Can you return Cove equipment?
Cove will provide a complete refund of service and equipment charges, as long as you notify us no later than sixty (60) days following your date of purchase (the “60-Day Refund Period”). You must also ship the Product(s) you want to return to us no later than (the "60-Day Refund Period").
How do I return my Cove security system?
RETURN PROCEDURE To request a return, begin a return authorization request from the returns portal, at which point a return shipping label will be provided to you. Use the shipping label to ship your Cove back to us and otherwise follow the instructions in the returns portal.
How do I cancel my Cove alarm?
You can cancel Cove by texting or calling (877) 456-COVE during our customer service hours (Monday-Friday, 10am - 6pm ET or you can fill out this cancellation form.
Does Cove require a contract?
Alexa and Google Assistant integrations: Cove fits in with smart homes in the Amazon or Google ecosystems. No contracts: No need to make any long-term commitments when you sign up with Cove!
Our Thirty (30) Day Return Policy
- This return policy applies only to purchases made through www.feelcove.com. If you purchased a Cove through a third-party marketplace and you are interested in making a return, then please contact that third-party marketplace. If you are unhappy or unsatisfied with your Cove or the services you may cancel your Membership and return your Cove for an...
Return Procedure
- To request a return, begin a return authorization request from the returns portal, at which point a return shipping label will be provided to you. Use the shipping label to ship your Cove back to us and otherwise follow the instructions in the returns portal. Once you have requested your return, you are eligible for a refund of the initial Membership Fee, as long as the Cove is received within …
Membership Cancellation Without Return
- If the time period(s) described above have passed, you may still cancel your Membership; however, the cancellation will not go into effect until the end of the initial subscription period. You may discontinue your use of the Membership and Services at any time.
Interpretation and Definitions
Your Order Cancellation Rights
- You are entitled to cancel Your Order within 15 minutes without giving any reason for doing so. The deadline for cancelling an Order is 15 minutes from the time and date on which You scheduled to receive the Goods. In order to exercise Your right of cancellation, You must inform Us of your decision by means of a clear statement. You can inform us of your decision by: 1. By …
Conditions For Returns and Exchanges
- In order for the Goods to be eligible for a return or exchange, please make sure that: 1. The Goods were purchased in the last 7 days 2. The Goods are in the original packaging 3. The Goods must be accompanied by a receipt or proof of purchase 4. The Goods are not more than 50% consumed The following Goods cannot be returned: 1. The supply of Goods made to Your specifications or …
Returning Or Exchanging Goods
- You are responsible for the cost and risk of returning the Goods to Us. Goods that meet the conditions above may be refunded or replaced with Goods of the same value. You should return the Goods in person to the following address: Cove Surf and Turf 1500 Cove Rd New Bedford, MA 02740