Full Answer
What are the conditions for return and Exchange at Bottega Veneta?
1 Return / Exchange Conditions BOTTEGA VENETA (“ We ”, “ us ”, “ our ”) accepts returns or exchanges of BOTTEGA VENETA products (“ Products ”) eligible to return ... 2 Return / Exchange Process To return a Product, you must inform us of your intention to return or exchange a Product. ... 3 Refunds - Exchange
How do I contact bottegaveneta customer care?
(ii) contact our Customer Care for assistance at +1 800 845 6790 or send an email to customercare.us@bottegaveneta.com . To exchange a Product, you may contact our Customer Care at +1 800 845 6790 or customercare.us@bottegaveneta.com .
What is the product return policy for products?
Products shall be returned in their original condition, unaltered, unused and undamaged, in their original package, if any, and with original tags and labels attached along with all related accessories, documents (e.g. instructions booklet, Product certificates) and protective covers included.
Where is Bottega Veneta located?
an incorporated company with its principal place of business located at 33 Whitehall Street 10th Floor 10004 New York United States , with a share capital of USD 40,000 and with registration number 13-2704379 (NY Registration: 324489) (“ BOTTEGA VENETA ”, “ we ”, “ us ”, “ our ”), sells, and a consumer (“ you ”) purchases, BOTTEGA VENETA products (“ Products ”) through the website https://www.bottegaveneta.com/us/ (“ Website ”).
How long does it take to cancel a contract?
You have the right to withdraw from/cancel the Contract if you change your mind or for any other reason within fourteen (14) days from the date on which you (or the person designated by you) take physical possession of the Products or, in case of multiple packages delivered for the same order, the last package delivered.
FAILED DELIVERY
State and Federal Law requires a live signature from an adult over 21. In some cases ID may be required to verify. We are not responsible for re-shipping costs if the package is returned to our Order Fulfillment Center due to failed delivery attempts by the shipping carrier or if you refuse to accept the package.
FINAL SALE
Purchases from our online store are final items can’t be returned for any reason.
CUSTOMER CARE
For all Customer Care inquiries, eMail Customer Care at bottega@customer.email or call during our business hours, Monday through Friday, 9:00 AM to 5:00 PM, Mountain Time.
How long does it take to return Bottega products?
If you’re unsatisfied with a product you’ve bought in store from Bottega, you can return the product to us within 14 days for an exchange or credit note (valid for 6 months), if the item meets our unused standards
How long does it take to get a refund from Bottega?
If any item you purchase from Bottega is faulty, you have the right to reject the goods and have them replaced or refunded within 30 days. If the fault occurs within 6 months of purchase, you have the right to claim a free repair or replacement.
