The J.Crew return policy allows you to return or exchange all merchandise except for:
- Underwear
- Monogrammed items
- Vintage and personalized clothes
- Items purchased on final sale or changed in any way
Full Answer
What is the return policy at J Crew?
J.Crew gladly accepts returns of unworn, unwashed, undamaged or defective merchandise purchased online, by phone or in stores for delivery that shipped to a U.S. address for a full refund or exchange within 30 days of original purchase. For your convenience, online and phone purchases may be returned to a J.Crew store.
What happens if I Lose my J Crew receipt?
If they’re deemed defective, J.Crew will issue you a gift card for the selling price. Visit your local store to start this process. What If I Lost My J.Crew Receipt? While your return will go much smoother with your receipt in hand, you’re NOT completely out-of-luck if you lose it. Which leads us to hack number two…
Does JCrew have a discount on clearance?
**70% discount valid on clearance purchases made at jcrewfactory.com from December 3, 2019, 12:01am ET through 11:59pm ET. Not valid in stores; at jcrew.com; or on phone orders. Offer cannot be applied to previous purchases or the purchase of gift cards and cannot be redeemed for cash or combined with any other offer.
How long is the JCrew offer valid for?
Offer valid on purchases made at jcrewfactory.com from December 2, 2019, 12:01am ET through December 3, 2019, 11:59pm ET. Not valid in stores; at jcrew.com; or on phone orders. Offer cannot be applied to previous purchases or the purchase of gift cards and cannot be redeemed for cash or combined with any other offer.
Can you return j crew after 30 days?
Crew gladly accepts returns or exchanges of merchandise purchased online within 30 days of original purchase. Final sale items cannot be returned or exchanged. If for any reason you are not satisfied with your international online purchase click here to initiate a return.
How long do J Crew refunds take?
to two weeksOnce we receive your return, we will refund the purchase amount to the original form of payment. Please allow up to two weeks for your return to be processed.
Can I return Jcrew factory at J Crew?
Crew Factory Store Purchases. J. Crew Factory gladly accepts returns, in the country where purchased, of unworn, unwashed, undamaged or defective merchandise purchased in our retail stores for full refund or exchange within 30 days of original purchase.
Does Jcrew accept returns without a receipt?
J. Crew accepts returns of unworn, unwashed, undamaged or defective merchandise for full refund within 60 days of purchase. Refunds must be accompanied by the original receipt and will be made in the form of the original payment. If the original receipt is unavailable, J.
Can you return J Crew at Madewell?
Madewell gladly accepts returns of unworn, unwashed, undamaged or defective merchandise purchased in our retail stores for full refund or exchange within 30 days of the original purchase. Returns of swimwear, bodysuits and intimates will only be accepted with the original tags and protective liners intact.
What is the difference between JCrew and J Crew Factory?
Crew Factory simply sells old, unwanted stock at a heavily discounted price. But these 'deals' might not be what they seem. Rather, the outlet store is actually selling knock-offs of its own products, creating a separate line of lower-quality goods that look similar to what can be found in the main retail store.
What does the J in J Crew stand for?
Jezebel (click here) has the answer for us: We called ...and asked, "What does the J stand for?" The J. Crew customer service rep said, "We get asked a lot. The man who started the company liked to row, so he chose 'crew' and a letter that looked good in front of it."
Is J Crew Mercantile the same as J Crew Factory?
Mercantile is, in essence, the same as J. Crew Factory, the company's existing chain of outlet stores. They carry the same merchandise and share the same e-commerce website.
What is the customer service number for J Crew?
800 562 02587am-11:59pm ET, seven days a week at 800 562 0258.
Does express do free returns?
Making returns in stores is free! Click HERE to find an Express Retail or Express Factory Outlet Store near you. Bring the items you wish to return, along with your packing slip or shipping confirmation email, and the original form of payment. (That's it!
Can you return sale items Banana Republic?
Banana Republic gives you 45 days after the purchase to return your item. The product has to be in original condition, unwashed, and unworn. Final sale items are non-returnable, while the following items must have original price tags, receipts, and cases or hygienic liners: Sunglasses.
Do you need your card to return at Zara?
To exchange or return an item purchased from any of our stores, you must present the paper sales receipt. You can also present it via your ZARA QR (only available for returns). If you have made your purchase via IPOD in one of our stores, see exchange information in the IPOD section.
How many days do you have to return a J.Crew item?
How Many Return Days at J.Crew? 30 days . Their policy was 60 days, but now you only have 30 days from the date of purchase to return an item to J.Crew. After 30 days you’re out of luck.
Can you return a monogrammed item?
Yes, quite a few actually. Here they are…. Monogrammed Items: Applies mainly to shirts, socks and linens. If you get your initials put on something, you’re stuck with it. Personalized Products: If you get something personalized you can’t return it. Lingerie: Better make sure you buy the right size the first time.
Can I return J Crew items?
Can I Return Items Bought at a J Crew Factory Store? Yes, you can return them. But…you can only return “Factory Store” items to an actual J.Crew Factory Store. Also, they’ve cut the number of return days in half to 30 days.
Is J.Crew lenient on returns?
Updated August 10, 2020 by Kyle. Let’s be honest, the J.Crew return policy is not very lenient. In fact, many shoppers might call it down-right stingy. But fortunately I’ve come up with a few clever hacks to make returns at J.Crew a little easier.
How to contact Jcrew for refund?
Requests to exchange merchandise received as a gift must be accompanied by a gift receipt. ＋ Contact Us. For all U.S. inquiries, contact us at +1 800 562 0258 or help@jcrew.com.
Can I return J.Crew merchandise?
J.Crew gladly accepts returns of unworn, unwashed, undamaged or defective merchandise purchased online, by phone or in stores for delivery that shipped to a U.S. address for a full refund or exchange within 30 days of original purchase. For your convenience, online and phone purchases may be returned to a J.Crew store. Requests for refund or exchange of merchandise purchased by check must be accompanied by the original receipt. Refunds will be made in the form of the original payment, unless we agree to credit a different payment type. All monogrammed, personalized, lingerie, vintage, altered or final sale items cannot be returned or exchanged.
What Are the J.Crew Return Policy Main Points?
The J.Crew return policy is flexible regarding the mode of return and replacement. It allows you to return goods you bought online or by phone to their store or via mail.
How Can I Return a Gift?
To return a gift, accompany the goods with the gift receipt. The rules are the same for returns in store and by mail. Once approved, the amount will be available on your J.Crew Gift Card.
J.Crew Return Policy Rules for International Returns
You can return items ordered online to any J.Crew retail shop in the destination country. You can also send back the goods via eShopWorld—J.Crew’s e-commerce partner.
Extra Return Policy Points for J.Crew Retail Stores
J.Crew return policy has a few additional rules for J.Crew retail stores—these don’t apply for J.Crew Factory shops:
Extra J.Crew Factory Return Policy Points
The J.Crew Factory return policy has a few additions. These rules apply only to chain stores of J.Crew Factory. They are:
What Is the Deadline for Returning the Products?
To be eligible for the full refund or exchange, you need to return merchandise no later than 30 days following the transaction. Unless agreed or stated otherwise, the compensation will be in the form of original payment.
Can DoNotPay Assist Me With Product Returns to Other Stores?
DoNotPay’s Returns feature can help you deal with various merchants. Consult the following table for the return policy details of some of them:
How long does it take to return J Crew?
If you want to return your J Crew purchase you can do so as long as the purchase meets a few requirements. Items purchased in store must be returned within 30 days, unless the item is defective. All returns must be in new condition with tags attached. Items purchased online or by catalog can be returned within 60 days of purchase.
How to talk to a customer service representative about a return?
Call 1-800-562-0258 to talk with customer service about your return. When the call is answered by the automated response system, simply stay on the line and the call will be transferred to a customer service representative within one minute. There is no option for returns, which is why we stayed on the line.
When did J Crew start?
J Crew is a clothing company that started in 1983 with just a catalog order system. The first store was opened in New York a few years later. The company continued to grow and expand into extensive vintage, kids and beauty lines.
Does J Crew send a refund check?
If you paid with a personal check over the phone, you will be sent a check from J Crew for the refund. There is a Smart Label attached to your packing slip. The label is pre-addressed and pre-paid, but your refund will be reduced by $5.95 for one item or $7.50 for more than one item if the Smart Label is used for the return.
Can you return J Crew merchandise?
You can return items purchased at any J Crew store, other than a Factory store, and online to any J Crew location. J Crew Factory stores are only able to accept returns for J Crew Factory merchandise.
