RETURNS POLICY
- Log onto our portal here. Tell us what you are returning and why. ...
- Post if off! Make sure you keep your proof of postage!
- Your return arrives back at boohoo! Our team will make sure all is in order and authorize your refund - this could take us up to 3 days once ...
- Your refund is on its way. ...
Full Answer
How to get a refund from Boohoo?
RETURNS POLICY 1 Log onto our portal here. Tell us what you are returning and why. ... 2 Post if off! Make sure you keep your proof of postage! 3 Your return arrives back at boohoo! Our team will make sure all is in order and authorize your refund - this could take us up to 3 days once ... 4 Your refund is on its way. ...
How do I report a faulty product to Boohoo?
If you receive a faulty product, you can contact Boohoo customer support by sending a message through: To ensure that Boohoo solves your issue as soon as possible, include the following order information in your message: You can find the name and code of your product on the order confirmation you received upon purchase.
How do I return an item I've purchased?
Select your preferred return option (Print returns label at home or in store options). Once you have processed your return in the portal you're ready to post it off. You'll get an email once we receive your returned item.
Where is Boohoo registered in the UK?
INFORMATION ABOUT US www.boohoo.com is operated by Boohoo.com UK Limited (“We”). We are a company registered in England and Wales under company number 05723154 and with our registered office at 49/51 Dale Street, Manchester, England M1 2HF. Our UK VAT number is 185 4874 61. Our email address is customerservices@boohoo.com. 2. SERVICE AVAILABILITY
Does boohoo have free returns in the US?
Boohoo doesn't offer free returns for residents of the United States—you will have to pay a $4 shipping fee. You will get a confirmation email when the company receives your package. That email will include a tracking number, using which you'll know where your return package is at all times.
Does boohoo give full refunds?
OUR RETURNS POLICY If you receive faulty goods, you may also have a right to return these goods and to ask us to repair or replace them or get a refund. Items must be returned within 28 days of receipt. Items must be unworn, unwashed and unused with the original labels still attached.
How do I return items to boohoo?
You will need your order number and email/last 4 digits of your phone number. Select your preferred return option (Print returns label at home or in store options). Once you have processed your return in the portal you're ready to post it off!
How long does it take to get a refund from boohoo?
A typical refund will take up to 14 days + your banks handling time. If you paid for your order with a gift card, store credit or a voucher, a replacement to the value of the refund will be issued.
Is Boohoo true to size?
While individual items may of course vary, most items at Boohooman run true to size. The jeans in particular are maybe half a size smaller than something like Levis, but the rest of the clothing is pretty much true to size.
Can I return to Boohoo after 28 days?
OUR RETURNS POLICY If you receive faulty goods, you may also have a right to return these goods and to ask us to repair or replace them or get a refund. Items must be returned within 28 days of receipt. Items must be unworn, unwashed and unused with the original labels still attached.
Is Boohoo quality good?
Boohoo has a consumer rating of 1.76 stars from 1,169 reviews indicating that most customers are generally dissatisfied with their purchases. Consumers complaining about Boohoo most frequently mention customer service, next day and tracking number problems. Boohoo ranks 1605th among Women's Clothing sites.
Can I print a label at the Post Office?
Returning an item They'll scan the QR code and print the label, which you can then fix to your parcel and drop off while you're there. Find the nearest Customer Service Point or Post Office® branch that will Print your prepaid labels by visiting Services Near You and clicking on the Delivery/Post Offices tab.
Can a store refuse to give refund?
In the U.S., there's no federal law that says merchants have to accept returns. However, retailers are required to provide a repair, exchange, or refund if a product is defective. And under the FTC's “cooling off” rule, you have the right to cancel some sales within three days of the purchase and get a full refund.
Where is Boohoo located?
ManchesterBoohoo.comTypePublic Limited CompanyHeadquartersDale Street, Manchester , United KingdomArea servedUnited KingdomKey peopleMahmud Kamani (Chairman) John Lyttle (CEO)ProductsClothing12 more rows
How long does Boohoo take to deliver to us?
8-10 business daysShipping options & timesShipping optionShipping timesShipping costUSA Standard Shipping8-10 business days$9.99 per orderUSA Express Shipping3 - 4 business days$14.99 per order
Are Boohoo returns free in Australia?
5. HOW TO RETURN AN ITEM & HOW MUCH DOES IT COST? For Australian returns, you will need to pay for your return ($15), you can find out the postage price in the portal or you will be asked to download a returns label and pay for postage at your local post office.
Is Boohoo quality good?
Boohoo has a consumer rating of 1.76 stars from 1,169 reviews indicating that most customers are generally dissatisfied with their purchases. Consumers complaining about Boohoo most frequently mention customer service, next day and tracking number problems. Boohoo ranks 1605th among Women's Clothing sites.
Can I cancel my Boohoo order?
The easiest way to do this is to contact us by email at customerservices@boohoo.com or by post at boohoo, PO Box 553, Burnley, BB1 9GD. You may use a copy of the cancellation form available here, but you are not required to do so.