Full Answer
What is Bob's way's refund and return policy?
It's the Bob's Way to be open, honest and clear! So here's our clear and simple refund and return policy. • You may cancel your order for a full refund at any time up until the day of delivery or pickup.
How do I cancel my Bob's furniture order?
– Bob's Discount Furniture How do I cancel my Bob's order? Oh no! Sorry to hear you're wanting to cancel your order! Please contact your store directly in order to get this completed. You may cancel your order for a full refund at any time up until the day of delivery or pickup.
What is the return policy for furniture?
• Once you accept your furniture it cannot be returned with a few exceptions... If an item has an unserviceable factory defect it will be replaced. Accessories may be returned for a full refund within 3 days of receipt provided they are in like-new condition.
What is Bob's Red Mill's return policy?
Cancellations, Returns and Refunds Policy. It's the Bob's Way to be open, honest and clear! So here's our clear & simple refund and return policy. You may cancel your order for a full refund at any time up until the day of delivery or pickup.
Can I return a bobs couch?
For your convenience, purchases of new unused products with their original packaging and tags can be returned by mail or at any of our retail locations, regardless of whether you made your purchase online, in a store, or by phone. Returns must be made within 28 days of their purchase date.
Can you return a mattress at Bob's Discount Furniture?
You may return your mattress within 90 days of the original receipt date and we will refund the purchase price minus the original delivery fee.
What is Bob's cancellation policy?
Return / Exchange Policy & Customer Satisfaction If you are unsatisfied for any reason with your purchase, you can return or exchange it within 30 days of delivery. Returned items must be new and in unused condition.
Can you cancel an order from Bobs Furniture?
Once your order has been submitted, it is immediately forwarded for processing. For that reason, changes can only be made by calling or visiting a Bob's Discount Furniture store.
How do I sue Bob's furniture?
Any customer who has a complaint with Bob's Discount Furniture may contact the company's customer care liaison team directly by email at WeCare@MyBobs.com. In the event the issues are not resolved directly with the company, a complaint may be filed with BBB online at www.bbb.org.
Can I flip my Bob-O-Pedic mattress?
Mattress That Offer Dual Options There are a few mattresses that let you select a “dual” comfort layer, which means you can flip your mattress so one side is plush (about 3-10 on the firmness scale) vs. firm (about 6-10 on the firmness scale) — all according to Bob-O-Pedic.
Does Bob's Discount Furniture price match?
If within 14 days from the date of original purchase you find that the price of an item was further reduced, we will be happy to adjust your payment to match the lower price, upon request.
Does Wayfair have free returns?
If you're not in love within 100 nights, you can arrange a free return or exchange it for a different one. The return or exchange option only applies once per order. This excludes Mattress Toppers, Crib Mattresses, Air Mattresses, and Open Box Mattresses.
How long does it take to get furniture from Bob's?
Bob's Value Express items typically ship within 3 to 5 business days of purchase. A Bob's representative will call within 24 hours of placing an order to provide FedEx delivery information.
How long is Bob's goof proof?
5 full yearsBob's Goof Proof serviced by Guardian can be added to your purchase to cover you for 5 full years for all stains and most accidental and unexpected damage that occur from a single incident.
Where is Bob's Discount Furniture headquarters?
Manchester, CTBob's Discount Furniture / HeadquartersManchester is a town in Hartford County, Connecticut, United States. As of the 2020 census, the town had a total population of 59,713. The urban center of the town is the Manchester census-designated place, with a population of 36,379 at the 2020 census. The town is named after Manchester, in England. Wikipedia
Does Bob's Discount Furniture price match?
If within 14 days from the date of original purchase you find that the price of an item was further reduced, we will be happy to adjust your payment to match the lower price, upon request.
Does Wayfair have free returns?
If you're not in love within 100 nights, you can arrange a free return or exchange it for a different one. The return or exchange option only applies once per order. This excludes Mattress Toppers, Crib Mattresses, Air Mattresses, and Open Box Mattresses.
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Service Charges
First Year Service with Customer Paid Delivery on Original Purchase – Bob Mills Furniture will cover Delivery round trip – · Delivery must be within 50 miles from Store – Labor is free within the first year – Parts are free within the first year
Terms & Conditions
PURCHASES I acknowledge and accept the purchase of the merchandise at the prices listed. I understand that if payment is made by check, delivery of title to the merchandise is subject to collection of the funds. I understand that if this is a credit purchase, it is subject to the terms and conditions of the credit agreement.
What time does a service technician come to your home?
Hours are Monday through Saturday from 8:00am to 10:00pm EST & Sunday from 11:00am to 10:00pm EST. We’ll schedule a service technician to come to your home and service any factory defect back to factory standards at no cost to you if the furniture falls within the 1-year guarantee period.
Is Bob's Outlet a warranty?
Merchandise purchased from Bob’s Outlet which is not Factory Fresh, as well as Showroom floor models are sold “As-Is” and are excluded from this limited warranty and service policy. There is no exchange, warranty (express or implied), refund, return, or service for such items. You assume all risk as to the quality and performance of such items. Should said item (s) prove defective following your purchase, you, and not Bob’s or the manufacturer or distributor, assume the entire cost of all necessary servicing or repair.
How long does it take to get a refund from Amazon?
If, for any reason, you are not fully satisfied with a purchase from us, simply return the merchandise, in its original condition and with freight prepaid, within 30 days of purchase for exchange, credit or refund.
Can I return a custom made item?
Custom-made, special-ordered and silk-screened items may not be returned. Contact Customer Service at 1-800-527-6011 before returning merchandise, to insure prompt and proper credit to your account. Returned merchandise must have a Return Authorization Number visible on the outside of the package. Damages or Shortages.
Key Aspects of The Bob’s Furniture Return Policy
- If you ordered the wrong product from Bob’s Discount Furniture, you can cancel it and get a full refund before the delivery or pick-up date. You can also cancel an order with standard shipping, like FedEx or UPS, and get a full refund if you cancel before the item is shipped. This also includes orders shipped directly from the factory. Once you acc...
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- There’s more we can do for you! If you are disappointed with a purchase from any other company, look it up in our learning center or the table below and learn how to send it back in no time.
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