 millimeters between your toes and the front edge of theMoreThere should be a space of approximately 10 millimeters between your toes and the front edge of the footbed. This way your toes don't touch the edge. And can move freely.
How do I know what size Birkenstocks to buy?
You can determine your Birkenstock size by adding 31 to your U.S. women's size and 33 to your U.S. men's size. Your feet should be able to move freely without your toes hitting the edge of the footbed.
What does Birko Flor mean in Birkenstocks?
Birko-Flor® is a high-quality synthetic material. The upper layer is made of easy-to-care-for PVC, which has been lined on the inside with a soft, breathable layer of fleece. Birko-Flor® is very gentle on the skin, and it's soft and comfortable while also being very durable.
How Are Birkenstocks supposed to fit?
0:032:56How To Fit | BIRKENSTOCK - YouTubeYouTubeStart of suggested clipEnd of suggested clipThere should be a space of approximately 10 millimeters between your toes and the front edge of theMoreThere should be a space of approximately 10 millimeters between your toes and the front edge of the footbed. This way your toes don't touch the edge. And can move freely.
How do you break in Birkenstocks?
Wear your Birkenstocks for 1-2 hours daily for the next few weeks. Walking in them each day will allow the footbed to loosen up and better shape to your individual foot. If you can, try to increase the length of time you walk in them each day to speed up the process.
How do I know what size Birkenstocks to buy?
You can determine your Birkenstock size by adding 31 to your U.S. women's size and 33 to your U.S. men's size. Your feet should be able to move freely without your toes hitting the edge of the footbed.
How long will Birkenstocks last?
They have been reported to last many years and last over a decade when adequately cared for and treated. It may survive indefinitely with reasonable care and maintenance, as well as suitable and timely repair. The more time you spend in your Birkenstocks, the more ease you will get with their use.
What You Should Know About the Birkenstock Return Policy
Shoes purchased on the official Birkenstock website cannot be returned to a Birkenstock store or authorized retailer—they need to be returned online. You can return footwear and accessories at no charge. The only two conditions are that they are:
How To Return Birkenstock Shoes
If you bought the Birkenstock footwear online, you will need to request a return on the official website. For in-store purchases, you can contact the company’s customer service via the available channels. Take a look at the table below for more information:
DoNotPay Can Start the Birkenstock Return Process for You
If you’d rather not bother contacting Birkenstock’s customer service, you can let DoNotPay handle the task for you. Our app can generate a return request letter for you in a matter of minutes. All you need to do is take the following steps:
Use DoNotPay To Get a Refund From Birkenstock
DoNotPay is here to simplify the refund process as well. We will make sure you don’t have to bother dealing with the company’s customer service for hours to get your money back. The entire process is straightforward, and you only need to:
Take Birkenstock to Small Claims Court if the Company Wronged You
If you feel like Birkenstock has wronged you, turn to DoNotPay for help in taking the company to small claims court. Our app is recognized by the American Bar Association for customer advocacy, and we will make the process run smoothly. We can assist you with the following:
Wasted Your Money on a Non-Returnable Purchase? There Are Other Methods To Earn It!
Don’t feel down if the item you got isn’t returnable—DoNotPay has many more tricks up its sleeve that will help you earn some money!
DoNotPay Is Always at Your Disposal
Our app’s mission is to take everyday admin and legal tasks off your plate so you don’t have to waste any of your precious time.
RETURN
After you have received an item you have 30 days to return it. To ensure that this process is quick and seamless, please note the following:
Refund of purchase price
All the refunds are processed back to your original mode of payment. For Cash on Delivery orders, the refund will be made once you provide us your bank details.
Cancellation Policy
Under any circumstances, if you wish to cancel the placed order, you can do so by logging into your account or getting in touch with our Customer Care representatives. However, you can cancel your order online as long as the product has not been dispatched from our warehouse.
