Free returns are available for all full-price items within 30 days of shipping and for all sale items within 14 days of shipping, provided the return conditions specified below are met. Pierced jewellery, Burberry personalised items and face masks cannot be returned. Gift cards cannot be returned and are non-refundable.
Can I exchange my Burberry order online?
Currently orders cannot be exchanged online. Please return your order to us within 30 days of the shipping date for all full price items and within 14 days for all sale items for a refund using the free return service, ensuring that the return conditions are met. A new order can be placed through Burberry.
What is Burberry's return policy for items?
Items returned must be in their unused original condition with all Burberry item tags attached and any related accessories or instruction booklets included. Incomplete, damaged, worn, soiled or altered returns, or anything Burberry reasonably believes has been used, will not be accepted and therefore sent back to the customer.
Does Burberry have outlets?
Burberry does NOT have FACTORY outlets! This is a luxury store, and everything in outlets is still high end Porsum, London, Brit, and Sport, and all from the previous season. You can often find runway bags from 1 or 2 years ago on sale at the outlets that were once $2000 items, down to $200-$300 after a sale and outlet price.
How do I contact Burberry for assistance?
For your convenience Burberry offers global assistance 24-hours a day, seven days a week. We also include an option to locate your nearest Burberry store. TELEPHONE. Please contact us by selecting your location below, and remember not all numbers are accessible or free from some mobile phone networks.
Can you return items from outlet?
over a year ago. Yes you can, in fact, you can take any Next product to any Next store regardless of where you purchased it for a refund or credit note. over a year ago.
Can you return clothes at an outlet?
Making returns in stores is free! Go to Store Search at https://stores.expressfactoryoutlet.com/search to find an Express Factory Outlet Store near you. Bring the items you wish to return, along with your receipt, packing slip or shipping confirmation email, and the original form of payment. (That's it!
What is the policy for return?
Return policies are the rules a retailer creates to manage how customers return and exchange unwanted merchandise they purchased. A return policy tells customers what items can be returned and for what reasons, as well as the timeframe over which returns are accepted.
Can I return something I just bought?
Often, you can return an item for a full refund if you have a receipt. You might also want to exchange the item or ask for store credit. However, the store ultimately decides whether to take the item back and whether to give you something in return.
What is Gucci Outlet return policy?
The Gucci outlet only gives a 14 day EXCHANGE ONLY policy. There are NO REFUNDS. So if you exchange an item that is less expensive than your original purchase, you will have to buy something else or lose your money.
Can I return outlet items to regular store Ralph Lauren?
Merchandise must be returned in its original condition in order to be accepted as a return. Merchandise must be unworn, unwashed and in a resalable condition. Returned items must be accompanied by the original invoice, all packaging, hang-tags and any related accessories and instruction booklets.
What is 30 day return policy?
For example, the 30 days could mean that you have to exchange the purchase within 30 days of purchasing the items. It could also mean that you have 30 days to use a promotion or discount within the store.
Can a store refuse to give a refund?
In the U.S., there's no federal law that says merchants have to accept returns. However, retailers are required to provide a repair, exchange, or refund if a product is defective. And under the FTC's “cooling off” rule, you have the right to cancel some sales within three days of the purchase and get a full refund.
Can I return an item after 30 days?
Under the Consumer Rights Act, you have the right to return something within 30 days and get all of your money back if it's faulty, not as described, or unfit for purpose.
What is the best excuse to return an item?
Here are some of the most common reasons for returns, and what you can do about them:#1 | The Customer Bought the Wrong Item.#2 | The Product is No Longer Needed.#3 | The Product Didn't Match the Description.#4 | A Gift Purchase Was Incorrect.#5 | The Product Was Damaged Upon Arrival.More items...•
Can I return a product if I'm not happy with it?
You don't have an automatic right to get your money back if you just change your mind about something you've bought and there's nothing wrong with it. It's the same no matter how expensive the item was - it's really down to the seller whether they offer you anything.
Is it illegal to return used items?
Returning Worn Items So if you are asked about whether an item was worn, and say yes, and the return is still accepted, you generally do not have to worry about arrest (frequently, stores will make exceptions if a consumer is honest and the goods still look new).
Can I return outlet items to regular store American Eagle?
Yes, you can absolutely return stuff that arrives damaged. Just bring it back to any store. American Eagle Outfitters ask you to call them at 1 (888) 232-4535 if you have any specific questions about a damaged item you received.
Can you return Old Navy outlet items to a regular store?
Merchandise purchased online cannot be returned to any of our Factory or Outlet stores. NOTE: For items marked "Mail only", merchandise must be returned by mail. Check your shipping confirmation email first.
Can I return adidas online purchase in outlet store?
You may return your new and unused adidas.com purchase at an adidas retail store within 30 days of purchase. The original form of payment and confirmation email, or returns sticker from the shipping box, are required for the store to process your return at the full purchase price.
Can I return items to under Armour outlet?
Returns & Exchanges Returns for items purchased from UnderArmour.com, app, or Brand House and Factory House store locations are FREE within 60 days with proof of purchase. Exchanges are accepted for UA.com and app.
What is an online exclusive Burberry?
Any product which is described as an ‘online exclusive’ will only available to purchase on Burberry.com or through the Burberry app (where available) and is not available in any Burberry stores, through any Burberry authorised retailer or on any other website. If a customer has difficulties placing and order through Burberry.com, Customer Service may be able to assist by taking the customers’ details and placing the order for the “online exclusive” product over the telephone. ‘online exclusive’ products ordered online or though Customer Service can be collected from your selected Burberry store using the Burberry complimentary collect in store service, where available.
Can you wash a Burberry trench coat?
It is not recommended that you wash your trench coat. A Burberry Trench Coat should be professionally dry-cleaned – please see the garment’s care label for instructions. It is recommended that your trench coat is reproofed following dry-cleaning, in order to maintain its water-repellent qualities.
How long does it take to get a refund from a jewelry store?
Please return the goods to us within 30 days of the shipping date for all full price items and within 14 days of the date of receipt for all sale items. Personalised or pierced jewellery items cannot be returned. This does not affect your statutory rights.
Can you return a Burberry bag if it has been damaged?
Where an item is supplied with a hygiene strip, the item can only be returned if the hygiene strip has not been removed and remains intact.
Does the Returns and Cancellations Policy affect your statutory rights?
The Returns & Cancellations Policy does not affect your statutory rights. For more information on your statutory rights, contact your local Trading Standards Office, Consumer Protection bureau, Citizens Advice Bureau or the equivalent in your jurisdiction, if any. For any further queries, please Contact Us.
